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Customer reviews: MutualDropshipping

Develop by Shopify

Reviews (19)

Overall rating
4.7

What Merchants Think

Merchants generally hold "MutualDropshipping" in high regard, appreciating its seamless integration with platforms like Shopify and its wide array of high-quality products. The app is frequently highlighted for its game-changing capabilities in dropshipping, allowing merchants to enhance their business operations efficiently. While most reviews are positive, a few merchants have experienced issues with shipping times and customer service.

Key Strengths

  • Excellent customer support, often praised for being responsive and helpful.
  • Wide selection of high-quality products.
  • Seamless integration with Shopify.
  • Reliable and efficient shipping system.
  • 24/7 agent support with quick response times.
  • Customized product options for store niche.

Common Concerns

  • Long shipping times for certain merchants.
  • Instances of lost products without refunds.
  • Perceived unprofessional behavior by some agents.

Final Thoughts

Overall, "MutualDropshipping" is well-received by most merchants, attributed to its comprehensive support system and extensive product offerings. While there are occasional concerns regarding shipping times and customer interactions, the app's benefits such as seamless integration and high efficiency outweigh the drawbacks, positioning it as a valuable tool for those in the dropshipping business.

La Chattitude

Sep 21, 2025  on Shopify

We’re truly grateful to work with MutuelDropshipping . Always responsive, supportive, and solution-oriented, they make everything smoother and easier. A reliable partner we can count on every step of the way .

Belvedir

Sep 12, 2025  on Shopify

Wallis is always on top of everything. From the moment an order is placed, she follows up on the entire process with exceptional attention to detail. Her follow-up is outstanding, and she truly takes ownership of the business as if it were her own. Together, we’ve been able to proactively plan our needs, and her support has been crucial in establishing my business, keeping it running smoothly, and driving growth. From what I can see, this is exactly how the team at Mutual raises the bar

Ultrivo

Sep 11, 2025  on Shopify

Mark is my agent and I am very happy with the service provided. My agent goes above and beyond to make sure I am taken care of. I am apart of Brand Builders Academy and was sent to mutual to check out for a supplier and I have been happy with the experience so far. Thank you Mark and ChinaBoss for the top level support

peribeauty skin

Sep 11, 2025  on Shopify

Best experience ever! They really helped me scaling my business, this guys have no limits, the prices, the communication Impressive! thank you mutual team!

Beauty Anua

Sep 11, 2025  on Shopify

I've been using the service for almost 1 year now. The team is always availble to help. Big up to Ivy, my account manager. Totally recommend.

Baumann Zurich

Sep 10, 2025  on Shopify

MD are the best supplier I've worked with. Prices are competitive, customer service is great. Totally recommended

TJÅKKO

Sep 10, 2025  on Shopify

Works as expected. Our order-list are synced. We can fulfil those orders that we want to through Mutual. Easy to setup, simple to get started. And we can grow together with them.

Confort Bébé Maman

Sep 10, 2025  on Shopify

Un service au top ! Toujours à l’écoute, avec un suivi personnalisé qui fait vraiment la différence. Très réactif et professionnel, je recommande sans hésiter.

Jouetstoli

Sep 10, 2025  on Shopify

Cette compagnie nous accompagne magnifiquement avec tout ce que nous avons besoin pour prospérer dans notre commerce. Ils sont d'une aide formidable et sont vraiment à notre écoute pour nous aider à progresser. Merci à Kate et à toute l'équipe!! Olivier Roy

Rilo

Sep 10, 2025  on Shopify

The site is very distinguished, the prices are cheap and reasonable, they are distinguished by their quick response to the customer, their service is excellent and they provide countless products. I highly recommend dealing with them.

Naven London

Sep 10, 2025  on Shopify

I highly recommend Mutual. they have the best services and account manager is so helpful and very fast respond time. I am very satisfied with them , thank you

Stonevex LLC

Sep 10, 2025  on Shopify

It’s been about two years since I started working with Mutual. I’ve built a great relationship with them, especially with the CEO, Mr. Ahmed. I really appreciate their support, they’ve helped me through many things. Shipping is much faster compared to other suppliers, and the quality is generally good. I’m happy to work with them and plan to continue for my stores.

Verlira

Sep 10, 2025  on Shopify

Very good service my Agent is helping me wherever she can and the pricing and shipping is pretty good.

1LifeCenter

Aug 28, 2025  on Shopify

Products and shipping are extremly cheaper if you source them on your own, then they add a fee on top of that. Products do not sync with shopify, everything you import will say "0 in stock". The "Inventory Sync" button is not accessible. They automactically pulled up products from my previous orders with another vendor (Who told them that they can access that anyways) and claim to be able to source the same products but when you click on the product's "Details" button, it sends you to error pages and tell you that you don't have access to enter that page. They clearly claim to source products that they can't. Just another middle man, find your own direct suppliers!!! Then customer service is horrible, like really have to be slow in the head! Couldn't ever get anywhere with not 1 question I ever asked! My best option was to unistall the app and move forward without them, it's more productive than wasting time in confusion! I don't even give these people 1 star!

envoyfit

Jul 24, 2025  on Shopify

I highly recommend. Pro agent available to assist you every time with product quality check and shipping issues. Great job Mutualdropship

Storchbaby

Jun 21, 2025  on Shopify

I recommend MutualDropshipping. they have the best services and Support is kindly and very fast. I am satisfied with the results, I've achieved. Thank you very much for your support.

LunchBox

Dec 08, 2024  on Shopify

I definitely do not recommend it! Shipping times are very long and dozens of products are lost in cargo. They don't even give refunds! stay away..

Fabulya

Oct 02, 2024  on Shopify

I’ve been using Mutual Dropshipping for a few months now, and I have to say, it’s been a complete game-changer for my store! The integration with Shopify is seamless, and the app makes it incredibly easy to find high-quality products. What I love most is the variety of products available and how easy it is to customize them to fit my store’s niche. The best part? Their customer service is top-notch! Whenever I’ve had a question or needed support, the Mutual Dropshipping team has been quick to respond and super helpful. Shipping times have been excellent too, which is crucial for keeping my customers happy, especially during busy seasons. If you’re a Shopify store owner looking for a reliable dropshipping solution, I highly recommend Mutual Dropshipping. It has saved me so much time and helped me grow my business without the usual headaches that come with sourcing and fulfillment. Definitely worth the investment!

SiliCharm - החנות המובילה למוצרי תינוקות וילדים

Sep 11, 2024  on Shopify

I would like to express my dissatisfaction with the service provided by your company. Your website states that you work with all countries, but unfortunately, when I contacted Ahmed, the owner, he refused to work with me without providing any valid reason. His behavior was rude and unprofessional. It appears that he discriminates between people and religions, which is unacceptable. I am deeply disappointed and hope that others will think twice before engaging with your company.

beautyloox

Dec 08, 2023  on Shopify

I've been using the dropshipping app for a considerable amount of time and have had nothing but excellent experiences. This app not only met my expectations but exceeded them, thanks in large part to the exceptional support provided by Mohammed. The best support. Thank you for everything brother.

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