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Customer reviews: MutualDropshipping

Reviews (57)

Overall rating
4.4

What Merchants Think

Merchants generally hold "MutualDropshipping" in high regard, appreciating its seamless integration with platforms like Shopify and its wide array of high-quality products. The app is frequently highlighted for its game-changing capabilities in dropshipping, allowing merchants to enhance their business operations efficiently. While most reviews are positive, a few merchants have experienced issues with shipping times and customer service.

Key Strengths

  • Excellent customer support, often praised for being responsive and helpful.
  • Wide selection of high-quality products.
  • Seamless integration with Shopify.
  • Reliable and efficient shipping system.
  • 24/7 agent support with quick response times.
  • Customized product options for store niche.

Common Concerns

  • Long shipping times for certain merchants.
  • Instances of lost products without refunds.
  • Perceived unprofessional behavior by some agents.

Final Thoughts

Overall, "MutualDropshipping" is well-received by most merchants, attributed to its comprehensive support system and extensive product offerings. While there are occasional concerns regarding shipping times and customer interactions, the app's benefits such as seamless integration and high efficiency outweigh the drawbacks, positioning it as a valuable tool for those in the dropshipping business.

LunchBox

Dec 08, 2024  on Shopify

I definitely do not recommend it! Shipping times are very long and dozens of products are lost in cargo. They don't even give refunds! stay away..

Fabulya

Oct 02, 2024  on Shopify

I’ve been using Mutual Dropshipping for a few months now, and I have to say, it’s been a complete game-changer for my store! The integration with Shopify is seamless, and the app makes it incredibly easy to find high-quality products. What I love most is the variety of products available and how easy it is to customize them to fit my store’s niche. The best part? Their customer service is top-notch! Whenever I’ve had a question or needed support, the Mutual Dropshipping team has been quick to respond and super helpful. Shipping times have been excellent too, which is crucial for keeping my customers happy, especially during busy seasons. If you’re a Shopify store owner looking for a reliable dropshipping solution, I highly recommend Mutual Dropshipping. It has saved me so much time and helped me grow my business without the usual headaches that come with sourcing and fulfillment. Definitely worth the investment!

SiliCharm - החנות המובילה למוצרי תינוקות וילדים

Sep 11, 2024  on Shopify

I would like to express my dissatisfaction with the service provided by your company. Your website states that you work with all countries, but unfortunately, when I contacted Ahmed, the owner, he refused to work with me without providing any valid reason. His behavior was rude and unprofessional. It appears that he discriminates between people and religions, which is unacceptable. I am deeply disappointed and hope that others will think twice before engaging with your company.

beautyloox

Dec 08, 2023  on Shopify

I've been using the dropshipping app for a considerable amount of time and have had nothing but excellent experiences. This app not only met my expectations but exceeded them, thanks in large part to the exceptional support provided by Mohammed. The best support. Thank you for everything brother.

Jansito

Dec 05, 2023  on Shopify

Before I started working with Mutual Dropshiping, I tried to use competing services from CJ and DSers. In both cases, I had a problem with the product and order fulfillment. Client service was not helpful at all. So I turned to Mutual Dropshipping and it was the best decision. The client service is fabulous. My agent Mohammed took the initiative and solved all my problems. He is very friendly, helpful and always on call. I like his personal touch and support from the company. I look forward to working with Mutual Dropshipping and I believe it will be a long term benefit for both parties.

IROTY

Nov 14, 2023  on Shopify

after a long time in dropshopping i finally found someone (Rashid from Matual Dropshopping) who knows a lot about e-comemrs and knows exactly how to build your own brand with a lot of patience and understanding, sympathy and above all a lot of experience in the field. Matual is very well equipped especially with languages and the arebit through the many shifts. whenever you write someone is there for you. simply super super super and I will recommend him to everyone.

BlackSoap

Oct 09, 2023  on Shopify

I wholeheartedly recommend MutualDropshipping as an exceptional dropshipping platform. My experience with them has been absolutely fantastic. Their customer support is truly exceptional, always ready to help and quickly address any questions I may have. Their product selection is extensive and of outstanding quality, allowing me to successfully expand and enhance my business. Furthermore, their shipping system is reliable, ensuring efficient order processing and timely deliveries. Without a doubt, MutualDropshipping is a game-changer in the world of dropshipping.

HUNDEGRÜN.DE

Sep 21, 2023  on Shopify

MutualDropshipping is the best platform for dropshipping. The support team is amazing. Highly recommended.

GolfVille

Sep 19, 2023  on Shopify

Mutual-Dropshipping is the best app i have ever used for my stores. They have a awesome system, very fast shipping time and they are able to source almost every product for you. The Agents offer a 24/7 support, also their processing time is no longer than 24-48h which makes my customers very happy. HIGHLY RECOMMENDED

Belluva

Jul 20, 2023  on Shopify

I have been using MutualDropshipping for a while now, and I must say that the app's communication and support are top-notch! The agent (Addy) handling my inquiries has been incredibly helpful and responsive. Whenever I had a question or needed assistance, I received a prompt and helpful response. It's evident that they value their users and go above and beyond to ensure a smooth experience. One of the aspects that sets MutualDropshipping apart from other apps is the simplicity of the transaction process. Compared to other platforms, I found the whole process of dropshipping to be much more straightforward and hassle-free with MutualDropshipping. It's incredibly convenient and efficient, saving me both time and effort. I have also recommended it to my friends. If you're looking for a reliable and user-friendly dropshipping app, look no further! Give MutualDropshipping a try, you won't be disappointed.

ZartBio

Jun 26, 2023  on Shopify

Highly recommend working with Mutual dropshipping platform. Support is very reactive and they adapt to all requests.

Zomni

Jun 07, 2023  on Shopify

I really recommend them! The support is crazy good and they will help you immediately when you need help

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