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Customer reviews: Casa Google Shopping Feed

Reviews (436)

Overall rating
4.7

What Merchants Think

Merchants generally find "Casa Google Shopping Feed" a valuable tool for setting up and managing Google Shopping feeds. The app is praised for its ease of use, informatively guiding users through the feed setup process, especially for international stores. The customer support team, notably individuals like Ateeb, Purvi, and Bobby, receive significant acclaim for their helpfulness and professionalism. However, some users experience issues with app performance and billing transparency.

Key Strengths

  • User-friendly and easy to set up, making it accessible for beginners.
  • Responsive and knowledgeable customer support team, frequently commended for their assistance.
  • Effective in managing multiple feeds across various markets and languages.
  • Highly recommended for international stores needing customized shopping feeds by region and currency.
  • Support team provides personalized assistance, often via direct communication methods.

Common Concerns

  • Issues with feeds not finishing building, leading to frustrations.
  • Instances of privacy concerns related to unsolicited contact via personal messaging platforms.
  • Reports of unexpected charges, disputing the app's advertised free version.
  • Intermittent technical issues and unreliable service in some cases.

Final Thoughts

Overall, "Casa Google Shopping Feed" is well-received for its functionality and excellent customer service, which plays a significant role in helping users overcome setup challenges. While the app offers free service options, inconsistencies in its execution and concerns over privacy indicate areas for improvement. Nonetheless, it remains a beneficial tool for merchants looking to efficiently manage their Google Shopping feeds.

Camisetador

Jul 02, 2024  on Shopify

Creating feed was fast and easy. For me it was important that I coud easly ignore the variants. 5 stars for now.

Tech Nest

Jun 30, 2024  on Shopify

manage multiple feeds across various markets and languages. It seamlessly integrates with platforms like Weglot and Google Merchant Center.

Hadat cosmetics Spain

Jun 27, 2024  on Shopify

This is a great app to create and customize your feeds. The support is friendly, and Bobby is a legend!

Forsaken Gamers

Apr 10, 2024  on Shopify

This is not a free app. This instantly tells you that you have more than the max number for a free package and asks you to then pay. the reviews say this was a bug and they have sorted this now. its not fixed. there is no free option

The Renovation Centre

Mar 27, 2024  on Shopify

Great app, very easy to use. Had to contact support for assistance and Bobby was incredibly knowledgable and helpful.

Trendy Hip Buys

Feb 08, 2024  on Shopify

At first I thought the app was good. But the feed kept on spinning and nothing works. I uninstalled and the rep told me they had to debug so I waited for many weeks. It was terrible to wait. Finally I was able ti reintall. After that, I still the same spinning problem with the feed. The guy tested it, claimed it worked. I just tested today and the same spinning ball again. I am sick of it and emailing them 30 times. Unreliable service! I am moving on. Thanks for the help but no thanks!

Hurtig Lane

Jan 18, 2024  on Shopify

I was previously paying for a google feed app and paying around 20 dollars. Not only is this app free but they have great chat support. I haven't had any problems yet with the feeds all seem to be uploaded without any issues. Recommend!

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