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Customer reviews: Casa Google Shopping Feed

Reviews (436)

Overall rating
4.7

What Merchants Think

Merchants generally find "Casa Google Shopping Feed" a valuable tool for setting up and managing Google Shopping feeds. The app is praised for its ease of use, informatively guiding users through the feed setup process, especially for international stores. The customer support team, notably individuals like Ateeb, Purvi, and Bobby, receive significant acclaim for their helpfulness and professionalism. However, some users experience issues with app performance and billing transparency.

Key Strengths

  • User-friendly and easy to set up, making it accessible for beginners.
  • Responsive and knowledgeable customer support team, frequently commended for their assistance.
  • Effective in managing multiple feeds across various markets and languages.
  • Highly recommended for international stores needing customized shopping feeds by region and currency.
  • Support team provides personalized assistance, often via direct communication methods.

Common Concerns

  • Issues with feeds not finishing building, leading to frustrations.
  • Instances of privacy concerns related to unsolicited contact via personal messaging platforms.
  • Reports of unexpected charges, disputing the app's advertised free version.
  • Intermittent technical issues and unreliable service in some cases.

Final Thoughts

Overall, "Casa Google Shopping Feed" is well-received for its functionality and excellent customer service, which plays a significant role in helping users overcome setup challenges. While the app offers free service options, inconsistencies in its execution and concerns over privacy indicate areas for improvement. Nonetheless, it remains a beneficial tool for merchants looking to efficiently manage their Google Shopping feeds.

Nuence MTC

Jan 22, 2025  on Shopify

I had an error on a FEED which Ateeb has repaired in less than 24 hours; great service ! Stephane (France)

Hjemegn

Jan 08, 2025  on Shopify

App is not working. I installed 5 days ago but when trying to make a feed it stands just building but actually never fisishes. Developer on my shopify but cannot solve it. Waste of time. He was on from yesterday and now today issue not fixed, also no information from him.

Neon Sunrise

Dec 26, 2024  on Shopify

Casa Google Shopping Feed is an absolute game-changer for setting up shopping feeds by currency and region. Super easy to use, and the support team? Legends. They’ve been nice enough to take on my feature requests, and I can’t wait to see them roll out. If you’re running an international store, this is the tool you need!

Dodette Ceramic Shop

Dec 11, 2024  on Shopify

Very easy to setup and the support is awesome, Ateeb helped me setup the feed and answered all my questions. 10+ Later on I needed a small modification of the feed and I talked to Purvi and she helped me solve my problem. 10+ also !

Dreamy Touches

Nov 30, 2024  on Shopify

Really attentive customer service and helpful getting everything set up with listing my items on Google Shopping. I really appreciate the patience that my rep showed while I went through setting up my Google Merchant account and the knowledge of setting up the app through Shopify. I wouldn't have been able to do this without their amazing support!

Hood & Dagger

Nov 30, 2024  on Shopify

I had the absolute pleasure of working with Ateeb, the support advisor, who guided me through creating feeds and setting up Google Merchant. Within just an hour, this man went from being a helpful professional to feeling like my brother! His level of patience, professionalism, and expertise is unmatched. Ateeb made the entire process seamless and understandable, ensuring I felt confident every step of the way. Honestly, I would recommend relocating him to London and placing him in a high-level position because he truly deserves it. A true gem in customer support—thank you, Ateeb!

parfumdeal

Nov 21, 2024  on Shopify

be careful, they work with a nasty trick, they offer it here for free, but at the first problem with feed and contact they will try to charge you for plans. Pure scam

Yui Skin

Oct 23, 2024  on Shopify

Had a good experience with casa shopping, very helpful staff to set everything up and customer support answers fast.

My SisterCandles

Sep 18, 2024  on Shopify

As always, very supportive. Bobby helped us to sort out complex stuff so we really appreciate! Recommend 100%

Naturcocó

Aug 21, 2024  on Shopify

Great app to work with something essential these days . Purvi was very professional and guided us step by step when we needed support and we highly appreciate it! We recommend 100%

Hobbykort

Aug 05, 2024  on Shopify

I had an excellent experience with Casa Google Shopping Feed, largely thanks to Bobby's assistance. His help was invaluable, and I greatly appreciated his willingness to take the time to set up a Teams meeting to explain everything to me in detail. Bobby's support made the entire process much smoother and easier to understand. Highly recommend!

FlyNery

Jul 30, 2024  on Shopify

I found Casa: google shopping feed, it was easy to setup. The customer support was outstanding she guided me every step of the way until I successfully completed the setup. Highly recommended this app for anyone looking to create their product feeds!

Silvenora

Jul 28, 2024  on Shopify

I am appalled by the blatant disregard for privacy demonstrated by this app developer. After installing their app on my Shopify store, I received unsolicited messages on WhatsApp from the developer. This invasion of privacy is completely unacceptable and unprofessional. I did not consent to any direct contact through personal messaging platforms, and this breach of privacy has left me extremely frustrated. I strongly advise against using this app if you value your privacy and expect professional conduct. Shopify, this needs immediate attention to ensure that such violations are addressed and prevented in the future!

MacombMarineParts.com

Jul 27, 2024  on Shopify

App does not work. Feed creating does not finish just keeps spinning. No support available. Uninstaller it. Not good!

Wosh Sneakers

Jul 23, 2024  on Shopify

I am very satisfied with the service from Casa Google Shopping Feed. The team was extremely attentive and helped me with all my questions. I highly recommend them!

Brie

Jul 16, 2024  on Shopify

Installed the app and within minutes had Purvi reach out to me and helped me setup my Google Shopping feed. Really impressed with the quick customer service and now I have a automated feed feeding new products into Google shopping on a daily basis. Highly recommend!

Berninox

Jul 15, 2024  on Shopify

Casa Google Shopping Feed is a really simple and effective application. The support is excellent and helped us resolve an issue we were encountering with Google Merchant. While the Google team had us waiting for several days, the Casa Google Shopping Feed support was responsive and solved our problem in no time. Purvi, who is part of the hotline, is a very pleasant person who was able to assist us with an effective Google Meeting. We greatly appreciated her support. I highly recommend this application to anyone looking for a reliable and quick solution!

Alas Silk

Jul 15, 2024  on Shopify

This app is incredibly intuitive and easy to set up. The user-friendly interface makes navigation a breeze, even for beginners. The support team is outstanding—qualified, kind, fast, and always helpful. They resolved my issues promptly and efficiently.

OfficeChase.com

Jul 04, 2024  on Shopify

For a long time I couldn’t find a simple app for Shopify that would allow me to quickly upload feeds. I didn’t have any problems with the Casa Google Shopping app. Support managers respond immediately, thanks to Bobby for his support

Infinite Steampunk

Jul 03, 2024  on Shopify

So this made my life so easy. Been struggling to create google feeds. This does it instantly and best of all it doesn't cost anything. Support really helpful too.

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