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Mulberry Product Protection logo

Mulberry Product Protection

Develop by Mulberry
Free plan available

Offer customers accident protection and extended warranties

Customizable widgets
Ai-driven classification
Purchase protection
Automated claim filing

About Mulberry Product Protection

Launched Jul 19, 2020

Categories

Built by Mulberry

Email :

[email protected]

Address

250 Hudson Street, Floor 2, New York, NY, 10013, US

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Introduction Video

Description

Offer customers accident protection and extended warranties

When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal.

When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal. more
  • Mulberry offers product protection on your existing product catalog.
  • Use the Mulberry SDK to adjust the integration to your store's look and feel.
  • Mulberry handles customer filed claims for products covered by Mulberry.

Pros

  • AI-driven product classification engine automatically finds warranty offers for eligible products
  • Customizable widgets can be deployed on PDPs, in cart, at checkout, and post-purchase
  • Automated online portal for easy claims filing
  • Product protection for an existing product catalog
  • SDK available to adjust integration to match store's look and feel
  • Handles customer-filed claims for products covered by Mulberry

Cons

  • Dependence on AI-driven classification engine might result in incorrect warranty offers
  • Potential need for technical skills to implement and customize widgets and SDK
  • Claims process efficiency is dependent on the quality of the automated online portal
  • Limited information on customer support availability for handling complex claims

Top Helpful Reviews

AmericanHomeFurniture

Jun 27, 2024  on Shopify

Sarah and John played a crucial role in seamlessly integrating Mulberry with our Shopify Store! Their team has been highly supportive and communicative throughout the process. Their prompt assistance with our inquiries has been invaluable. Big thanks to Mulberry & Team for their excellent support!

Jordan Craig

Jun 26, 2024  on Shopify

Mulberry has been a great investment for Jordan Craig. Sarah got everything set up and has continued to be super responsive if we have any questions or need anything. As a streetwear brand, some people may wonder why we offer protection; however, our customers continue to buy it. We are seeing customers buy both the individual protection as well as Mulberry Unlimited. The whole team is happy we chose Mulberry and look forward to more continued success. We'd strongly recommend Mulberry if you're interested in protection. You're going to get a service your customers care about and a team that cares about your business.

Shop Indoor Golf

Apr 02, 2024  on Shopify

Sarah & John were super helpful in getting Mulberry integrated with our Shopify Store! The application was easy to install and the overall integration was a breeze. The warranties are perfect for our product line and exactly what we wanted! Thank you Mulberry & Team!

TOV Furniture

Mar 26, 2024  on Shopify

Mulberry spared no effort in assisting us with our setup on Shopify. The invaluable support they provide is truly remarkable.

Zinus, Inc.

Mar 11, 2024  on Shopify

Mulberry's service is making a significant positive impact on businesses and is receiving a lot of love from customers. Their customer service is also praised for being exceptional.

Apt2B

Dec 10, 2021  on Shopify

The Mulberry application and product has been an overnight sensation for our business. We couldn't be happier with the results we've seen thus far. The integration process was quick and painless and the Mulberry team worked with ours to customize the UI to be just the way we wanted it. The styling matches our store seamlessly and our customers are responding very positively. Mulberry has a new age approach to a tried and true product offering and it can be a major revenue (and margin) driver for any business if done right. The team of people is top notch as well and very communicative, intelligent and helpful. Highly recommend.

Waterbox Aquariums

Dec 06, 2021  on Shopify

Mulberry has been great to work with. I think having protection plans is a great revenue booster. Sign up.

NOMATIC

Dec 01, 2021  on Shopify

I have not worked a company that cared so much about my company before. I feel like our reps at Mulberry genuinely want our brand to succeed and their warranties an amazing compliment to our product. Keep up the good work Mulberry team!

Helix Sleep

Sep 29, 2021  on Shopify

Mulberry has been a great partner and their extended protection plans are a great value add for your customers and store!

FORME

Sep 27, 2021  on Shopify

We engaged with Mulberry to offer protection plans for our customers a few months back. Their customer support is highly engaged - they are extremely collaborative and the best part is that they take ownership of any technical issues and work closely with us until resolved. Their offering is very easy and intuitive to use by our customers with comprehensive offerings for our AI Workout Mirrors (hardware product).

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