7.5
Mulberry Product Protection logo

Mulberry Product Protection

Develop by Mulberry
Free plan available

Offer customers accident protection and extended warranties

Customizable widgets
Ai-driven classification
Purchase protection
Automated claim filing
28 Reviews
7.5

About Mulberry Product Protection

Launched Jul 20, 2020

Categories

Built by Mulberry

Email :

[email protected]

Address

250 Hudson Street, Floor 2, New York, NY, 10013, US

Website Privacy policy FAQ

Description

Offer customers accident protection and extended warranties

When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal.

When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal. more
  • Mulberry offers product protection on your existing product catalog.
  • Use the Mulberry SDK to adjust the integration to your store's look and feel.
  • Mulberry handles customer filed claims for products covered by Mulberry.

Introduction Video

Pros

  • AI-driven product classification engine automatically finds warranty offers for eligible products
  • Customizable widgets can be deployed on PDPs, in cart, at checkout, and post-purchase
  • Automated online portal for easy claims filing
  • Product protection for an existing product catalog
  • SDK available to adjust integration to match store's look and feel
  • Handles customer-filed claims for products covered by Mulberry

Cons

  • Dependence on AI-driven classification engine might result in incorrect warranty offers
  • Potential need for technical skills to implement and customize widgets and SDK
  • Claims process efficiency is dependent on the quality of the automated online portal
  • Limited information on customer support availability for handling complex claims

Rating And Reviews

Shop Indoor Golf

Apr 02, 2024  on Shopify

Sarah & John were super helpful in getting Mulberry integrated with our Shopify Store! The application was easy to install and the overall integration was a breeze. The warranties are perfect for our product line and exactly what we wanted! Thank you Mulberry & Team!

TOV Furniture

Mar 26, 2024  on Shopify

Mulberry spared no effort in assisting us with our setup on Shopify. The invaluable support they provide is truly remarkable.

Zinus, Inc.

Mar 11, 2024  on Shopify

Mulberry's service is making a significant positive impact on businesses and is receiving a lot of love from customers. Their customer service is also praised for being exceptional.

Meble Furniture

Mar 11, 2024  on Shopify

good product and supportive team.

NOMATIC

Dec 01, 2021  on Shopify

I have not worked a company that cared so much about my company before. I feel like our reps at Mulberry genuinely want our brand to succeed and their warranties an amazing compliment to our product. Keep up the good work Mulberry team!

Helix Sleep

Sep 29, 2021  on Shopify

Mulberry has been a great partner and their extended protection plans are a great value add for your customers and store!

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