Mulberry Product Protection

Name: Mulberry Product Protection Introduction Video
Uploaded: 2024-03-31T15:05:02Z
Duration: 1 min 33 s
Description: Offer customers accident protection and extended warranties

Develop by Mulberry

Free plan available

Offer customers accident protection and extended warranties

Customizable widgets

Ai-driven classification

Purchase protection

Automated claim filing

About Mulberry Product Protection

Launched Jul 20, 2020

Built by Mulberry

Email :

[email protected]

Address

250 Hudson Street, Floor 2, New York, NY, 10013, US

Website Privacy policy FAQ

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Introduction Video

Description

Offer customers accident protection and extended warranties

When you install the app, our AI-driven product classification engine automatically finds warranty offers for every eligible product in your catalog. Mulberry’s widgets can be customized and deployed to enable customers to purchase protection on PDPs, in cart, at checkout, and post-purchase. Customers who purchase Mulberry product protection can easily file a claim for these types of incidents and more through our automated online portal.

Mulberry offers product protection on your existing product catalog.
Use the Mulberry SDK to adjust the integration to your store's look and feel.
Mulberry handles customer filed claims for products covered by Mulberry.

Pros

AI-driven product classification engine automatically finds warranty offers for eligible products
Customizable widgets can be deployed on PDPs, in cart, at checkout, and post-purchase
Automated online portal for easy claims filing
Product protection for an existing product catalog
SDK available to adjust integration to match store's look and feel
Handles customer-filed claims for products covered by Mulberry

Cons

Dependence on AI-driven classification engine might result in incorrect warranty offers
Potential need for technical skills to implement and customize widgets and SDK
Claims process efficiency is dependent on the quality of the automated online portal
Limited information on customer support availability for handling complex claims

Top Helpful Reviews

View all reviews

Shop Indoor Golf

Apr 02, 2024 on Shopify

Sarah & John were super helpful in getting Mulberry integrated with our Shopify Store! The application was easy to install and the overall integration was a breeze. The warranties are perfect for our product line and exactly what we wanted! Thank you Mulberry & Team!

TOV Furniture

Mar 26, 2024 on Shopify

Mulberry spared no effort in assisting us with our setup on Shopify. The invaluable support they provide is truly remarkable.

Zinus, Inc.

Mar 11, 2024 on Shopify

Mulberry's service is making a significant positive impact on businesses and is receiving a lot of love from customers. Their customer service is also praised for being exceptional.

NOMATIC

Dec 01, 2021 on Shopify

I have not worked a company that cared so much about my company before. I feel like our reps at Mulberry genuinely want our brand to succeed and their warranties an amazing compliment to our product. Keep up the good work Mulberry team!