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Customer reviews: Arigato Automation

Develop by Shopify

Mr. Arigato is a Shopify task automation app designed to streamline store operations by automating repetitive tasks. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right fit for their business.

Reviews (183)

Overall rating
4.7

What Merchants Think

Merchants are overwhelmingly positive about "Arigato Workflow Automation", frequently praising its ability to simplify complex tasks and automate workflows efficiently. With a user-friendly interface and extensive customization options, users appreciate the substantial time savings and operational efficiencies it provides. The supportive and responsive customer service team consistently earns high marks, enhancing user experience and troubleshooting.

Key Strengths

  • Exceptional customer support that is helpful, responsive, and knowledgeable.
  • User-friendly interface that simplifies complex operations.
  • Extensive customization options allowing intricate workflows.
  • Robust automation capabilities that save time and reduce repetitive tasks.
  • Better than competing apps, providing more customization and efficiency.
  • Supports advanced users with features like GraphQL queries and custom actions.

Common Concerns

  • Basic plan availability may not suit all small businesses.
  • Some complexity involved in setting up advanced workflows initially.
  • Minor limitations with certain functions like Twig's capabilities.

Final Thoughts

"Arigato Workflow Automation" is highly regarded for its robust functionality and exceptional customer support, making it an invaluable tool for businesses seeking to automate and streamline their operations. While some initial setup learning curve may exist for advanced tasks, the app’s comprehensive capabilities and developer support tend to outweigh minor concerns, solidifying its position as a critical asset for any Shopify store.

AG LEGO® Certified Stores

Oct 19, 2025  on Shopify

Wonderful customer experience! Thank you kenny for the assist when it came to flows I was trying to update for a better customer experience :) Highly recommend

AKIBA PASS SHOP

Oct 09, 2025  on Shopify

Highspots Auctions

Oct 07, 2025  on Shopify

Great Product!

Celebrity Owned

Sep 29, 2025  on Shopify

Another amazing app from the folks at Bonify. They are an app making hit machine!! Update as of 9/29/2025: So, I created a workflow that calls OpenAI to enrich product descriptions: mind=blown!!

Celebrity Owned

Sep 20, 2025  on Shopify

Another amazing app from the folks at Bonify. They are an app making hit machine!!

NUNU BARCELONA

Sep 12, 2025  on Shopify

Marleybones

Sep 11, 2025  on Shopify

Really useful for retroactively adding tags to customers + their support is fantastic.

Writing Workshops

Aug 21, 2025  on Shopify

LAKAI

Aug 18, 2025  on Shopify

Arigato is the kind of app you install once and wonder how you ever ran a store without it. It automates everything from tagging orders and updating metafields to sending API calls and running complex conditional logic. If Shopify doesn’t natively support something, chances are Arigato can make it happen. The interface is clear, the documentation is solid, and the flexibility is next-level. You can build workflows that respond to almost any event, customize them with Twig, and even chain multi-step actions with sanity checks built in. It saves hours of manual work, reduces human error, and gives you control over your store’s backend in ways Shopify just doesn’t. If you’re running anything more than a basic setup, this app is a must. There's a bit of a learning curve, but the support I received from Kenny was top notch!

Madeit Australia

Jul 29, 2025  on Shopify

Arigato has been great for adding flows that shopify flows can't handle. The help team is really good with assisting too.

Habitat for Humanity - ReStore

Jul 25, 2025  on Shopify

Staff at Arigato have been so helpful with debugging our workflows/making suggestions (Patrick in particular)

YELLOWDOG.

Jun 27, 2025  on Shopify

By far the best application for comprehensive data management. By creating a completely autonomous, fully automatised platform, I can manage thousands of products that have hundreds of metafields. I really appreciate the basically unlimited capabilities of the advanced TWIG template language and the possibility of deep AI implementation. Great technical support. Highly recommended!

Hunt Bike Wheels US

Jun 23, 2025  on Shopify

One of the best apps on the Shopify App store. Apart from helping our business save tons of time by automating everything that Shopify Flow can't, the team at Bonify are super helpful and professional - all of our support tickets are resolved almost same day in most cases and we really feel they go above and beyond for their customers. Keep being awesome!

Europack

Jun 05, 2025  on Shopify

This is a must-have app for your store, and Arigato's technical support is truly excellent. Congratulations on this great contribution to Shopify stores.

Near Future Laboratory Shop

Jun 02, 2025  on Shopify

Super useful and even better — their customer support is outrageously good! Very quick to come online to help through chat, and they walk through everything if you're having trouble following the FAQs and such. Amazing!

Kosher Butcher

Apr 24, 2025  on Shopify

So far, so good. I actually upgraded because I have automated so many processes the basic plan didn't cut it. The time savings alone is worth it.

Factory Direct Hobbies

Apr 08, 2025  on Shopify

My all-time favorite Shopify app, and one of the best values out there. We've used Arigato for 5+ years and plan to stick with this team indefinitely. Whether or not you know how to write code: if you need custom automations in your Shopify store, you NEED Arigato. Arigato saves devs time, and it opens up a world of possibilities to non-technical Shopify users. The customizability is highly granular, and the support team is responsive and very capable--making them arguably Arigato's best feature. Every time we've contacted support, a knowledgeable technical person (usually Patrick) has directly interacted with us and kindly and efficiently helped us troubleshoot our workflows and resolve any questions or issues. Because Arigato is such a powerful tool, you may experience a bit of a learning curve with the user interface at first, but support can help with this, and you'll thank yourself later for sticking with it. Go for it!

MINOR FIGURES ATOMISED

Apr 07, 2025  on Shopify

Easy app to work with & very good customer service!

L*Space

Mar 12, 2025  on Shopify

Super helpful. The agent was able to go into my already created workflow and adjust the issue to help make the workflow operate the way we needed it to. 10/10! We love Arigato!

nkuku

Mar 06, 2025  on Shopify

A good app that covers complexities. The customer support team are great and very quick at answering queries and helping resolve any issues we run into. Highly recommend

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