Milly Chat understands what customers want—not just keywords. Ask "gift for my dad who loves hiking" and get relevant recommendations with explanations. Your product catalog syncs automatically. Add FAQs and policies to the Knowledge Base for instant answers. Capture emails with coupons that auto-apply at checkout. Set conditional rules to target by page or intent. Four widget formats — chat, search, slideout, banner. Built-in A/B testing with conversion attribution. Go live in minutes.

• AI product recommendations from natural conversation
• Lead capture with email + auto-applied coupons
• Knowledge Base for FAQs, policies, and merchant content
• Built-in A/B testing with conversion attribution
• Conversation replay + analytics with query insights