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Merchant AI: Chatbots & Agents logo

Merchant AI: Chatbots & Agents

Develop by Cross Digital Ltd

$25-$249

/ Month
Free plan available

AI chatbots enhancing customer service on your Shopify store effortlessly.

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About Merchant AI: Chatbots & Agents

Launched May 21, 2026

Categories

Chat

Built by Cross Digital Ltd

Address

1 Highcroft Court, Exeter, ENG, EX4 4RW, GB

Website Privacy policy FAQ

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Description

An AI assistant trained on your store. Answers questions, suggests products, tracks orders 24/7.

Merchant AI installs on your Shopify store and indexes your products, collections, policies, and content, refreshing whenever your catalog changes. Shoppers ask questions and get answers grounded in your store data. They can see product recommendations, add to cart, look up an order, or start a return inside the chat. You set the agent's tone, refund posture, and escalation rules in plain English. When the AI cannot help, it hands the conversation to your team with the full transcript attached.

Merchant AI installs on your Shopify store and indexes your products, collections, policies, and content, refreshing whenever your catalog changes. Shoppers ask questions and get answers grounded in your store data. They can see product recommendations, add to cart, look up an order, or start a return inside the chat. You set the agent's tone, refund posture, and escalation rules in plain English. When the AI cannot help, it hands the conversation to your team with the full transcript attached. more
  • Auto-syncs your products, collections, policies, and blog posts on install
  • Recommends products and adds to cart inside the conversation
  • Looks up orders, tracking, and starts returns without leaving chat
  • Set your tone, refund posture, and escalation rules in plain English
  • Hands off to email, or helpdesk with full transcript context

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