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Customer reviews: Meety: Appointment Booking App

Develop by RockyHub JSC

Reviews (390)

Overall rating
4.9

What Merchants Think

Merchants consistently praise "Meety: Appointment Booking App" for its user-friendly interface and robust feature set. With an emphasis on excellent customer service, many users highlight the responsiveness and helpfulness of the support team. The app seamlessly integrates with platforms like Shopify, offering intuitive solutions for scheduling and managing appointments. While there are occasional teething problems, most of these issues are swiftly resolved by the efficient support team, bolstering the app’s reputation for reliability and effectiveness.

Key Strengths

  • Highly intuitive and user-friendly interface
  • Seamless integration with Shopify and other platforms
  • Extensive features even in the free version
  • Exceptional and responsive customer support
  • Customization options for diverse business needs
  • Effective booking management and reminder systems

Common Concerns

  • Minor initial setup issues for new users
  • Occasional small bugs that need addressing
  • Requests for additional features like email translation and SMS notifications
  • Small learning curve for complex bookings and settings

Final Thoughts

Overall, "Meety: Appointment Booking App" receives high marks for its comprehensive functionality and outstanding customer support. While some users experience minor initial difficulties, the quick and efficient help from the support team ensures a positive experience. Its ability to integrate smoothly with Shopify makes it a valuable tool for businesses looking to streamline their booking processes. The app's versatility and the support's eagerness to assist make it a top choice for appointment scheduling solutions.

Level Up Batting Cage

Jun 10, 2025  on Shopify

App seems to be just what I needed for my batting cage business! very customizable and the customer service has been SUPER helpful and responsive so far! It's been very reassuring and given me more confidence that I can build a great customer experience with the Meety App. Thank you team and look forward to continue working with you!

ObiDog

Jun 03, 2025  on Shopify

Easy to use, intuitive, and great support! Meety is one of the most user-friendly booking systems I’ve tried on Shopify. The interface is incredibly intuitive – everything just makes sense right away. The pricing is also very reasonable, especially considering the features it offers. I’d like to highlight their customer support – a huge thank you to Hana for her responsiveness! She quickly understood my situation and helped me find the right solution. This kind of service truly makes you feel valued as a customer. Highly recommended for anyone looking for a reliable and easy-to-use booking system!

MAISON ROUGE

Jun 03, 2025  on Shopify

This app is easy to use and the customer support is great. I had a question and opened an online chat. I did not have to wait long at all for a support person to come online. I had a number of questions, and asked how certain things were done. The support person answered all my questions and shared screenshots to show me how i could make future changes on my own.

Maple Leaf Quilting Company Ltd.

Jun 02, 2025  on Shopify

very good support team, they have a great free plan too, we are just getting into booking services so we weren't sure about paying for something just yet. hoping it goes well for us, but we will certainly keep using this app!

Just Race

May 29, 2025  on Shopify

Great little app. A must have if you need to be able to schedule bookings for things like classes, sessions or services as opposed to selling physical products. Easy to use and for the first time today i had a query and my question was answered within a few minutes. 5 starts from us.

Swings Golf

May 27, 2025  on Shopify

It's a really great app for managing reservations. We're a minigolf company and we manage online reservations entirely with this app. They implemented one additional feature that we asked in a very short period which is also great. Shout out to Peony, Macie, Hana & Brad for everyday support! You all have been awesome to us.

Salt Your Soul Gift Co

May 24, 2025  on Shopify

I think I downloaded EVERY booking app in Shopify and struggled finding the right one for me. Meety ended up meeting all my needs, and Brad and Peony were incredibly helpful getting it set up for me. I was hesitant to try and contact someone at Meety for help (based on my past experience with other apps where it is SO HARD to find someone to help.) However, Peony and Brad were AWESOME and helped me within minutes. I'm truly grateful, thank you!

Bronze Cactus Sunless

May 23, 2025  on Shopify

Hands down the best booking app I’ve used! I’ve uninstalled so many others because they were not user friendly and frustrating. This one? Super easy and incredibly user-friendly. Customer service is top-notch—Hanna jumped in right away and fixed a tiny issue I thought would take forever… had it working in seconds. I’m already adding the rest of my services to this app. I also love that you can let people book without requiring a deposit—huge plus. Don’t overthink it—just download it. 10/10, no regrets!

UAB Funkcines Terapijos Centras

May 23, 2025  on Shopify

Beware - you cannot track conversions with this app. It does not fire google tag or google ads event. Of course you get to know this ONLY you switch your systems and move hundreds of bookings...what a waste of time

Your CBD Store

May 19, 2025  on Shopify

Great product, and great customer support; Brad was very helpful and thorough everytime we needed assistance!

Joy Parenting Club

May 16, 2025  on Shopify

Had a great experience with setting up this service. It's so powerful, yet so easy to integrate! Amazing, and Macie was on hand to help at any point we needed

Altrodirect

May 15, 2025  on Shopify

Fantastic team, and the app is superb in what we need it to deliver for us. The team also go above and beyond other app companies in helping making the software a bit more bespoke for us. Would definitely recommend.

depauwwonen

May 10, 2025  on Shopify

Very nice app, with a lot of options. Needed a little help to customize a few things, but got quick and great support! Thank you!

Girl Code Couture

May 07, 2025  on Shopify

Love this app! I offer services for my wholesale clients and this is super simple to set up and use, and support is always helpful.

SecondLuck Kindersecondhand und mehr

May 03, 2025  on Shopify

Ich bin einer der ersten User von Meety und ich bin begeistert. Ich habe einen Secondhandladen für Kindersachen und meine Kunden buchen über Meety Termine zum abholen Ihrer Sachen oder zum shoppen. Der Support ist super, vor allem Brad ist sehr zuvorkommend und konnte meine Fragen beantworten. Stefanie Becker, SecondLuck Kindersecondhand und mehr

The Family Pet

Apr 30, 2025  on Shopify

After using another appointment booking app, it's been a real pleasure using Meety. The app is well thought out, very intuitive and easy to set up, and the support is terrific. I highly recommend this app!

Al bayan édition

Apr 24, 2025  on Shopify

L'application est vraiment bien pensé et facile à installer, une fois qu'on a compris le fonctionnement. Brad est très disponible et très réactif pour la moindres demande ! Vraiment je vous recommande !!

Securitas store

Apr 24, 2025  on Shopify

Very satisfied with Meety support! Macie was great, eventhough they do not offer multiple booking option, if I need, I will choose Meety in the future

Think Goodness

Apr 21, 2025  on Shopify

Grace was so patient and responsive to my inquiries! The customer service makes using this app a breeze!

DTFJAX.com

Apr 20, 2025  on Shopify

I have been researching which Appointment app to use for our new service offering and choose Meety after 3 weeks of deliberating. We are so busy during the week, it is challenging to carve out time to dedicate to installing, learning and getting the app up and running. I found some time on the weekend and tried the chat feature with low expectations. To my surprise Macie reached out. What a blessing she was, helping me with patience, kindness, expertise and resolution. She popped into my Shopify store and fixed things seamlessly, getting me going quickly. I made the right choice if based on nothing other than Macie's service and commitment to me as a new customer. I look forward to a long working relationship with Meety.

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