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Customer reviews: TrustedSite ‑ Trust Badges

Develop by TrustedSite

Reviews (791)

Overall rating
4.6

What Merchants Think

Overall, merchants have a positive perception of "TrustedSite ‑ Trust Badges." They appreciate its role in boosting customer confidence by showcasing site security and trustworthiness. While many commend the app for its reliability and user-friendliness, some express concerns over its pricing structure, particularly for small businesses. Customer support is frequently applauded for being responsive and helpful.

Key Strengths

  • Enhances customer confidence and trust.
  • User-friendly and easy integration.
  • Responsive and helpful customer support.
  • Provides a sense of security and legitimacy for websites.
  • Has positively impacted sales for some merchants.

Common Concerns

  • High pricing for small businesses with low traffic.
  • Issues with banners disappearing unexpectedly.
  • Free version's limitations, such as quickly reaching maximum views.
  • Need for repeated customer support interactions to fully implement features.

Final Thoughts

"TrustedSite ‑ Trust Badges" is well-regarded for its effectiveness in boosting site credibility and customer assurance. Although there are concerns regarding cost and usage limits, the app's strengths in customer support and ease of use make it a valuable tool for many merchants aiming to enhance their website's trustworthiness.

FredCo International

Oct 24, 2024  on Shopify

Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue. For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.

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