Taranker.Com Logo
TrustedSite ‑ Trust Badges logo

Customer reviews: TrustedSite ‑ Trust Badges

Develop by TrustedSite

Reviews (181)

Overall rating
4.2

What Merchants Think

Overall, merchants have a positive perception of "TrustedSite ‑ Trust Badges." They appreciate its role in boosting customer confidence by showcasing site security and trustworthiness. While many commend the app for its reliability and user-friendliness, some express concerns over its pricing structure, particularly for small businesses. Customer support is frequently applauded for being responsive and helpful.

Key Strengths

  • Enhances customer confidence and trust.
  • User-friendly and easy integration.
  • Responsive and helpful customer support.
  • Provides a sense of security and legitimacy for websites.
  • Has positively impacted sales for some merchants.

Common Concerns

  • High pricing for small businesses with low traffic.
  • Issues with banners disappearing unexpectedly.
  • Free version's limitations, such as quickly reaching maximum views.
  • Need for repeated customer support interactions to fully implement features.

Final Thoughts

"TrustedSite ‑ Trust Badges" is well-regarded for its effectiveness in boosting site credibility and customer assurance. Although there are concerns regarding cost and usage limits, the app's strengths in customer support and ease of use make it a valuable tool for many merchants aiming to enhance their website's trustworthiness.

Southlake Paws

Jul 28, 2025  on Shopify

After entering all the information, the badge lasted a week or two before it stopped showing. It was a leader to get you to upgrade plan…

North Dream

Jul 25, 2025  on Shopify

Excellent tool for building trust Since we installed TrustedSite in our North Dream store, we've noticed increased trust from visitors. The security badge is professional, easy to implement, and gives our site more credibility. Setup was very simple, even for someone without technical experience. Support is fast and very friendly. Definitely an essential app for any new store that wants to appear serious and trustworthy!

Momma Koala By GBRLIFE

Jul 11, 2025  on Shopify

This was a fantastic option for my site to utilize. I've had nothing but positive experiences here and plan on continuing to work with Trusted site for the foreseeable future.

We Do Gourmet

Jul 09, 2025  on Shopify

Had things up and running in no time, sent email confirmation with screenshots. Greatly appreciated.

The Diabuddies Store

Jun 27, 2025  on Shopify

As of yet, I'm pretty happy with the integration. I'm still very early in my store being active. I hope this helps bring confidence in my store.

Wheels on Fire

Jun 26, 2025  on Shopify

Jennifer was extraordinary, she was able to help and she did it quickly as well, highly recommend everyone to work with this particular company and especially the people. Kind regards

Gloss and Grace

Jun 12, 2025  on Shopify

Startup online jewellery business; early days. For minimal effort I have that little green logo "Trusted Site" with a link through to my verified business certificate, certainly expresses confidence.

Aureate Aura

May 15, 2025  on Shopify

This is my first month with Trusted and have to say it is going really well this past 4 weeks. The service provided so far stands out like a beacon. So far great service!

OasisDelightful

May 11, 2025  on Shopify

We are indeed very happy with the TrustedSite service on oasisdelightful.com. We appreciate its functionality and the peace of mind it provides. We are pleased to confirm that we would be happy to recommend your app to others. Thank you for providing such a useful tool.

Kuryz

Jan 05, 2025  on Shopify

Bon service, badge facile d'installation. Toujours une fierté de pouvoir montrer aux clients que nous sommes un site sécuritaire. Christian Kuryz.ca

Nexusni

Nov 13, 2024  on Shopify

I added a trust badge to my website, thinking it would help build customer confidence, which it did. However, I was surprised to be charged $348 after only a week, despite having just 130 visitors. For small businesses with lower traffic, the cost feels way too high for the value. While the feature itself is useful, the pricing doesn't seem fair for smaller sites. Thankfully, they refunded my money after I reached out and explained there was a mistake in how I set it up.

FredCo International

Oct 24, 2024  on Shopify

Overall the app has been ok but recently when I asked the TS team to disable the banner after I hit my monthly limit the banners started to disapper prematurely before i've hit my limits. I asked TS support to help so they just manually enabled my banners but haven't explained why the banners disappeared and how to prevent the issue. For now I have to keep monitoring my site weekly if the banner has disappeared. I hope TS can do a deep dive and actually address the root cause because this has happened before as well.

Harlinger

Oct 20, 2024  on Shopify

Trustedsite definitely does what it's intended to do,allow customers to browse knowing that the site they are on is secured. Do wish there was an increased amount of views per month on the free version,but overall is great.

Carbone's Marketplace

Oct 17, 2024  on Shopify

Customer support is great, Kekoa helped me get the trusted badge pasted on numerous pages of my website. Very friendly and helpful, everything was completed extremely fast. Thank you Kekoa for helping make sure I had the Trust Badge everywhere I possibly could.

B-konnect

Oct 06, 2024  on Shopify

Très bon application pour donner la confiance aux acheteurs, je suis sur la version gratuite déjà fait son effet je vais prendre la version pro plus tard, merci pour ce travail.

HogPro Scooters

Sep 19, 2024  on Shopify

Happy with the assurance it provides our customers. Still on free version but will embark on he paid journey as soon as our business grows in affordability. Thanks for this product, its great.

G.R.A.C.E. APPAREL

Jul 30, 2024  on Shopify

I didn't know how to add the codes to my Shopify store. So I reached out and I can honestly say their customer service is Amazing. I ended up working with their Representative Kekoa. Absolutely amazing customer service!! If anyone's lucky enough to have their enquiry served by this person, they'll have a great experience guaranteed.

Cardno Ltd

Jul 04, 2024  on Shopify

6 years with TrustedSite now, because our customers tell us it gives them confidence that our site is a trusted site!

Kruger EDC

Apr 12, 2024  on Shopify

Too expensive and their free plan is a scam. You reach the maximum number of hits after a few days and then the badge won’t show anymore.

TheNumber1Shop.com

Jan 26, 2024  on Shopify

Fantastic app. Great way to show customers all the trust information about your site, from a great company

Scroll to Top