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Customer reviews: MBC Bundle Builder BYOB

Develop by Shopify

Reviews (38)

Overall rating
4.5

What Merchants Think

The "MBC Bundle Builder" app receives overall positive feedback from merchants. Many praise its functionality in enabling custom bundle creation, and its exceptional customer service is frequently highlighted. While most users report satisfaction, some express concerns about communication and misleading pricing information.

Key Strengths

  • Effective in creating custom product bundles.
  • Highly responsive and helpful customer support.
  • Offers flexibility in customization to meet unique needs.
  • User-friendly setup and functionality.

Common Concerns

  • Misleading advertising regarding "free forever" usage.
  • Delayed or unresponsive communication from support at times.

Final Thoughts

The "MBC Bundle Builder" is well-received by merchants for its primary functionality and excellent support team, making it a valuable tool for those looking to enhance their e-commerce offerings with custom product bundles. However, potential users should be aware of the pricing structure and some isolated communication issues.

STREET TRACK LIFE

Nov 27, 2025  on Shopify

Very useful app and the support team have been fantastic in helping us to fine-tune the installation to match our theme's style and other quirks!

Clothing Official

Nov 24, 2025  on Shopify

we tried different bundle builder apps for our store, but this one was the only one that delivered exactly what we needed, and the customer support is outstanding.

visitashop

Nov 24, 2025  on Shopify

the app lets customers build their own gift boxes from our products. It was super easy to set up, and the team behind the app has been incredibly helpful and responsive. cheers!

Prime Solex

Nov 24, 2025  on Shopify

Customers can easily put together their own sets (like bags, a sport item they want in it), and any minor issue we had was quickly fixed by the support team. thanks.

Afreenslife

Nov 20, 2025  on Shopify

I love how this app allows our customers to mix and match items to build their own itesm. we sell different things but mainly beauty products. It’s intuitive to use and has already helped us increase our order value. support was outstanding.

Legacy Health US

Nov 18, 2025  on Shopify

we run a pharma wholesale store and this app is easy for letting our cusotmers create their own packs / bundles. It’s userfriendly and the support is polite and fast.

Sunstone Clay Co

Nov 17, 2025  on Shopify

I sell a lot of bundles in person, but I wanted to find a way to utilize this deal for my online store. After some looking, found MBC Bundle, which allows me to! Figured most of it out by myself, but I did use their live chat help and I was so relieved to be talking to a real person and not a bot. Excited to have the option to set up other bundles as well.

memsaver

Nov 17, 2025  on Shopify

MBC Bundle Builder has been a game-changer for our memory backup device store. It lets shoppers easily build their own backup bundles, and the support team has been super helpful with any tweaks we needed.

Free Spirit Marketplace

Nov 07, 2025  on Shopify

This is the BEST bundle builder app we found when we researched to help us put together a bundle page for our shop. And not only that when a customization was needed that we couldn't figure out Val was so helpful to fix it for us in minutes!!! Highly recommend!

Queen Tarzi BV

Nov 07, 2025  on Shopify

Really great app with amazing customer support! The team behind MBS Bundle Builder is very responsive and always willing to help. They solve any issues quickly and make sure everything runs smoothly. Highly recommend this app if you want to create bundles easily and get reliable support.

Spirit + Soul Studio

Aug 01, 2025  on Shopify

I’ve just started using the MBC Bundle Builder app and were impressed not just by the features, but by the amazing level of support I received. I had a couple of customization requests, including changing the text color of some elements inside the bundle widget (because hey, not everything should be green), and Maryna - who was helping from the support team - absolutely nailed it. ​ She responded quickly, was super helpful, and even made it fun. She took the time to inspect the code, wrote out the custom CSS we needed, and guided us exactly where to place it inside the app. The fix was smooth, painless, and exactly what we needed. You can tell she genuinely cares and knows the product inside out. If you’re looking for an app that not only works but also comes with support that actually supports you, this is it. Huge thanks to Maryna (the real hero behind the scenes!) - keep doing your magic.

SOUQI NL

Jul 18, 2025  on Shopify

I received great service from Javid. He is solution-oriented, friendly, and thinks along with you. I'm definitely satisfied.

The Good Dogs Club

Jul 17, 2025  on Shopify

I don’t usually leave reviews, but the support I received from the MBC Bundle Builder team (Maryna) deserves recognition! I was trying to make a small styling adjustment - specifically, centering the step titles and descriptions on mobile while keeping the two-column layout intact. Sounds simple, but it turned out to be a bit tricky due to how Shopify structures things. The support specialist - Maryna didn’t just give me a generic answer - she went deep. She tested, reviewed my theme’s structure, and kept adjusting the CSS with precise explanations until everything looked perfect across all devices. She even anticipated issues with inactive steps and ensured everything stayed responsive. Not only was the communication super clear, but the level of attention to detail and willingness to troubleshoot until it worked 100% is something I rarely experience with app developers. The app itself works great and does exactly what I need, but it’s the incredible support that makes it stand out. Highly recommend this app if you’re looking for both great features and a team that truly cares about helping you succeed.

My Store

Jun 27, 2025  on Shopify

This Builder app is one of our favourites. First, it's very, very advanced. It's much more than a basic "bundle builder". Andrey form support helped me a lot and guided. He messed up first, but then he quickly fixed things. ​ I warmly recommend taking advantage of this Bundle Builder on your store.

VOESH New York

Jun 19, 2025  on Shopify

While I needed a bit more from the app, the support from the developers to work with me to get what I need is simply unparalleled.

BikeHeaven

Jun 03, 2025  on Shopify

Installed and set up my first builder, then the app proceeded to 502 bad gateway error. Uninstalled and now can't even reinstall the app without this error.

Tear of Love

Mar 07, 2025  on Shopify

An app with quality customer service, they help me add an option that does not exist in the app so that it is compatible with my products and my store. I'm waiting to see how it goes but so far I am very satisfied.

BHD HOME

Feb 20, 2025  on Shopify

This is the only app I could find after MUCH hunting that offered the simple bundle option of a discount on any two or more products bundled together, no other app seemed to allow bundling different SKUs instead of a multi buy of the same thing (or had very expensive plans). Once I played around with how to set it up it was very easy to use, and the customer service was amazing and very responsive with feedback and formatting updates for a better layout on mobile and desktop view. Very happy!

Undercover Weeb LLC

Feb 17, 2025  on Shopify

The bundle app has been a game changer for our store and the team has been super friendly and helpful!

XNO Cosmetics

Nov 12, 2024  on Shopify

Messaged support several times for support over days. They would read my messages but not respond. I do not recommend this app. I wish I could give a zero.

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