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Customer reviews: MBC Bundle Builder

Develop by CPTN Limited

Reviews (31)

Overall rating
4.4

What Merchants Think

The "MBC Bundle Builder" app receives overall positive feedback from merchants. Many praise its functionality in enabling custom bundle creation, and its exceptional customer service is frequently highlighted. While most users report satisfaction, some express concerns about communication and misleading pricing information.

Key Strengths

  • Effective in creating custom product bundles.
  • Highly responsive and helpful customer support.
  • Offers flexibility in customization to meet unique needs.
  • User-friendly setup and functionality.

Common Concerns

  • Misleading advertising regarding "free forever" usage.
  • Delayed or unresponsive communication from support at times.

Final Thoughts

The "MBC Bundle Builder" is well-received by merchants for its primary functionality and excellent support team, making it a valuable tool for those looking to enhance their e-commerce offerings with custom product bundles. However, potential users should be aware of the pricing structure and some isolated communication issues.

Spirit + Soul Studio

Aug 01, 2025  on Shopify

I’ve just started using the MBC Bundle Builder app and were impressed not just by the features, but by the amazing level of support I received. I had a couple of customization requests, including changing the text color of some elements inside the bundle widget (because hey, not everything should be green), and Maryna - who was helping from the support team - absolutely nailed it. ​ She responded quickly, was super helpful, and even made it fun. She took the time to inspect the code, wrote out the custom CSS we needed, and guided us exactly where to place it inside the app. The fix was smooth, painless, and exactly what we needed. You can tell she genuinely cares and knows the product inside out. If you’re looking for an app that not only works but also comes with support that actually supports you, this is it. Huge thanks to Maryna (the real hero behind the scenes!) - keep doing your magic.

SOUQI NL

Jul 18, 2025  on Shopify

I received great service from Javid. He is solution-oriented, friendly, and thinks along with you. I'm definitely satisfied.

The Good Dogs Club

Jul 17, 2025  on Shopify

I don’t usually leave reviews, but the support I received from the MBC Bundle Builder team (Maryna) deserves recognition! I was trying to make a small styling adjustment - specifically, centering the step titles and descriptions on mobile while keeping the two-column layout intact. Sounds simple, but it turned out to be a bit tricky due to how Shopify structures things. The support specialist - Maryna didn’t just give me a generic answer - she went deep. She tested, reviewed my theme’s structure, and kept adjusting the CSS with precise explanations until everything looked perfect across all devices. She even anticipated issues with inactive steps and ensured everything stayed responsive. Not only was the communication super clear, but the level of attention to detail and willingness to troubleshoot until it worked 100% is something I rarely experience with app developers. The app itself works great and does exactly what I need, but it’s the incredible support that makes it stand out. Highly recommend this app if you’re looking for both great features and a team that truly cares about helping you succeed.

My Store

Jun 27, 2025  on Shopify

This Builder app is one of our favourites. First, it's very, very advanced. It's much more than a basic "bundle builder". Andrey form support helped me a lot and guided. He messed up first, but then he quickly fixed things. ​ I warmly recommend taking advantage of this Bundle Builder on your store.

VOESH New York

Jun 19, 2025  on Shopify

While I needed a bit more from the app, the support from the developers to work with me to get what I need is simply unparalleled.

BikeHeaven

Jun 03, 2025  on Shopify

Installed and set up my first builder, then the app proceeded to 502 bad gateway error. Uninstalled and now can't even reinstall the app without this error.

Tear of Love

Mar 07, 2025  on Shopify

An app with quality customer service, they help me add an option that does not exist in the app so that it is compatible with my products and my store. I'm waiting to see how it goes but so far I am very satisfied.

BHD HOME

Feb 20, 2025  on Shopify

This is the only app I could find after MUCH hunting that offered the simple bundle option of a discount on any two or more products bundled together, no other app seemed to allow bundling different SKUs instead of a multi buy of the same thing (or had very expensive plans). Once I played around with how to set it up it was very easy to use, and the customer service was amazing and very responsive with feedback and formatting updates for a better layout on mobile and desktop view. Very happy!

Undercover Weeb LLC

Feb 17, 2025  on Shopify

The bundle app has been a game changer for our store and the team has been super friendly and helpful!

XNO Cosmetics

Nov 12, 2024  on Shopify

Messaged support several times for support over days. They would read my messages but not respond. I do not recommend this app. I wish I could give a zero.

SALTOPIA Infused Sea Salts

Nov 05, 2024  on Shopify

Not really "free" - as advertised. I wanted to try it for at least 2-3 months to see how it worked for my products. Advertising as a "free forever" product but once downloaded, the app requests that you agree to pay $19.99 per month after your trial is over. Wish they were clear and upfront.

Learning with Experts

Oct 23, 2024  on Shopify

Great app for creating custom bundles for customers, the customer service is amazing and second to none! Definitely recommend.

Borcelle Tech

Oct 17, 2024  on Shopify

I was struggling how to fix the problem that occurred when I set up the bundles; however, the problem got fixed quickly with the team. Thanks Maryna for her great support and friendliness. Highly recommend!!!

Vitamasques

Sep 17, 2024  on Shopify

Had a slight issue when first setting up but the team fixed in less than 24 hours, no complaints - starting to test this out but seems great at first glance, will know more as we put it through its paces.

Performance LED Lighting Ltd.

Jul 31, 2024  on Shopify

Works great for our purposes. When we wanted something small customized, they did that efficiently! Highly recommend their customer service!

kobzart

Jun 17, 2024  on Shopify

Intuitive, responsive, easy to navigate. The step-by-step builder is what we were looking for: easy way for our customers to create their own custom bundles. Perfect solution for our store.

Rogue Origin

Jun 06, 2024  on Shopify

Now this is what we were looking for! This gives our customers a great way to choose which items they'd like in their bundles and gives us a really easy way to manage all of it. Their support team has worked on a few customizations for us along the way and we are extremely appreciative. Thanks again Maryna for all of your help.

Art Fever

May 10, 2024  on Shopify

We needed an app that could allow customers to create their own bundle from our products and this does exactly that. Allows you to offer discounts and lets the customer add multiple products from your store to create a custom bundle order. Perfect!

Bahamas Rum Cake Factory

Feb 14, 2024  on Shopify

The customer care team have bent over backwards to assist me to add some features for my requirements. The product is great out of the box, but over time they want to make it awesome. The dev team are super quick to implement any bug fixes. Highly recommend.

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