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Customer reviews: MBC Bundle Builder

Develop by CPTN Limited

Reviews (24)

Overall rating
4.8

What Merchants Think

The "MBC Bundle Builder" app receives overall positive feedback from merchants. Many praise its functionality in enabling custom bundle creation, and its exceptional customer service is frequently highlighted. While most users report satisfaction, some express concerns about communication and misleading pricing information.

Key Strengths

  • Effective in creating custom product bundles.
  • Highly responsive and helpful customer support.
  • Offers flexibility in customization to meet unique needs.
  • User-friendly setup and functionality.

Common Concerns

  • Misleading advertising regarding "free forever" usage.
  • Delayed or unresponsive communication from support at times.

Final Thoughts

The "MBC Bundle Builder" is well-received by merchants for its primary functionality and excellent support team, making it a valuable tool for those looking to enhance their e-commerce offerings with custom product bundles. However, potential users should be aware of the pricing structure and some isolated communication issues.

Undercover Weeb LLC

Feb 17, 2025  on Shopify

The bundle app has been a game changer for our store and the team has been super friendly and helpful!

XNO Cosmetics

Nov 12, 2024  on Shopify

Messaged support several times for support over days. They would read my messages but not respond. I do not recommend this app. I wish I could give a zero.

SALTOPIA Infused Sea Salts

Nov 05, 2024  on Shopify

Not really "free" - as advertised. I wanted to try it for at least 2-3 months to see how it worked for my products. Advertising as a "free forever" product but once downloaded, the app requests that you agree to pay $19.99 per month after your trial is over. Wish they were clear and upfront.

Learning with Experts

Oct 23, 2024  on Shopify

Great app for creating custom bundles for customers, the customer service is amazing and second to none! Definitely recommend.

Borcelle Tech

Oct 17, 2024  on Shopify

I was struggling how to fix the problem that occurred when I set up the bundles; however, the problem got fixed quickly with the team. Thanks Maryna for her great support and friendliness. Highly recommend!!!

Vitamasques

Sep 17, 2024  on Shopify

Had a slight issue when first setting up but the team fixed in less than 24 hours, no complaints - starting to test this out but seems great at first glance, will know more as we put it through its paces.

Performance LED Lighting Ltd.

Jul 31, 2024  on Shopify

Works great for our purposes. When we wanted something small customized, they did that efficiently! Highly recommend their customer service!

Art Fever

May 10, 2024  on Shopify

We needed an app that could allow customers to create their own bundle from our products and this does exactly that. Allows you to offer discounts and lets the customer add multiple products from your store to create a custom bundle order. Perfect!

Bahamas Rum Cake Factory

Feb 14, 2024  on Shopify

The customer care team have bent over backwards to assist me to add some features for my requirements. The product is great out of the box, but over time they want to make it awesome. The dev team are super quick to implement any bug fixes. Highly recommend.

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