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Customer reviews: MAX Dropshipping

Reviews (16)

Overall rating
4.9

What Merchants Think

The overall feedback for "MAX Dropshipping" is overwhelmingly positive. Merchants appreciate the personalized, proactive service and strong supplier-client relationships that "MAX Dropshipping" provides. Many have switched from other platforms and noted significant improvements in service quality, pricing, and product offerings. A few isolated comments indicate dissatisfaction, but the vast majority commend the app's impact on their businesses.

Key Strengths

  • Exceptional customer service with quick and responsive support.
  • Competitive pricing, often better than major competitive platforms.
  • High-quality products and efficient handling of supply issues.
  • User-friendly platform with easy-to-use features.
  • Strong focus on building human connections with suppliers.

Common Concerns

  • One instance of dissatisfaction with the overall service.

Final Thoughts

Overall, "MAX Dropshipping" is highly recommended by merchants for its outstanding service and excellent pricing. The app is especially praised for its ability to cater to the unique needs of businesses and for its proactive approach in managing client relationships. Despite one negative review, the app's reception remains largely favorable, making it a valuable tool for dropshipping merchants.

FloraBriljant

Aug 11, 2025  on Shopify

Absolutely outstanding service from Lucky! From start to finish, the communication was clear, friendly, and professional. Every request I had was handled quickly and with great attention to detail. This has truly been the best service experience I’ve had so far, and I’m extremely satisfied with the results. Highly recommended!

Max's Herstel

Aug 08, 2025  on Shopify

Hannah has been an absolute star! She’s always ready to help with anything I need — quick to respond, friendly, and incredibly knowledgeable. No matter the question or request, she goes above and beyond to make sure everything is handled perfectly. The app itself works seamlessly and has made my work so much easier. Smooth performance, intuitive design, and zero issues. Having great technology is one thing, but having someone like Hannah on the other end makes all the difference. Couldn’t be happier!

De Jong

Aug 07, 2025  on Shopify

Hannah is an amazing agent! She’s always friendly, professional, and really thinks along with me. You can tell she genuinely cares and puts in the effort to help. It’s a pleasure working with her – reliable, clear, and always supportive.

BoujeeFlow

Jul 30, 2025  on Shopify

I've tried a lot of private suppliers before, but when I came to MD and worked with Alice, I knew for sure this place was completely for me. Alice isn't just an agent; she's a true partner. She genuinely understands what I need, making every interaction effortless and every outcome exactly what I hoped for. Super professional and quick response, providing me with the best service I have ever received in this e-commerce field. 10 out of 10.

Briza Cove

Jul 30, 2025  on Shopify

Absolutely fantastic! I used to use AliExpress (with DSers) to fulfill every order and it was OK, but not anywhere near as good as max dropshipping. There are 3 things that I would say are significantly better. The first one is contact. If there was an error with where something got delivered my last supplier would not care at all. And thats if I could even get in contact with them. The second one is the shipping time. Every order is shipped out FAST. They (unlike literally every other supplier I try) actually get the product shipped to the customer on time (in under 2 weeks). The third one is the product price. They were able to source my product for about 30% cheaper than Aliexpress. It may not sound like much, but let me tell you it adds up. I could go on with way more reasons why this supplier is awesome, but I don’t want to bore you. Also, I think you get the point. Max dropshipping is great and you would be very smart to use them.

Essential Fuel Supplements

Apr 15, 2025  on Shopify

Was looking for a good supplier for ages (tried all the big ones AliExpress Zendrop etc.) then I go t recommended max dropshipping. I've been communicating with ray and so far she's been absolutely perfect. Very quick response time and quotes and any questions I asked (shipping time different costs for other countries and how they except payment she answered amazingly) couldn’t recommend it more. Will hopefully be using them with my business for ages to come

SojaVis

Apr 15, 2025  on Shopify

Ray at Max Dropshipping has been awesome! super responsive, knowledgeable, and always goes the extra mile. He’s helped me source products, and navigate shipping, Definitely recommend!

Lavuva

Apr 09, 2025  on Shopify

My Agent is Hannah and she is wonderful to work with, very responsive and when i need a new product sourced at a great price she gets it done! I started using Max Dropshipping a little while ago and they are unlike any other dropshipping company. you have your own personal agent that helps you out with all your orders and sourcing the right products for your store and brand. If you want to scale your store i really believe you need a company like this to get be successful .

Everyday Luxury | Lohnr US

Apr 09, 2025  on Shopify

Ruby at Max Dropshipping has been amazing to work with. She’s super reliable, always quick to respond, and genuinely cares about helping me grow my business. Orders are handled smoothly and she’s made the whole process way less stressful. Couldn’t ask for a better supplier—highly recommend her. Highly Recommend

Veleuxe

Apr 09, 2025  on Shopify

Ruby is friendly and quick to respond to concerns and also diligent in working through sourcing requests.

Voulora

Jan 20, 2025  on Shopify

I have been working with Lucky for a month now and so far it have been smooth. We recently faced a critical supply issue that could have left us without inventory for weeks, putting our operations at risk. It was a same day urgency problem. She quickly solved the situation which anyone who is experienced in this business knows that fulfilling issues could escalate into something really bad. It is really a night and day if you come from CJ or Zendrop to a more one on one and proactive supplier. I highly recommend Lucky to anyone seeking a reliable and proactive supplier.

Avo Fashion

Dec 15, 2024  on Shopify

Ruby is very easy to work with. There is always quality check and they will try hard to find the best prices. there is good communication together. i have been working almost a year now with Ruby

Nuora

Dec 07, 2024  on Shopify

Lucky is absolutely wonderful. Super responsive. Very reliable, no corporate fluff. You can see how she is eager to have an actual human relationship. Much more comfortable to work with people like her. Amazing service and she knows what she does.

PureWellnessAu

Nov 08, 2024  on Shopify

I’ve been working with Ray for a while now, and I can’t recommend her enough! From branding my business to quoting products, Ray has been incredibly professional and knowledgeable every step of the way. She always provides thoughtful advice and helps me choose the best options for my e-commerce store. Since partnering with Ray, our business has seen significant improvements. Her expertise in the industry really shines, and it’s clear she’s passionate about helping her clients succeed. On top of that, the fulfillment and shipment process handled by her team has been above excellent—always smooth, efficient, and reliable. If you’re looking for someone who goes above and beyond, Ray is the one! Thank you, Ray, for your outstanding support and dedication!

AEVA

Nov 02, 2024  on Shopify

Been working with Hannah for a few weeks now! She has been amazing. Service has been quick. No troubles whatsoever. Thank you so much.

Halloween

Oct 31, 2024  on Shopify

Hannah has been an outstanding supplier! She responds quickly, offers the best prices—even for single-item orders—and goes above and beyond to support my business. Highly reliable and great to work with!

Loritia

Oct 30, 2024  on Shopify

Working with Ray for over a month now and she is doing really great with guidance through the platform, fast quotations, product prices and coming up with solutions if there is an obstacle. Overall really happy so far!

Selecta Decor

Oct 30, 2024  on Shopify

“Excellent service! Professional, prompt, and attentive, with a special mention for Ruby, whose kindness and eye for detail truly made a difference. Highly recommended!”

ICON Israel

Oct 30, 2024  on Shopify

Very easy-to-use platform. Working with Lucky is great, very responsive, very fast, very communicative. The customer support is outstanding. Thanks :)

Astrallure

Sep 09, 2024  on Shopify

I have recently been able to work with Ruby and the service is exceptional, she responds quickly and resolves any problems you may have with clients or orders.

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