What Merchants Think

Merchants generally find "Mailchimp Forms: Capture Leads" to be a beneficial tool that simplifies lead management and is straightforward to start with, although some face challenges with its integration and ease of use. The app is appreciated for providing value to the industry, especially for businesses new to lead capture forms. However, there are mixed feelings about its overall utility, particularly due to limitations in functionality unless upgraded to the pro version.

Key Strengths

• Simplifies the process of capturing leads.
• Easy to start using and user-friendly.
• Excellent customer service, even on the free plan.

Common Concerns

• Lack of automation leading to potential revenue loss.
• Professional feature upgrades required despite existing Mailchimp payments.
• Integration difficulties with Mailchimp.
• Mandatory Mailchimp branding seen as unprofessional.
• Complexity issues with some users finding it hard to use.

Final Thoughts

"Mailchimp Forms: Capture Leads" is generally well-regarded for its ability to simplify the lead capture process and its supportive customer service. However, users should be aware of its integration challenges and potential need for additional investments for full functionality. While the app is ideal for new users seeking an easy start, more experienced users or those requiring seamless integration may encounter hurdles.