Customer reviews: Madgicx for Facebook Ads

<h3>What Merchants Think</h3> <p>The app "Madgicx for Facebook Ads" receives mixed reviews from its users. Many customers highlight positive experiences, praising the app's features and customer support. However, there is a significant portion of users who report negative interactions, emphasizing issues with customer service and technical difficulties.</p> <h3>Key Strengths</h3> <ul> <li>Powerful AI marketer tools that provide clear insights and useful suggestions.</li> <li>Effective in-depth analysis and campaign management capabilities.</li> <li>Excellent and responsive customer support in some cases.</li> <li>Positive impact on Return on Ad Spend (ROAS) for several users.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with customer service, including inadequate support and communication.</li> <li>Technical difficulties with app features and functionality.</li> <li>Problems with transparency and unexpected charges.</li> <li>Concerns over their marketing agency services and media buyer quality.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Madgicx for Facebook Ads" is a versatile tool with strengths in automation and campaign management, offering some users valuable insights and improvements in ad performance. However, potential users should be mindful of the noted customer service and technical issues. The app's effectiveness seems to vary, making it advisable to evaluate the trial period thoroughly.</p>

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Reviews (21)

Overall rating

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What Merchants Think

The app "Madgicx for Facebook Ads" receives mixed reviews from its users. Many customers highlight positive experiences, praising the app's features and customer support. However, there is a significant portion of users who report negative interactions, emphasizing issues with customer service and technical difficulties.

Key Strengths

Powerful AI marketer tools that provide clear insights and useful suggestions.
Effective in-depth analysis and campaign management capabilities.
Excellent and responsive customer support in some cases.
Positive impact on Return on Ad Spend (ROAS) for several users.

Common Concerns

Issues with customer service, including inadequate support and communication.
Technical difficulties with app features and functionality.
Problems with transparency and unexpected charges.
Concerns over their marketing agency services and media buyer quality.

Final Thoughts

Overall, "Madgicx for Facebook Ads" is a versatile tool with strengths in automation and campaign management, offering some users valuable insights and improvements in ad performance. However, potential users should be mindful of the noted customer service and technical issues. The app's effectiveness seems to vary, making it advisable to evaluate the trial period thoroughly.

Plushible.com

Feb 21, 2024 on Shopify

We have been working with Madgicx for over 3 months now and we've absolutely fallen in love with the service. From the in-depth analysis of our ad campaigns, campaign creation, and our account review from Manna, we have seen our META campaign go from the back burner, to one of our best traffic and sales drivers. With managing multiple brands, Madgicx has made it convenient to keep an eye on the ever evolving and dedication required to run small-medium ad campaigns all in one place. We highly recommend using this service.

Jet Italian Deli

Nov 22, 2023 on Shopify

I have been using Madgicx for a year now, and it's an amazing platform. It has greatly simplified the management of my Facebook ad accounts, providing me with clear insights and useful suggestions through its AI marketer tools. Additionally, they assigned Nico van Rensburg as my success manager at no extra cost, to help me in optimizing the ad accounts I manage. Nico is an amazing guy, always available to assist with even the most important issues. But most important after starting to work with him, my accounts have seen a significant improvement in performance. Great software with outstanding support, thumbs up!

TDF_Shop

Dec 03, 2021 on Shopify

I used this app to create and launch some Facebook campaigns. It worked fine! There are many cool features that I will be taking advantage of for sure in the future. Also, the customer support was very responsive.

Paperwallet

Feb 05, 2020 on Shopify

Day 2 of using Madgicx and i'm already seeing huge benefits. Amazing support from the Madgicx crew, they helped me configure automation tasks and helped me understand how each tactic works and what they will do completely freeing me up to work on new content and think less about how my ads are doing.

Fat Freezing Belts

Jan 06, 2020 on Shopify

been using Madgicx for a few months - things are just getting better and better easier and easier for us here and customer support is second to none.