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Customer reviews: LL Loyalty Program & Rewards

Develop by Channelwill

Reviews (695)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with "Loloyal: Loyalty Rewards Refer". They appreciate its intuitive design, comprehensive features, and excellent customer service. The app is considered a valuable tool for enhancing customer loyalty, especially for Shopify businesses.

Key Strengths

  • User-friendly interface and easy setup process
  • Comprehensive customization options
  • Effective integration with Shopify
  • Excellent and prompt customer support
  • Reasonable pricing, including a featured free plan

Common Concerns

  • Issues with points integration between online and in-person purchases
  • Initial complexity for first-time users
  • Some functionality gaps compared to competitors

Final Thoughts

"Loloyal: Loyalty Rewards Refer" has been positively received by many merchants who commend its functionality, ease of use, and exemplary customer support. While there are some concerns about integration features and initial setup complexity, the app remains a preferred choice for many due to its flexibility and efficient customer support, making it a strong contender in the loyalty app market.

Freeson Rock

Sep 17, 2024  on Shopify

Customer service is very helpful. The app is user-friendly. I recommend it!

mutta.

Sep 17, 2024  on Shopify

The application has excellent functionality and flexible customizability. I am also very satisfied with the quality of support.

The Refined Spirit

Sep 16, 2024  on Shopify

Thanks to Nova who answered all my questions and helped us to set up the app!

Eaternam

Sep 15, 2024  on Shopify

Good services , fast , Good price

Eweknit & Craft

Sep 13, 2024  on Shopify

The app is easy to use and the customer support is amazing!! We needed help uploading customer loyalty points and the customer support people immediately solved the issues! Highly recommended!

Shmooz

Sep 12, 2024  on Shopify

Very impressed with the customer service from Nova! Fast and efficient information, she is a great asset to your customer service team :)

X2 Store

Sep 11, 2024  on Shopify

very friendly customer service

BeRule公式オンラインショップ

Sep 09, 2024  on Shopify

When I inquired about the features, I received very prompt and courteous support. Nova, who assisted me, not only resolved my issues but also offered suggestions, which made me appreciate this app even more. I look forward to using this app to grow my business.

タカハマライフアート

Sep 09, 2024  on Shopify

We always respond quickly and are very helpful.

DollzBJD

Sep 08, 2024  on Shopify

Great

HomeSkin Cosmetics

Sep 06, 2024  on Shopify

Kim was great and helped me clarify a few questions I had- Excellent

Cutie Puppy

Sep 05, 2024  on Shopify

iPetDesign Company

Sep 05, 2024  on Shopify

HELP CENTER is speedy respond and helpful, the app is great also

Nearfall Clothing

Sep 04, 2024  on Shopify

Dragati

Sep 02, 2024  on Shopify

nice product - excellent service

TCGuardian

Sep 01, 2024  on Shopify

Easy to use, A++ customer service

Trusted Beauty Professionals Ltd

Sep 01, 2024  on Shopify

Nova was super helpful she explained how it worked and answered all of my questions promptly and im really excited to give back to my customers using this.

Canaan Foods

Aug 31, 2024  on Shopify

This one is so much better than SMILE I’ve been a SMILE user for two years, and this software not only has all the features that SMILE offers, but it also includes many that SMILE lacks. The interface is more user-friendly and smooth, and both the widget and launcher are outstanding and easy to customize. The best part is the price—it’s very reasonable. Another important point is the customer service, which is excellent! Although they don’t claim to be available 24/7, they often respond almost immediately. If you’re still using SMILE, now is the time to switch to this app, it is Easier than you think to migrate(I spent more than one year to make this decision). They will carefully help you transfer your user data and ensure everything is done correctly. One final suggestion: during the transfer, it would be great if the VIP tiers, points, and birthday information could all be handled in a single document. This might prevent any issues with the VIP tiers. 5 stars definitely.

Zaphino

Aug 26, 2024  on Shopify

I had an excellent experience with Mariadel from LL: Loyalty Referrals Rewards support team! She was incredibly helpful in guiding me through the setup process and making sure I understood how to use the app effectively. Her patience, clear explanations, and professionalism made everything so much easier. I truly appreciate her dedication to helping customers, and I'm very satisfied with the support I received. Thank you, Mariadel, for your outstanding service!

LENSME

Aug 25, 2024  on Shopify

Kind and nice support team, beautiful design, easy to use and free & paid features are great!

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