Loloyal: Loyalty Rewards Refer logo

Customer reviews: Loloyal: Loyalty Rewards Refer

Develop by Channelwill

Reviews (1,137)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with "Loloyal: Loyalty Rewards Refer". They appreciate its intuitive design, comprehensive features, and excellent customer service. The app is considered a valuable tool for enhancing customer loyalty, especially for Shopify businesses.

Key Strengths

  • User-friendly interface and easy setup process
  • Comprehensive customization options
  • Effective integration with Shopify
  • Excellent and prompt customer support
  • Reasonable pricing, including a featured free plan

Common Concerns

  • Issues with points integration between online and in-person purchases
  • Initial complexity for first-time users
  • Some functionality gaps compared to competitors

Final Thoughts

"Loloyal: Loyalty Rewards Refer" has been positively received by many merchants who commend its functionality, ease of use, and exemplary customer support. While there are some concerns about integration features and initial setup complexity, the app remains a preferred choice for many due to its flexibility and efficient customer support, making it a strong contender in the loyalty app market.

Avidyan

Aug 03, 2024  on Shopify

INFINITYYWORLDWIDE

Aug 01, 2024  on Shopify

good support

HUNDR.

Aug 01, 2024  on Shopify

The customer service team is always very dedicated in helping us resolve any issues we encounter during use.

Mindful Mantra Embroidery

Aug 01, 2024  on Shopify

I love this app. The features are amazing and it's so simple and user-friendly to use (for someone who's not great with tech like me!). The customer service is also incredible - super fast and helpful every time. Thank you for providing such a great app for a rewards programme!

Bellbing Shop

Jul 31, 2024  on Shopify

Fashion Perla Store

Jul 29, 2024  on Shopify

This is the best loyalty and rewards app when you're just starting. These guys give you almost all the features for up to 50 orders per month - FOR FREE!!! This is crucial when you're on a budget and just starting. After crossing 50 orders a month, hell yeah we'll pay!!! On top of that, their live chat support was there within a minute and I got all the answers I needed super fast. Highly recommend 100%!!!

Heed Pharma | Cura il Tuo Benessere

Jul 28, 2024  on Shopify

SOUTHBAYSALTS

Jul 24, 2024  on Shopify

Amazing service!

オーガニックワイン専門店マヴィ

Jul 24, 2024  on Shopify

購入金額に応じたポイント付与や、会員ランクによるポイント付与率の変更、様々なアクションに応じたポイント付与ができるので、様々なキャンペーンに対応できそうです。 ウィジェットの編集などもわかりやすく、テンプレートもあるのでとても使いやすいです。会員ランクのアイコンなども数種類から選べます。 様々なプログラムが設定できる分、初期の設定を事前に確認と検討しておく必要があると感じました。 気になる点:たまったポイントを割引として利用する場合は、一度クーポンに変換する必要があるのでお客様の手間が発生します。 特に良かった点:サポート体制が素晴らしいです!不明点や問題が発生した際にサポートへ問い合わせしたところ、迅速(1-4日以内)かつ柔軟に対応していただけました。 サポートしてくださったMariadelさんとKimさんに心より感謝申し上げます。 翻訳アプリを使用してくださっているため、サポートへの問い合わせは日本語でも大丈夫でした。

Colorado Ski Shop

Jul 24, 2024  on Shopify

excellent customer service

ManiTini

Jul 21, 2024  on Shopify

I give Kim and Sophie​ a 5-star because they are super helpful, efficient in communications with clear instructions. I'm first to try this app, hope this app would be great too!

D'QAR

Jul 18, 2024  on Shopify

Top Support, great App. We tried a lot of loyaty apps but this one seems to be the best for our needs. 100% Rekommandation

Better Cables

Jul 17, 2024  on Shopify

always helpful support.

Tym Dem Création

Jul 17, 2024  on Shopify

vraiment tres efficace et accueillant Merci Beaucoup

MUCCCUTE

Jul 15, 2024  on Shopify

Nice customer service. Easy to use!

Edifier

Jul 15, 2024  on Shopify

Very Kind! Very Good!

Homie Holdings Sdn.Bhd. 201501004645 (1129974-V)

Jul 14, 2024  on Shopify

Fast Service! I'm glad that the support team help me instantly when I have issue.

Love Pawmise

Jul 14, 2024  on Shopify

INKBIRD

Jul 10, 2024  on Shopify

Craft Sisters University

Jul 10, 2024  on Shopify

Customer service was super helpful, speedy, and easy to work with.

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