Loloyal: Loyalty Rewards Refer logo

Customer reviews: Loloyal: Loyalty Rewards Refer

Develop by Channelwill

Reviews (1,137)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed a high level of satisfaction with "Loloyal: Loyalty Rewards Refer". They appreciate its intuitive design, comprehensive features, and excellent customer service. The app is considered a valuable tool for enhancing customer loyalty, especially for Shopify businesses.

Key Strengths

  • User-friendly interface and easy setup process
  • Comprehensive customization options
  • Effective integration with Shopify
  • Excellent and prompt customer support
  • Reasonable pricing, including a featured free plan

Common Concerns

  • Issues with points integration between online and in-person purchases
  • Initial complexity for first-time users
  • Some functionality gaps compared to competitors

Final Thoughts

"Loloyal: Loyalty Rewards Refer" has been positively received by many merchants who commend its functionality, ease of use, and exemplary customer support. While there are some concerns about integration features and initial setup complexity, the app remains a preferred choice for many due to its flexibility and efficient customer support, making it a strong contender in the loyalty app market.

Canaan Foods

Aug 31, 2024  on Shopify

This one is so much better than SMILE I’ve been a SMILE user for two years, and this software not only has all the features that SMILE offers, but it also includes many that SMILE lacks. The interface is more user-friendly and smooth, and both the widget and launcher are outstanding and easy to customize. The best part is the price—it’s very reasonable. Another important point is the customer service, which is excellent! Although they don’t claim to be available 24/7, they often respond almost immediately. If you’re still using SMILE, now is the time to switch to this app, it is Easier than you think to migrate(I spent more than one year to make this decision). They will carefully help you transfer your user data and ensure everything is done correctly. One final suggestion: during the transfer, it would be great if the VIP tiers, points, and birthday information could all be handled in a single document. This might prevent any issues with the VIP tiers. 5 stars definitely.

Zaphino

Aug 26, 2024  on Shopify

I had an excellent experience with Mariadel from LL: Loyalty Referrals Rewards support team! She was incredibly helpful in guiding me through the setup process and making sure I understood how to use the app effectively. Her patience, clear explanations, and professionalism made everything so much easier. I truly appreciate her dedication to helping customers, and I'm very satisfied with the support I received. Thank you, Mariadel, for your outstanding service!

LENSME

Aug 25, 2024  on Shopify

Kind and nice support team, beautiful design, easy to use and free & paid features are great!

1% nutrition

Aug 24, 2024  on Shopify

La Casa del Fútbol

Aug 24, 2024  on Shopify

Perfect

Streetsharks

Aug 24, 2024  on Shopify

ITS SO GOOD WORTH USING IT

買物課 KAIMONOKA

Aug 21, 2024  on Shopify

really a great app for customer retention. FREE plan is also have a satisfied function. And customer service is not AI ,it is real and quick response ,.I have got a full answer to solve my problem. RECOMMED THIS APP

Play Loud Golf

Aug 21, 2024  on Shopify

Great customer service! Always very helpful and app is easy to use. Definitely recommend.

Cosmx-home™

Aug 18, 2024  on Shopify

Nice app, easy to install and use. A lot of features. The Customer Service is great, helpful and fast!

Dynamis Jewelry

Aug 12, 2024  on Shopify

was very helpful!

Sans-Façon Cosmétiques

Aug 12, 2024  on Shopify

We changed our loyalty program because we were looking for an app that would allow us to have a multilingual experience for our customers. And we found it with Loloyal. The app is very easy to set up and use. The customer service is one of the best on the market. Thanks to Kim, Mariadel, Sophie and the whole team for helping us with all our questions. I would recommend this app without hesitation.

SAVIRA

Aug 11, 2024  on Shopify

It's easy to use and comes with free package! Great service too!

FBA Easy

Aug 10, 2024  on Shopify

Perfect app for loyalty and rewards. Easy to use and great support

Caminho Zero

Aug 10, 2024  on Shopify

Bastante simples de configurar o usar

Freeshp

Aug 09, 2024  on Shopify

InventStore

Aug 08, 2024  on Shopify

MINDYOURSELF.

Aug 08, 2024  on Shopify

Clean dashboard, user-friendly format, stylish view. Very happy with the customer service as well, quick response, friendly attitude and very helpful. Thanks much & Recommended!

SHI-XIA

Aug 07, 2024  on Shopify

Although we've been using this app only for a little while as we're still at the very beginning of starting up a new business, so far even the free features of this app are enough for us to do almost everything we want for our customers online and they work well within Shopify. The customer service (via online chat) was also super helpful and replied very promptly to my super long question haha. Would 100% recommend this app :)

YUNDOOM

Aug 05, 2024  on Shopify

还不错。

LievKaart

Aug 05, 2024  on Shopify

I am still researching the app but so far it is a nice app, with nice features that help me grow my business. Nice customer service that is very helpful and willing to think along.

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