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Customer reviews: LockPro: Password Protect Lock

Reviews (14)

Overall rating
4.5

What Merchants Think

The overall feedback from merchants about "LockPro: Password Protect Lock" is overwhelmingly positive. Users appreciate the app's ease of setup, intuitive interface, and the high level of customer support provided. Many have compared it favorably against similar apps, noting its superior functionality and responsiveness from the support team.

Key Strengths

  • Easy to install and set up
  • User-friendly interface
  • Responsive and helpful customer support
  • Free and feature-rich
  • Ability to lock content for specific purposes, such as B2B
  • Quick implementation of requested features

Common Concerns

  • Inability to choose the language within the app
  • Rare instances of app malfunction (e.g., 'something went wrong' message)

Final Thoughts

Overall, "LockPro: Password Protect Lock" is highly regarded by its users for its ease of use, effective functionality, and stellar customer service. While it offers extensive features for free, the few areas of improvement, such as language options and occasional glitches, should be addressed to further enhance user experience.

Organic Cosmetics Company

Jun 26, 2025  on Shopify

The app makes it very easy to set-up a lock for a collection and the customer support was very fast and very helpful! UPDATE: 2 weeks after setting up my lock, the lock was changed to apply to my whole store, it then was automatically disabled (without any notification). I attempted to fix this and as soon as I open the lock to edit I am given a message saying "upgrade to access these features". Total scam. DO NOT GET THIS APP.

One Block Down

Jun 26, 2025  on Shopify

The LockPro team was amazing, not just supporting me during the setup phase, but also personalizing some design elements. Well done, 10/10! Thank you so much

Organic Cosmetics Company

Jun 12, 2025  on Shopify

The app makes it very easy to set-up a lock for a collection and the customer support was very fast and very helpful!

ROHO RAFIKI® LIMITED

Jun 06, 2025  on Shopify

After trying other (well known) site lock apps - I'm very happy I chose Lock Pro. Super easy to install and set up. For my additional queries, support was on hand ASAP and my questions understood, answered and actioned as potential future functionality. I highly recommend :) UPDATE: LockPro added the additional functionality immediately into their app so that I could hide my content (a video reel upgrade) in an already locked page with possibility of locking more content behind my paywall. This looks great on my website! I received a video tutorial to help set it up; although it was easy to do. I have zero complaints.

Liforme

May 28, 2025  on Shopify

The backend is incredibly user-friendly and does exactly what I was looking for. The support team is fantastic! Sophia, in particular, is always quick to respond and resolve any issues or questions I have. Highly recommend!

ROHO RAFIKI® LIMITED

May 23, 2025  on Shopify

After trying other (well known) site lock apps - I'm very happy I chose Lock Pro. Super easy to install and set up. For my additional queries, support was on hand ASAP and my questions understood, answered and actioned as potential future functionality. I highly recommend :)

Noodli Labs

Jul 11, 2024  on Shopify

This app works perfectly! Work exactly as it says and with simplicity. Support is great if needed but works right out of the box. Highly recommended!

Gafer Furniture

Jun 20, 2024  on Shopify

This app is great when it comes to restricting access to certain collections and reserve them only for B2B purposes. The best part is the support team which is super responsive and quick to fix issues.

Chromatic Press

Jun 04, 2024  on Shopify

this app is fantastic. it was easy to set up and has all the features I need. support team is amazing and very responsive. I can't believe this app is free. Highly recommended!

Golden Vibe

Jun 03, 2024  on Shopify

Application au top, dommage que l'on puissent pas choisir la langue par contre autrement support très réactif rien à dire c'est top et gratuit un beau point fort de cette application, on en a essayé plusieurs c'est la mieux et la plus simple d'utilisation

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