Langwill:AI Language Translate logo

Customer reviews: Langwill:AI Language Translate

Develop by Channelwill

Reviews (1,231)

Overall rating
4.6

What Merchants Think

The "Langwill: AI Language Translate" app receives a mix of positive acclaim and negative criticism from its users. Many commend the app for its excellent customer support, with swift and helpful responses from the support team. They appreciate its functionality in enabling smooth and accurate translation for multilingual sites. However, a few users have encountered challenges, such as billing issues and inadequate translation quality, leading to dissatisfaction.

Key Strengths

  • Excellent customer support with quick response times.
  • Seamless integration with Shopify and easy setup.
  • Ability to manage multilingual websites effectively.
  • Inclusion of multi-currency conversion features.
  • Helpful support in resolving technical issues.

Common Concerns

  • Billing issues related to misunderstandings of the free trial and charges.
  • Inconsistent translation quality, perceived as similar to Google Translate.
  • Technical issues resulting in lost translations and unstable operations.
  • Delayed or ineffective responses from technical support for some users.
  • Claims of unsatisfactory support and inadequate solutions provided at times.

Final Thoughts

"Langwill: AI Language Translate" is broadly seen as a useful tool for businesses seeking to expand their reach globally with multilingual capabilities. While its customer support and functional integration are highly praised, potential users should be aware of the occasional technical setbacks and billing issues that have concerned some reviewers. Overall, it remains a recommended option for many Shopify store owners.

La Penderie du Paradis 🕊

Jul 31, 2024  on Shopify

Milano Straps

Jul 06, 2024  on Shopify

Langwill is an excellent translation app for Shopify! It seamlessly integrates with my store, making it easy to provide a multilingual shopping experience for my customers. The translations are accurate, and the setup is straightforward. It's a must-have tool for any Shopify store looking to reach a global audience. Highly recommended!

Abyssian

Jul 04, 2024  on Shopify

levandshop

Jul 02, 2024  on Shopify

Freemax - The Body Solution

Jun 25, 2024  on Shopify

Those staff is very helpful and reply fast. Really appreciate!

Pastificio Chelucci

Jun 11, 2024  on Shopify

Excellent level of care with Nova

Roody EU

May 29, 2024  on Shopify

Great customer service!

Lotisand

Apr 24, 2024  on Shopify

Application that translates the whole site perfectly, their customer support helps you translate third-party applications that modify the site code, I recommend the application.

Bookiepad

Apr 16, 2024  on Shopify

Great app and has all functionlaties that we need and asked for. All question could be answered in a short time. Works smoth and perfect, thank you! Can definitely recommend it!

PriorPet

Apr 11, 2024  on Shopify

Great Product! Great Customer Service!

PetlePaw

Apr 09, 2024  on Shopify

Assistenza veloce e competente. la consiglio

SENDO CONCEPT

Apr 02, 2024  on Shopify

Maxi Hawaiian Jewelry マキシ ハワイアンジュエリー ハワイ本店

Mar 29, 2024  on Shopify

Quick response and they solved my problem only a few hours. The most reliable and helpful app I ever experienced.

House of Anime

Mar 29, 2024  on Shopify

best customer service

EL-PET

Mar 28, 2024  on Shopify

WONDERFUL, COURTEOUS STAFF WITH RESPECT TO THE CUSTOMER AND AN APPETITE TO SERVE YOU

B-Kuh

Mar 21, 2024  on Shopify

Great Product, Great Service

CinKenToys

Mar 19, 2024  on Shopify

I am truly impressed with the quality of translation and the service provided. The response time was swift, and the communication was clear throughout. Despite encountering some compatibility issues between the template and the app, the team's prompt replies and patient efforts over the course of a few days successfully resolved my problem. This experience has instilled in me a strong inclination and confidence to continue using this app indefinitely! Once again, thank you for your assistance.

hypergogo.eu

Jan 31, 2024  on Shopify

I found that there was a problem with some of the translated content, so I contacted their technical team to resolve it. At first they said they would reply to me within 12-24 hours. Then no reply was received. I contacted them again and they still said they would reply within 12-24 hours. Again no reply. When I contacted them today, they still kept me waiting. And they told me that their technical team has been looking for a solution for the past half month, but they haven't found it yet! ! No solution for half a month! ! ! ! A bit ridiculous! !

Momo Cotton

Jan 09, 2024  on Shopify

I am editing my review: this week I started to face some problems, 1st I could not upload pictures, it took them 2 days to find a work around, which is ok, but the upload through the app still does not work. Later the same week, all my manual translation just disappeared!!! We are running a business in several markets and just like that the translations disappear! Can you imagine the impact that this has on an e-comm company?! The amount of work that this represents is huge and now we are worried that this will happen again. This isn't a reliable service and we cannot operate a business in such an unstable app. Old version: Works most of the times quite well. Sometimes there are some glitches and the support is not always soling the problem, but overall I would say for a free plan it does a lot and it is the best option that I found to translate my website in several markets. The function to translate pictures and images is awsome!

Vesteka

Dec 17, 2023  on Shopify

This really looks to be the best translation app on the market - especially considering the price. The multi - currency converter is a great touch also, normally you'd have to pay for another multi - currency converter app, but the fact they've included it with the translator makes this so much more convenient. Great customer service that are on hand to help very quickly. They say 12 - 24hr responses but so far they've always responded immediately and resolved the issue quickly and efficiently.

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