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Customer reviews: Local delivery + Pickup ‑ SE

Develop by Scrollengine

Reviews (96)

Overall rating
5

What Merchants Think

The "Local Delivery,Pickup Date Slo" app is highly praised by merchants for significantly improving their delivery and pickup operations. Merchants appreciate the app's reliability, flexibility, and the exceptional customer service provided by the support team. The app provides versatile functionality, making it a preferred choice for businesses with complex delivery needs.

Key Strengths

  • Exceptional customer support, noted for being rapid, personalized, and highly effective
  • Ability to handle various delivery and pickup configurations, including multiple locations and scheduling options
  • Easy setup and user-friendly interface
  • Highly customizable to meet specific business requirements
  • Affordable and offers great value for money

Common Concerns

  • While rare, some merchants encountered missing features that required them to find alternative solutions
  • Initial setup can be challenging but is quickly resolved with support assistance

Final Thoughts

The "Local Delivery,Pickup Date Slo" app is well-received for its ability to streamline delivery and pickup operations effectively. With outstanding customer support and a highly configurable platform, the app is a valuable tool for merchants looking to optimize their delivery processes. Overall, it is recommended for businesses with comprehensive local delivery needs.

Pafe Plants

Sep 04, 2024  on Shopify

Kumar took personalized care for our brands and ensured we had everything we need. Their app is highly customizable so you will be sure to receive all the features you need if you use this app. We originally need to show custom message for each local delivery zone that we have, we tried almost all the local delivery apps around and no one could do it except for ScrollEngine! They are unlike developers in their field they are very well skilled, organized, clean and make features that actually looks works and feels professional despite their resemblance to other similar yet less comprehensive teams. Other than that they are very reasonably priced while delivering exceptional value, for our highly customizable features it only took us $300 to implement and it took them 3 days, and since I am busy I relied alot on Kumar to show me how to do many things over video call and he was always very responsive, it was well worth the money and subscription! I hope everyone can give them a try at the very least Thank you Scroll Engine!

Frankie B's Pimento Cheese

Aug 30, 2024  on Shopify

Awesome support! They even gave me the opportunity to work out issues online. The app works great and would highly recommend for local delivery options and store pickup!

Pastelería Butterfly

Aug 14, 2024  on Shopify

Soy nuevo es shopify y estoy aprendiendo a crear la web para mi tienda, después de probar muchas app para recoger pedidos en mi tienda, con la peculiaridad de que se necesita tres días para prepararlos y necesito que bloqueos de días, así como la elección por parte del cliente del día de recogida y horario, es la mejor que he encontrado, bien de precio, varios idiomas y sobre todo rápida y eficaz atención al cliente. La recomiendo 100%

MicrogreensLA

Aug 05, 2024  on Shopify

Abhinek, The owner of the company came on a Google Meet to explain my needs and informed me, I didn't need his product. Who does this in this world today. This company has integrity and knows what their product does and doen't do. I wish I could use them, because I know their customer service is the BEST !! If you need this tool. Get the best Customer Service !!

bare market

Jul 28, 2024  on Shopify

Only 1 month in, and so far the App has been the perfect solution to our shop's very complex business model. We've had to use a lot of customer support to ensure it works for us, and Abhishek has been more than helpful and kind. I've tried multiple other Local Pick Up / Delivery Apps and none have come close to working, and at a fair price, and with our older Theme on Shopify.

Frutteto

Jul 05, 2024  on Shopify

This app is great, we highly recommend it. We LOVE the customer support: they helped us immediately and answered all our questions... multiple times. You will not be disappointed!

Animeal

Jun 30, 2024  on Shopify

We've been using the Local Delivery app for the last two months, and it has been a game-changer for our operations. This app has significantly reduced the number of calls our sales team receives about delivery updates, allowing them to focus more on core sales activities. It has also made the dispatch process smoother and more efficient, which is crucial for timely deliveries. We highly recommend it to any business looking to streamline their delivery and pickup operations.

DreamyDelightsBySidra

Apr 30, 2024  on Shopify

This App is very clear and swift with reagards to its functionalities. Even then if you face any problem setting it up or need any support the team is always available for you within 5 mins. I have had very good experience with the team and I highly recommend this App. As a website developer I am sorted for all the pickup and delivery scheduling functionalities for my clients. Thank you.

iwantrealfoods

Apr 24, 2024  on Shopify

Excellent customer service - Nawneet at Team ScrollEngine was exceptionally understanding and patient. My request was handled quickly and accurately. Absolutely recommend this app!

My Store

Apr 22, 2024  on Shopify

One of the best customer support experiences I've received. Abhishek is someone who helped me with all my issues and answered all my questions. It's money well spent and the platform is well designed!

Trinacia Designs

Apr 19, 2024  on Shopify

100% satisfied and happy. This app has tons to offer compared to competitors and very affordable. - Very helpful & responsive dev team - they quickly got me set up according to my needs. Easy, fast, great service & reliable. What more do you need?

State 48 Bakehouse, LLC

Apr 11, 2024  on Shopify

So helpful. I was floundering setting this up. But from what I was able to use I really liked the set up of the widgets and the dashboard. I scheduled an appointment for assistance and it was all taken care of for me. So much less stressful lol. The driver app is great. Being able to have it automatically route, have zipcode delivery and photo proof is amazing.

Matok

Apr 11, 2024  on Shopify

I just installed the app five minutes ago and I already like it. Had some difficulties setting things up support was available at 10:30 PM and jumped on a call right away to assist me with the setup up so far it looks the app is exactly what I need and I highly recommended.

Jolley's Corner

Mar 15, 2024  on Shopify

Response time was amazing for troubleshooting this app. They made app compatible with our website. This is the first app that has helped with the needs of our website. I would recommend it highly.

Hilo Design Center

Mar 13, 2024  on Shopify

Support has been helpful. They are letting us get all set up and test out their app before us having to pay for it as we have not launched our store to the public yet.

Sick Pick Liquidators

Mar 11, 2024  on Shopify

Outstanding support! Every time I ask a question, it is understood quickly and they are very quick to identify the problem and offer the right solution. I would highly recommend using the app if you have the need!

VSaral

Feb 28, 2024  on Shopify

Amazing Support by the Team ScrollEngine. Happy with it. The app solves all our delivery & pickup issues. Specially Multiple Locations Pickup & Schedule options. Keep up, Abhishek, Ishan & Sharma. Great Work.

TASTY TIKKA

Feb 22, 2024  on Shopify

Most appealing app in terms of easy2shop customer experience! In addition to that an extremly helpful service!

Blue Hound Brew

Jan 26, 2024  on Shopify

SO AMAZING, they literally hopped on a call with me right away and helped get me set up. I can't recommend them enough!

JULCOR FLOWERSHOP

Jan 15, 2024  on Shopify

I'm truly amazed by the fantastic support I received, way better than I expected. A 5-star rating isn't enough to show how thankful I am to the team. They went above and beyond, practically spoon-feeding me with assistance. Even when the support team didn't know if I'd go for the free or paid plan, they treated me like a VIP. Big thanks to you, Sharma from Scrollengine, your dedication and hard work to understand what I needed were truly impressive. It took us more than 5 hours to assist me, and that is superb! I highly recommend this app for local delivery businesses like mine. Cheers to the great support!

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