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Customer reviews: Local Delivery + Pickup ‑ SE

Develop by Scrollengine

Reviews (116)

Overall rating
5

What Merchants Think

The "Local Delivery,Pickup Date Slo" app is highly praised by merchants for significantly improving their delivery and pickup operations. Merchants appreciate the app's reliability, flexibility, and the exceptional customer service provided by the support team. The app provides versatile functionality, making it a preferred choice for businesses with complex delivery needs.

Key Strengths

  • Exceptional customer support, noted for being rapid, personalized, and highly effective
  • Ability to handle various delivery and pickup configurations, including multiple locations and scheduling options
  • Easy setup and user-friendly interface
  • Highly customizable to meet specific business requirements
  • Affordable and offers great value for money

Common Concerns

  • While rare, some merchants encountered missing features that required them to find alternative solutions
  • Initial setup can be challenging but is quickly resolved with support assistance

Final Thoughts

The "Local Delivery,Pickup Date Slo" app is well-received for its ability to streamline delivery and pickup operations effectively. With outstanding customer support and a highly configurable platform, the app is a valuable tool for merchants looking to optimize their delivery processes. Overall, it is recommended for businesses with comprehensive local delivery needs.

TheJar.Company

Feb 13, 2025  on Shopify

We’ve been using Local Delivery, Pickup Date Slot for a while now, and it has significantly improved our order scheduling process. The app is intuitive, easy to set up, and allows us to select the customer preferred delivery and pickup dates seamlessly. Plus, the support team is responsive and helpful whenever we need assistance. Highly recommended for any Shopify store looking to streamline local deliveries and pickups!

Brown Bag Coffee Roasters

Feb 03, 2025  on Shopify

When my local delivery services I was using decided to jump my fees by 2 X I had to look into a solution. I was able to find 3 contract drivers very easily, who had experience working in other 3rd party apps. I looked a few of the other routing softwares and decided to chat with scrollengine. Right away they were hands on and helping to configure. We have a bit of a complex setup, and they were able to jump on Google Meet discussions to get our full requirements, and set to task. From wholesale local deliveries to subscription customers all the items were discussed. I would recommend this team for anyone in need of a local delivery and routing solution. They are very good and very open to suggestions and updates.

Little Triffids Flowers

Jan 30, 2025  on Shopify

Amazing customer support. So helpful with little tweaks that I needed to customise the app for my particular needs. Very powerful app.

The Eastwood Refillery

Jan 16, 2025  on Shopify

My zip codes weren't working. The team helped me get it resolved and now it's working as it should. GREAT support!

ALIÑOS INESITA

Dec 22, 2024  on Shopify

La respuesta en mi requerimiento no tardó más de 2 minutos en ser respondida y otros 5 en ser solucionada, muy buena atención al cliente. Delicias Inesita

HomeRun

Dec 01, 2024  on Shopify

We have had an overall great experience with Local Delivery, especially in their team's help around some custom use cases that they deployed for us. They have reliable systems in place for order tracking and is a must for anyone selling on shopify. Looking forward to future collaboration and new releases from the team!

Watson Farms, LLC

Nov 13, 2024  on Shopify

So far my experience with the customer service team has been awesome. Even as a currently free user, we have received quick and helpful support in helping customize the application to our needs. Thank you! We love small, passionate teams!

The Bundt Shoppe

Nov 04, 2024  on Shopify

Wow, this app is absolutely incredible! I’ve been searching for a solution for my e-commerce business, which also has three retail locations, and needed an app that could handle pickup, delivery, and shipping all in one. This app is perfect and was so easy to set up! I can’t believe it’s free.

Decathlon Ghana

Oct 24, 2024  on Shopify

Decathlon Ghana implemented this app on our website to help customers select their delivery locations and receive accurate location-based charges. Its performance has been consistently reliable, fulfilling its intended purpose seamlessly. The support team has also been prompt and helpful, ensuring a smooth setup and troubleshooting experience. Highly recommended for businesses aiming to enhance location-based delivery features."

C Johnson & Son LTD.

Oct 02, 2024  on Shopify

Great app, easy to use and WOW excellent customer service. Unfortunately they did not provide one key element I am looking for so I had to go elsewhere but I wanted to leave a review first. Customer service team will go above and beyond for you. Brilliant.

Soltree Wholefoods

Oct 02, 2024  on Shopify

Online support was super efficient - a number of questions were discussed and resolved on the spot. Lots of features were easily demonstrated. Looking forward to using this for instore pickup and local delivery options. Thanks heaps.

Plume Indraj

Sep 23, 2024  on Shopify

Not only is the app wonderful, but the customer support team matches! I had with my site that were unrelated to their app - these additional services were greatly appreciated and ... Mostrar más

FUSFIT

Sep 22, 2024  on Shopify

I had an outstanding experience with the customer service provided by this team. From the very beginning, they were attentive and responsive to my needs. The application itself is incredibly versatile and has the potential to truly elevate my project. What impressed me the most was the development team's willingness to adapt and tailor the application to fit my specific requirements. Their expertise and commitment to excellence were evident throughout the process. I genuinely appreciate the level of support and guidance I received, making this not just a transaction, but a partnership. Overall, I can confidently say that the service was truly excellent, and I look forward to working with them again in the future!

Pafe Plants

Sep 04, 2024  on Shopify

Kumar took personalized care for our brands and ensured we had everything we need. Their app is highly customizable so you will be sure to receive all the features you need if you use this app. We originally need to show custom message for each local delivery zone that we have, we tried almost all the local delivery apps around and no one could do it except for ScrollEngine! They are unlike developers in their field they are very well skilled, organized, clean and make features that actually looks works and feels professional despite their resemblance to other similar yet less comprehensive teams. Other than that they are very reasonably priced while delivering exceptional value, for our highly customizable features it only took us $300 to implement and it took them 3 days, and since I am busy I relied alot on Kumar to show me how to do many things over video call and he was always very responsive, it was well worth the money and subscription! I hope everyone can give them a try at the very least Thank you Scroll Engine!

Frankie B's Pimento Cheese

Aug 30, 2024  on Shopify

Awesome support! They even gave me the opportunity to work out issues online. The app works great and would highly recommend for local delivery options and store pickup!

Pastelería Butterfly

Aug 14, 2024  on Shopify

Soy nuevo es shopify y estoy aprendiendo a crear la web para mi tienda, después de probar muchas app para recoger pedidos en mi tienda, con la peculiaridad de que se necesita tres días para prepararlos y necesito que bloqueos de días, así como la elección por parte del cliente del día de recogida y horario, es la mejor que he encontrado, bien de precio, varios idiomas y sobre todo rápida y eficaz atención al cliente. La recomiendo 100%

MicrogreensLA

Aug 05, 2024  on Shopify

Abhinek, The owner of the company came on a Google Meet to explain my needs and informed me, I didn't need his product. Who does this in this world today. This company has integrity and knows what their product does and doen't do. I wish I could use them, because I know their customer service is the BEST !! If you need this tool. Get the best Customer Service !!

bare market

Jul 28, 2024  on Shopify

Only 1 month in, and so far the App has been the perfect solution to our shop's very complex business model. We've had to use a lot of customer support to ensure it works for us, and Abhishek has been more than helpful and kind. I've tried multiple other Local Pick Up / Delivery Apps and none have come close to working, and at a fair price, and with our older Theme on Shopify.

Frutteto

Jul 05, 2024  on Shopify

This app is great, we highly recommend it. We LOVE the customer support: they helped us immediately and answered all our questions... multiple times. You will not be disappointed!

Animeal

Jun 30, 2024  on Shopify

We've been using the Local Delivery app for the last two months, and it has been a game-changer for our operations. This app has significantly reduced the number of calls our sales team receives about delivery updates, allowing them to focus more on core sales activities. It has also made the dispatch process smoother and more efficient, which is crucial for timely deliveries. We highly recommend it to any business looking to streamline their delivery and pickup operations.

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