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Customer reviews: Local Delivery

Develop by Locate2u

Reviews (31)

Overall rating
4.4

What Merchants Think

The feedback from merchants on the "Local Delivery" app is generally positive, highlighting the app’s effectiveness in simplifying the checkout process and its flexibility in adapting to business needs. Merchants appreciate the team’s helpfulness and dedication, but there are some concerns about inconsistent support experiences.

Key Strengths

  • Facilitates easy and efficient checkout process for customers.
  • Excellent customer service noted by many users, particularly from team members like Peter, Adam, and Andrew.
  • Ability to customize and automate tasks to enhance business efficiency.
  • Responsive and informative support team.
  • Fills a critical gap for delivery management on Shopify.

Common Concerns

  • Some merchants experienced inadequate support with long response times.
  • Issues with the functionality of new app updates.

Final Thoughts

The "Local Delivery" app is largely regarded as a reliable and essential tool for businesses needing to manage delivery operations efficiently. It is praised for its ease of use and outstanding support team but does have isolated issues with support responsiveness and technical difficulties in updated versions. Overall, it remains a highly recommended app for those looking to streamline their delivery processes.

earlybird

Jul 07, 2024  on Shopify

We've been using the app since about five years. As we had some trouble with the old version, they recommended us to update to a new version. So far so good. Since the update a few things are not working. The support is really incompetent to help. We have been in contact now for two months. You wait at least two days for an answer, sometimes you don't hear anything for weeks. So far we have not been helped in any way. The support used to be really great. Now it's a disaster.

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