support is not replying i paid for a membership and it says not activated so i can't see sessions and support never replies GUYS DO NOT INSTALL THIS APP , they will mess up your shop and enter your data, and you will have thousands of bots from china in your store

support is not replying i paid for a membership and it says not activated so i can't see sessions and support never replies

Heat maps doesn't work, elements don't show up. Wrote for support 2 weeks ago, no response after trying to get in contact again.

The Live Session app is one of the best tools for understanding customer activity, offering a user-friendly interface and intuitive navigation. Setting it up was quick, and features like session replays and heatmaps made analyzing user behavior seamless. It provides clear, actionable insights, helping to identify pain points and optimize experiences efficiently.

We've been using it literally for about 7-8 hours, if not less. It's the best-made software we've encountered—we've tried at least 3-4 others. For now, we don't need the higher-tier subscriptions, but even the free version plus the trial they offer provides absolutely everything you need. We're extremely impressed; it's the best software on the Shopify App Store. Highly recommended!

I am very pleased with the app. It enables me to see the customer interactions and see the potential resistance points. The UI is very clean and intuitive, it has everything I need. Recommended!

So glad that we found LiveSession Replays. Finally we are able to clearly identify any inconsistencies on product pages that are stopping conversions from happening. This isn't just an App it is a full set of tools that enable us to increase value to our customers. So much more to discover yet. Thanks LiveSession.

It's relatively easy to use, not very complicated. And this app also has many functions, which help us make diverse analyses.

Esta App es simplemente Increíble, te ayuda aver en tiempo real que hacen los clientes en tu Tienda, la Recomiendo con urgencia

LiveSession is an amazing app that works perfectly, provides lots of insights, and has friendly support that's always there to help.