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Customer reviews: Lightning Inventory

Reviews (12)

Overall rating
4.3

What Merchants Think

Merchants generally find "Lightning Inventory" to be a transformative and highly functional app that simplifies inventory management. The overall feedback highlights the app’s impressive user interface and robust features that streamline operations. Exceptional customer support and continuous improvements further elevate the app’s reputation among users.

Key Strengths

  • Exceptional customer support team
  • Streamlined inventory management and operations
  • User-friendly interface
  • Efficient barcode scanning functionality across devices
  • Ability to perform bulk inventory transfers
  • Quick responsiveness and regular feature updates
  • Reduction in errors and stock discrepancies

Common Concerns

  • Occasional app crashes when scanning, although the issue seems related to external dependencies
  • Lack of a feature to move all inventory between locations with a single click
  • Past communication issues due to technical problems, which were later resolved

Final Thoughts

"Lightning Inventory" is highly recommended for its efficacy in transforming inventory processes, backed by a committed team that continuously enhances the app's capabilities. While a few merchants have encountered issues, the development team actively addresses concerns, proving their dedication to providing a high-quality solution for inventory management.

She la la

Feb 26, 2025  on Shopify

this app is great. what would be greaterer would be finding out that there is a 100 line item limit to csv population of transfers another way than by happenstance troubleshooting an inventory issue. where's the documentation!?!?!?!?!

GroceryGo

Dec 29, 2024  on Shopify

Great app - Exactly what i was looking for. Their customer support team is wonderful & very helpful

Rupert and Buckley

Nov 10, 2024  on Shopify

Generally this app is amazing and helps us manage inventory in and out exactly how we need it to; total game-changer in speed and accuracy of operation. The one thing that lets it down is that when scanning items, sometimes the app will just close itself down and you lose everything you've done so far. The way around it is to save a draft periodically, but there's no pattern to the crash; sometimes you can scan 50 items fine, others just 1 or 2. Whether that's because we're scanning using the app on our phones I don't know, but it should either work or not, none of this will it fail/won't it trepidation! Update 11th Nov: Lightning are even more amazing than first thought. Since leaving the first review they have worked to implement a feature that recovers unsaved transfers in the event of a crash (now identified as an error with the Shopify app, not Lightning). Amazing work so 5 stars definitely deserved.

Rupert and Buckley

Oct 29, 2024  on Shopify

Generally this app is amazing and helps us manage inventory in and out exactly how we need it to; total game-changer in speed and accuracy of operation. The one thing that lets it down is that when scanning items, sometimes the app will just close itself down and you lose everything you've done so far. The way around it is to save a draft periodically, but there's no pattern to the crash; sometimes you can scan 50 items fine, others just 1 or 2. Whether that's because we're scanning using the app on our phones I don't know, but it should either work or not, none of this will it fail/won't it trepidation!

Nettle + Silk

Sep 19, 2024  on Shopify

I wish this did the one simple thing I needed it to: move all of my inventory at one location to another with one click. But it doesn't. I still had to choose every item (over 200 of them) manually, add them to a list and then manually click through every one to bring its number to zero at the first location, having also adjusted the inventory numbers individually at the second location. For me, this is money totally wasted - I could have done that myself without the app.

Kojo Fit

Jun 08, 2024  on Shopify

Lifesaving app. We use it to keep track of our returns and the functionality is great. We are able to barcode scan from multiple mobile or ipads and keep the count in one file, ready for a list to transfer back to our main warehouse. The customer support is outstanding, regular improvements and very responsive.

Richard Photo Lab

Aug 17, 2023  on Shopify

Managing our store's extensive inventory was made incredibly simple with the Lightning Inventory app. With hundreds of SKUs across various locations, this app's user-friendly interface and robust features streamlined our process greatly. Tracking, updating, and organizing products feels like a breeze now, and the reduction in errors and stock discrepancies has been remarkable. The Lightning Inventory team's responsiveness to our questions further demonstrates their dedication. Highly recommended!

L'COUTURE

Jun 01, 2023  on Shopify

Super Service and Super Product. Doing Inventory transfers in Shopify is a nightmare as it does not have a native csv option to do bulk transfers. This app does just that. Makes life so much easier. Phil was a great help. In short Kudos to the team for creating wonderful piece of tech. Keep up the good work.

LacedUp

Aug 19, 2022  on Shopify

Extremely useful, and the dev team was very helpful and quick to respond and add new features! Great for inventory adjustments and transfers via barcodes

TWRAPS

May 09, 2022  on Shopify

Amazing app and team! I've been using Lighting Inventory for about a month now and we do all changes of inventory through it (adding stuff or removing stuff). I love the simple yet very functional interface and the dedicated team! Just stop looking for other inventory apps, this is the one!

Fluidlines

Mar 04, 2022  on Shopify

I have been using this app for sometime now. Recently we had a technical issue and after reaching out we had no reply, this lead me to leave a negative review. This negative review promoted Phil to reach out to me. Turns out they had a technical issue with their messaging system (we all have them from time to time). After listening to our issue the team set about to fix the error which was achieved within 24 hours. I am firstly grateful for the fix but more importantly for the professional manner in the way Phil handled this. I am therefore reviewing my review to 5 stars.

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