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Reviews (340)
Overall rating
4.7
What Merchants Think
The overall feedback for "Lexware Office (lexoffice)" is predominantly positive, with many users appreciating its integration capabilities and automation features. While most merchants commend its user-friendly design and effective functionality, some have noted issues regarding pricing transparency and initial setup challenges.
Key Strengths
- Excellent customer support, often praised for its efficiency and willingness to provide personalized help through tutorial videos.
- Smooth and quick synchronization, especially with platforms like Shopify, easing workflow automation.
- User-friendly interface that makes accounting and invoice management straightforward.
- Reliable functionality, with many users reporting seamless operations once properly set up.
Common Concerns
- Concerns over changing pricing models and lack of transparency regarding costs.
- Technical issues such as transmission errors and manual reconciliation needs for some users.
- Initial setup can be tricky, requiring some time to fully optimize the system's use.
Final Thoughts
Overall, "Lexware Office (lexoffice)" is well-received by merchants, primarily due to its strong support team and effective integration with other software. Despite some pricing and technical concerns, its benefits in automating accounting tasks and enhancing operational efficiency are widely acknowledged. It is especially suitable for those looking for robust customer support.