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Customer reviews: WEBI ‑ LeadForm Order Form COD

Develop by WebInnovate

Reviews (76)

Overall rating
4.9

What Merchants Think

Merchants using "WEBI ‑ Lead Form COD & Upsells" generally appreciate the app for its ease of use, effective support, and ability to boost sales. Many users find it particularly useful for markets where cash on delivery (COD) is popular, highlighting the app's success in improving order management and customer satisfaction.

Key Strengths

  • Excellent customer support with prompt responses and availability.
  • Intuitive and easy-to-use interface that requires minimal effort to integrate and customize.
  • Effective in increasing sales and conversion rates, especially in COD markets.
  • Reliable and simple setup with helpful features for order management and checkout customization.

Common Concerns

  • Support response times can occasionally be slow, leading to delays.
  • The need for more customization options to manage COD regions more effectively.
  • The perception of high pricing for some users.

Final Thoughts

Overall, "WEBI ‑ Lead Form COD & Upsells" is well-received by its users, especially for businesses dealing in cash on delivery. While some concerns remain regarding support speed and customization needs, the app is a valuable tool for improving sales performance and customer satisfaction in e-commerce.

Apexe Shop

Aug 27, 2025  on Shopify

Poor support. The orders of one of my stores failed to be synchronized in google sheets, I tried to get support and never been assisted. They only send me a video of installation implying that I did not set it up correctly, despite the fact that I have 18 stores with this app installed and the other 17 stores are working fine. Disappointed.

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