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Customer reviews: LDT: Gift Wrap, Gift Message

Develop by LDT Team

Reviews (73)

Overall rating
4.3

What Merchants Think

"LDT: Gift Wrap, Gift Message" is generally well-received by merchants, who find it easy to use and appreciate its customization capabilities. Many merchants report increased sales and enhanced customer experience after integrating the app into their stores. The prompt and friendly customer support is particularly praised, although there are some concerns about occasional technical issues and lack of support response.

Key Strengths

  • Extensive customization options both in functionality and design
  • Helpful and responsive customer service
  • Ease of use and seamless integration with store themes
  • Free plan offers robust features comparable to paid options
  • Unique feature of customizing gift wrap options by variant

Common Concerns

  • Instances of technical issues such as 500 errors
  • Occasional difficulties in reaching customer support
  • Some features may seem basic but effective for basic needs

Final Thoughts

Overall, "LDT: Gift Wrap, Gift Message" is a valuable tool for enhancing gift options in e-commerce stores. Its strong customization features, coupled with excellent customer support, make it a preferred choice for many merchants. While there are occasional technical hiccups, the app provides a generally positive user experience, especially with its flexible free plan.

White Peony Organics

May 02, 2025  on Shopify

So far, I'm not having very good luck. Support isn't very responsive. The navigation and use of the app is somewhat difficult. I initially had the free plan, then switched to a paid plan to be able to use a key feature and found out through my own troubleshooting that it's only available on the highest plan. I hope to have my issue resolved soon.

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