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Customer reviews: LDT: Gift Wrap, Gift Message

Develop by LDT Team

Reviews (81)

Overall rating
4.8

What Merchants Think

"LDT: Gift Wrap, Gift Message" is generally well-received by merchants, who find it easy to use and appreciate its customization capabilities. Many merchants report increased sales and enhanced customer experience after integrating the app into their stores. The prompt and friendly customer support is particularly praised, although there are some concerns about occasional technical issues and lack of support response.

Key Strengths

  • Extensive customization options both in functionality and design
  • Helpful and responsive customer service
  • Ease of use and seamless integration with store themes
  • Free plan offers robust features comparable to paid options
  • Unique feature of customizing gift wrap options by variant

Common Concerns

  • Instances of technical issues such as 500 errors
  • Occasional difficulties in reaching customer support
  • Some features may seem basic but effective for basic needs

Final Thoughts

Overall, "LDT: Gift Wrap, Gift Message" is a valuable tool for enhancing gift options in e-commerce stores. Its strong customization features, coupled with excellent customer support, make it a preferred choice for many merchants. While there are occasional technical hiccups, the app provides a generally positive user experience, especially with its flexible free plan.

Toybox Tales

Feb 11, 2025  on Shopify

Definately the best Gift Wrap/Card app avaiable. We have multiple gift options and the choice of both different wraps and different cards. The app handles this with ease and display gift messages clearly for staff to copy. Support is incredible. I needed assistance integrating into a custom cart app, Cade and the Dev team responded immediately and implemented an integration same day! Highly recommended developer and app!

Sunshine Thrift

Oct 29, 2024  on Shopify

App not currently functioning at all, getting 500 errors. Uninstalled app to reinstall and now I can't install. Have tried contacting support via email and 'live chat' and had 0 response. Is this app still active?

Dárková krabička

Sep 11, 2024  on Shopify

Absolutely brilliant application, I´m excited how it helped me to increase the value of the e-shop. Adding gift packaging to products can be optimized for each product separately, so it offers truly unlimited possibilities. The support responds immediately and helped with the setup. 5 stars out of 5.

Daniella Lehavi USA

May 19, 2024  on Shopify

It's a great app with many customization options and helpful customer support. We use a basic checkbox, which fits great with the store design and is easy to use for our customers.

Plntd

Apr 11, 2024  on Shopify

Best gift-wrap option out there. Can create super customizable widgets. The best thing about it is it's the only app that allows you to customize gift wrap options by VARIANT. The support team are also really helpful and fast! Try this!!

Daniella Lehavi

Mar 25, 2024  on Shopify

I recommend it. It's easy to use, simple, does the work, and looks good in our store. Thanks to Cade from customer service, who helped me adjust the gift options to my theme.

Art of Adornment

Mar 20, 2024  on Shopify

Excellent app, using the free version with Studio theme. Love being able to customize it so much - custom CSS makes all the difference when you really need to tweak style to match your colour scheme. All I actually needed was a link in the cart so customers could to select an unpriced gift receipt and add a message in a popup, and this works just fine for that. I'm not using the gift wrap option, but customization for that looks pretty good too. In fact all of the customization features in the free version are fantastic. Also, I had a question for support and they replied within a few hours, so quick & friendly service as well.

Shoepify

Jan 08, 2024  on Shopify

This is the single most important feature we added to our store about a month ago. We have seen an increase in how people now pick the gifting option. Went from barely noticeable to best seller. It is also easy to set up

Flowersong | Forever Roses & Preserved Roses in Full Flower

Dec 26, 2023  on Shopify

I am extremely satisfied with the service and features of this app! The customer service team responds promptly, and they resolve issues quickly, demonstrating a fantastic level of efficiency. Not only that, but their attitude is incredibly friendly and professional, making me feel valued as a user. The app provides a smooth and seamless experience with a clean and intuitive interface. The functionality is robust and practical. Overall, I highly recommend this app to anyone in need of similar services. Thanks to the team for their hard work, making the user experience so delightful!

LUCANA

Dec 15, 2023  on Shopify

Cade has been super helpful. I am not good at programming, but he was very patient and guided me through the process step by step. Thank you so much!

Go Gentle by Jencatco

Nov 21, 2023  on Shopify

After trying many different apps, I am so glad I found LDT! I am currently only using the free plan but unlike so many other apps, LDT's free plan is not restrictive and has all features that I need for this festive season.

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