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Customer reviews: LDT Online Courses

Develop by LDT Team

Reviews (176)

Overall rating
5

What Merchants Think

Overall, merchants have a positive perception of the "LDT Online Courses" app. Many express satisfaction with its ease of use, comprehensive features, and seamless integration with Shopify. It’s praised for its user-friendly interface, customization options, and time-saving capabilities. The customer support is generally considered efficient and responsive, contributing to high user satisfaction, although some users have encountered issues with support availability and technical challenges.

Key Strengths

  • Highly intuitive and user-friendly interface.
  • Seamless integration with Shopify.
  • Comprehensive features for creating and managing online courses.
  • Responsive and helpful customer support.
  • Customizable to fit branding needs.
  • Good value compared to other similar apps.
  • Efficient course setup and management.

Common Concerns

  • Inconsistent availability and responsiveness of customer support.
  • Occasional technical issues, such as content changes not saving.
  • Server downtimes affecting course availability.
  • Need for better integration of courses as standalone products.
  • Video streaming issues via the app’s platform.

Final Thoughts

"LDT Online Courses" is generally well-received by users for its extensive features and ease of use, especially as an app integrated with Shopify. While most users are satisfied with the app’s performance and support, some technical and support-related issues need addressing. Overall, it remains a strong option for merchants seeking to add online courses to their digital storefronts.

Falconaid

Dec 20, 2024  on Shopify

Unfortunately, the support is not available, changes to course content were reversed overnight and the videos sometimes don't stream at all. The server was also down from time to time, then unfortunately nothing worked at all. I've been waiting a long time for answers, and support is currently not available at all. What a pity. *** This app looked so promising. Big issues unfortunately: - support doesn't react or exist 8/10 times. - Videos on their server have big issues streaming - Server is sometimes down and therefore the whole course - Happened several times: I changed a lesson (content, another video link). Now it changed back to the old content? Please help very urgently! I am very disappointed. I think I have to find another app :( *** Update (Dec 2024): - You are exposing my private data in the screenshots in your answer? - Suppoert: I wrote 8 mails to [email protected] in the last four weeks. I got only 1 response (telling me that I am wrong) - Same again in this answer: Telling me that I am wrong. I switched ALL video links to a Vimeo integration. It worked properly. But it was all undone the next day and I had internal video links again. Please just don't tell me that I am wrong and don't contact me on all those issues that I have. I don't like to write this review but it was my last chance to get help on this app. - Recommended low resolution is the answer to videos that don't play at all? Even after a 5 minute wait? - Yes I am still on a free plan. Happy to upgrade once I need more courses and features. - I asked you for guaranteed uptime of your server. No answer. Send me a protocol at least to narrow down on the issues. There are issues and it won't help to say there aren't. - Happy to edit this review when you help me finally.

Falconaid

Dec 16, 2024  on Shopify

Unfortunately, the support is not available, changes to course content were reversed overnight and the videos sometimes don't stream at all. The server was also down from time to time, then unfortunately nothing worked at all. I've been waiting a long time for answers, and support is currently not available at all. What a pity. *** This app looked so promising. Big issues unfortunately: - support doesn't react or exist 8/10 times. - Videos on their server have big issues streaming - Server is sometimes down and therefore the whole course - Happened several times: I changed a lesson (content, another video link). Now it changed back to the old content? Please help very urgently! I am very disappointed. I think I have to find another app :(

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