What Merchants Think

Merchants generally appreciate the functionality that Launchpad provides, particularly its automation features for scheduling campaigns and sales events. However, there is significant dissatisfaction with the app being available exclusively to Shopify Plus users, which many find misleading and frustrating given that it could benefit a broader range of merchants.

Key Strengths

• Automation of sales and promotional events, including hero image and messaging updates.
• Easy setup of discounts per item, collection, or a combination of both.
• Automatic switching of themes and running scripts, saving time and effort.
• Real-time sales monitoring during events provides useful insights.

Common Concerns

• App is restricted to Shopify Plus users, causing accessibility issues for non-Plus merchants.
• Limited ability to run or schedule multiple promotions simultaneously.
• Lack of essential features like password protection for promotions.
• Misleading information on the app's availability and functionality.
• Usability issues such as non-functional buttons for some users.

Final Thoughts

Overall, Launchpad is highly valued for its automation capabilities and is regarded as an essential tool for managing sales and promotions by those who can access it. However, its limited availability to only Shopify Plus users has drawn criticism, as many feel its features should be available to a wider Shopify user base. Merchants are hopeful for increased accessibility and feature enhancements in the future.