LatinLock

Develop by Shopify

/ Month

3 Days Free Trial

Customizable Latin characters only shipping address Validator

Character validation

Buyer notification

Customizable symbols

About LatinLock

Launched Jun 24, 2024

Built by Shopify

Address

2425 Matheson Blvd East, Suite 800, Mississauga, ON, L4W4K5, CA

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Description

Prevent buyers from entering non-Latin/English characters in the shipping address fields at checkout

Some shipping carriers and international fulfillment centers reject orders if the shipping address contains non-Latin or non-English characters. This leads to order delays, cancellations, or refunds, costing your store revenue and customer trust. LatinLock automatically validates shipping addresses at checkout and blocks unsupported characters before the order is placed.

Addresses containing Invalid characters cannot proceed through checkout
Merchants can add any symbols or characters they wish to allow in the address
Instant validation at checkout – customers correct errors before payment
Merchants can customize error messages
Lightweight, simple setup – start protecting orders in minutes

Pros

Prevents shipping issues by ensuring addresses contain only Latin characters
Helps merchants avoid cancellation of orders due to invalid addresses
Minimizes the risk of items being returned by the carrier
Saves costs associated with returned shipments and canceled orders
Notifies buyers of invalid characters, making it easy to correct errors
Addresses with invalid characters cannot proceed through checkout, ensuring only valid addresses are processed
Merchants have the flexibility to add any symbols or characters they wish to allow

Cons

Limited to Latin characters, which may not be ideal for addresses in regions that use non-Latin scripts
Users might find it inconvenient if their native language includes non-Latin characters
Merchants need to customize the allowed characters, which could be an extra step in their order processing setup
Potential for users to encounter issues during checkout if the system flags acceptable characters incorrectly