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Customer reviews: LangShop AI Language Translate

Develop by Shopify

LangShop helps Shopify merchants expand globally by translating store content into multiple languages. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (449)

Overall rating
4.6

What Merchants Think

Merchants generally have a positive perception of "LangShop AI Language Translate," praising its affordability, user-friendly interface, and exceptional customer support. It is often described as an invaluable tool for Shopify users aiming to localize their stores and reach a global audience. Despite some concerns regarding the basic plan limitations, many users appreciate its comprehensive features and efficient support service.

Key Strengths

  • Affordable pricing compared to competitors
  • Excellent, responsive customer support team
  • User-friendly interface with intuitive navigation
  • Integration with DeepL for accurate translations
  • Customizable translation options
  • Effective for SEO optimization and international expansion

Common Concerns

  • Limitations and lack of customization in the basic plan
  • Issues with native translation quality affecting credibility
  • Complaints about the large size of the default language switcher on the basic plan
  • Reports of bugs requiring reliance on support to resolve

Final Thoughts

Overall, "LangShop AI Language Translate" is well-received by merchants who highlight its effectiveness in translating Shopify stores, the value it offers, and its exceptional support team. Although some users express dissatisfaction with certain limitations, especially in lower-tier plans, the app is frequently recommended for those looking to expand their business to international markets. With ongoing updates and improvements, it continues to be a preferred choice for many Shopify entrepreneurs.

SOU・SOU netshop

Dec 06, 2025  on Shopify

I have totally no idea why it has 4.6 points. To everyone who is considering this app, I will NEVER recomend you to use it because you will get nothing except regrets. 1. It does not update automatically. When a copy on a certain place is updated, you need to go to Lang shop to translate or click "translate" to let the new translatio show up. 2. If a new product is published, the system is automatically copy copies of similar products, giving wrong information to customers. 3. If you want to export the data in batches, you can only choose 50 at one time, or click ONE by ONE which totally doesnt make sense at all. You cannot even just export all the products of one vendor. The system simply exports all products for you, even if you have already filtered something out. (The only way to export specific products is to click them one by one) 4. The Free API translator will give simplified Chinese on Traditional Chinese page. I asked the CS why, she told me because it is free, I cannot hope for quality. I think it is a totally wrong language and not the right time to even talk about quality. Sorry. 5. Last but not the least the CS is as disappointing as the app itself. Whenever we asked questions what we got is they will reflect to the developing team and get back to us by email. I started using this app for a few months and received "0" email replies. 6. I will want to rate "0" if this option exists.

Myntra International

Nov 26, 2025  on Shopify

Very disappointed with the service. There is no support provided even for Unlimited plan subscribers. I have raised a critical bug more than 12 hours ago, yet to get any revert or even ETA on revert. If you are planning to spend $500/month then I would recommend NOT to choose LangShop

BINS AND BOXES

Nov 09, 2025  on Shopify

Very unhappy with this app right now for three reasons: 1) Many translations failed in the last 17 days (probably more but I do not see older tasks!!!) and I never noticed because the app does not let you know. User experience -1000. Our customer happines also -1000. 2) I have been using langshop for quite a while now and their auto-translate feature does not work with duplicates. Also something no one tells you. 3) Dynamic translations feature is slowing down the site quite a bit. And customers can see the "live" translation which makes your shop look like a dropshipping store.

Misciano

Nov 05, 2025  on Shopify

Not a good app at all !! Langshop create multiple redirections for each language. After 1 month of using , i have got more than 13000 redirects and more than 6500 404 pages because of Langshop. Langshop is not made for SEO ! Technically it works, but your site will have HUDGE problems in terms of SEO.

לובן מור

Oct 16, 2025  on Shopify

The app is very bad for translations. Many many mistakes and they always will tell you that they are not in charge. Same with their "Glossary" as a converting service. It doesn't work at all. I wasted a whole year to tell them to fix the bad translations and all they do is to change the text manually. They charge me extra with cumulative of hundreds dollars useless !!! They do not agree to make any refund for no service they gave me. Steer clear of this app, it’s pure danger!

Perga Glow

Sep 14, 2025  on Shopify

Your Muse Beauty

Aug 29, 2025  on Shopify

Honestly, I have no idea how this app received so many 5-star ratings. The number of bugs within Langshop is unbelievable. Their automated translation system is unreliable and cannot be trusted. Between the constant glitches and frequent app freezes, you'll end up spending more time troubleshooting than actually getting work done. You might as well use Google Translate or an old-fashioned dictionary to manually translate word by word, it would likely be easier and far more efficient. If I could give this app a rating lower than 1 star, I absolutely would. It might be the worst app currently available on Shopify. DO NOT attempt to use Langshop!

welzo

Jul 25, 2025  on Shopify

Absolutely Terrible Service — Don’t Waste Your Time or Money! This app has been a complete nightmare. We’ve been reporting a critical bug for over THREE MONTHS with ZERO resolution. Despite paying a premium price, the issue still persists and is wrecking our website, reputation, and sales. Support is utterly unresponsive and incompetent. If you value your business at all, DO NOT download or use this app. Save yourself the frustration, lost revenue, and headache. This company clearly does not care about their customers or delivering a working product. Avoid at all costs.

Productkeys-uk

May 18, 2025  on Shopify

Used to be Great — Now Ruined by Greedy Pricing Changes This app was easy to use and worked well — until they completely overhauled the pricing plans. The new plans are overpriced and offer less value. It’s frustrating to see a good app go down this path just to squeeze more money out of loyal users. We were planning to expand by adding another country, but the new pricing made it a no-go. We've already started switching to an alternative that's free and powered by AI. Disappointing move by the developers.

PERFEX Industries

Jan 19, 2025  on Shopify

Really not recommended. Maybe when you are on the advanced plan it's better, but instead of that, it's a big fail.This app is a joke for me. I don't recommend it. Poor traduction.

ROUTE 67

Nov 16, 2024  on Shopify

***STAY AWAY*** IF you pay $34 per month they will try to solve your issues. When I decided to go for the basic plan as I din't need to spent so much and by mistake i changed the language switcher to the default option i couldn't even make it smaller. I didn't ask for any other changes apart from the size of it. Obviously the one the provide with the basic plan is HUGE ON PURPOSE TO LOOK UGLY. Extremely frustrated and I am already searching to replace them. It's not even worthy the $10 they get at the moment.

KUADROS

Apr 24, 2024  on Shopify

I paid 680 USD for the yearly plan for 20 languages. While the interface is nice and well-though of, save a few elements that could be improved, the native translatation is a complete joke and hurt our sales, lowering the credibility of our store. Sure, they enable you to add "better"external translation machines, but why do that if I'm paying nearly 700 for a product? They probably get a cut for reselling, which makes the process even more disgraceful and suspect. When I'm paying for a translation app I'm paying for the translation itself, not an interface that allows you to connect other translation companies. And I'm not even that picky, I wanted a decent translation, not perfection, but this is too much. Many customers have written to us to point out the terrible mistakes the app makes. STAY AWAY from this app, I read other reviews which were probably fake. I'm terribly dissappointed, I wanted to like this app, but the horrible translations have hurt my business and now I'm looking for an alternative to repair the damage. If they only improved their native translation to be at least decent it would be acceptable. Dissapointing experience

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