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Customer reviews: langify ‑ translate your store

Reviews (1,489)

Overall rating
4.7

What Merchants Think

Merchants generally find "langify ‑ translate your store" to be a highly effective tool for translating their websites into multiple languages. While the app may have a learning curve, the overwhelmingly positive feedback about the customer support team's responsiveness and effectiveness is a notable highlight. This support is appreciated despite some technical shortcomings reported by users.

Key Strengths

  • Exceptional customer support, noted for responsiveness and problem-solving skills.
  • Effective at translating websites into multiple languages.
  • Auto-translation features in the newer app versions are highly regarded.
  • User-friendly interface, particularly praised by web developers.
  • Highly recommended by users for international ecommerce needs.

Common Concerns

  • Issues with incomplete translations and lack of integration with certain third-party apps like Judge.me and Pagefly.
  • Occasional reports of slow performance and technical challenges in development environments.
  • Lack of live chat support which some users find inconvenient, considering the app's price point.
  • Some complaints regarding billing issues post uninstallation.

Final Thoughts

"Langify ‑ translate your store" is a recommended tool for businesses looking to expand their global reach. The app shines with its exceptional customer service and a comprehensive set of features. While there are areas for improvement, particularly in third-party integrations and user support options, the app remains a valuable asset for multilingual ecommerce websites.

Fridja

Jan 22, 2025  on Shopify

Translating a complicated website is never easy, and I've gone down quite a few roads. However, I'm happy I've ended my journey here. My website is now in 5 languages. The support has been 10/10 (late night replies, helpful people). Thanks to Jack, Vera, Tony, Tobias, James and Michael (this probably proves how much support I've asked for!) Highly recommended A+

ZooQueen

Oct 15, 2024  on Shopify

Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly. It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work. The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.

PERS

Aug 27, 2024  on Shopify

The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.

Loyal Chains

Aug 26, 2024  on Shopify

Takes a while to do all the translations (of course) but an amazing app with amazing customer service.

Threeface

Aug 08, 2024  on Shopify

Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!

MIYA SHINMA

May 14, 2024  on Shopify

I got help from customer support to update the plugin version. The support team are super helpful and respond very quickly to help with any questions! I truly appreciate their assistance. Many thanks!!!

Petit-Bateau Azerbaijan

May 14, 2024  on Shopify

The app is very helpful, it has many features that you can use it on your online store. Also, they have excellent customer support team.

WOODSTOCK ZAMBON

Apr 23, 2024  on Shopify

They helped me to go to version 1 to v2 of Langify. V2 is super, auto translate is very nice. Also They help me super fast with every request I made, this app is a must have for all shopify Ecommerce. Grade S

Swivells

Apr 23, 2024  on Shopify

I've been using Langify for a year now. It has all the features I need for my international ecommerce. The customer service is very nice and effective. I highly recommend it!

Neofollics

Apr 11, 2024  on Shopify

Extremely slow, no integration with Pagefly and 'static section' is connected to 1 theme, so for development it's a nightmare. Support is friendly.

BidMamba

Mar 28, 2024  on Shopify

Great application that meets expectations. What is surprising is their hyper-mega-super great customer service, out of the ordinary. 100% recommendable

Northedgeeurope.com

Jan 24, 2024  on Shopify

The app is perfect with very intuitive controls. I am a web developer and I use this app whenever I need to translate a website. Plus the support works instantly and anytime!

VE Refinery

Dec 12, 2023  on Shopify

Pretty decent translations for my multi-language website at teh touch of a button. Also excellent and fast customer service - to date all of my queries have been solved in minutes. Great job Langify team!

Boutique Toi Et Moi

Dec 04, 2023  on Shopify

Creating and managing a website can be an overwhelming task, but the ability to connect with a human, even through chat, can make the process more manageable. Thanks to Michael, our website now seamlessly transitions between English and French. I am grateful for his prompt assistance and expertise.

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