What Merchants Think

The "Lalamove: Deliver Faster" app is generally well-received by merchants who appreciate its ability to streamline delivery bookings and save time. However, users note some areas that require improvement, particularly regarding integration and driver reliability during bookings.

Key Strengths

• Time-saving features, such as auto-filling customer details.
• Competitive rates and ease of booking deliveries.
• Instant customer support and informative assistance from the Lalamove team.

Common Concerns

• Issues with drivers requiring tips to accept bookings, potentially causing delays.
• Difficulty in tracking integration and sharing tracking links via other platforms like WhatsApp.
• Inconvenience in using app features, such as multi-stop bookings and automatic coupons.
• Challenging integration process with platforms like Shopify.

Final Thoughts

Overall, the "Lalamove: Deliver Faster" app is a beneficial tool for merchants seeking efficient delivery solutions. Despite some drawbacks related to driver reliability, integration complexities, and feature limitations, the app remains a popular choice due to its saving capabilities and competitive pricing.