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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (536)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

JustModern.

Oct 28, 2024  on Shopify

good support

Dulums

Oct 27, 2024  on Shopify

Infurtuation

Oct 27, 2024  on Shopify

Loving the ap, I had an issue where I couldn't download reviews from Amazon and withing 30 minutes Emily had the issue fixed, there was another issue I had where I didn't know why my reviews were downloading from Aliexpress, come to find out it was because I had country filters on, Emily help out with that as well. They have really fast and friendly customer service, I highly recommend them for your app reviews.

Glowberry

Oct 27, 2024  on Shopify

The best!

HelpfulHelpers

Oct 27, 2024  on Shopify

I need help with my reviews grid, and didnt know what to do and emily asked the right questions so she knew what she needed to do, and fixed the problem. thank you emily!

mbodeed

Oct 27, 2024  on Shopify

I have been loving using this app! Its so simple to use and great for my business. I have found the customer service is very helpful too!

SinlessSkin

Oct 25, 2024  on Shopify

Emily was the absolute best for sure.

Morii Boutique

Oct 25, 2024  on Shopify

处理很快

Stuhlkraft

Oct 24, 2024  on Shopify

The reviews look very good and it is easy to implement them. The support is absolutely great, always fast and helpful. I am very happy with my decision

Vuka Manje

Oct 24, 2024  on Shopify

Great Customer Service! Professional and Quick.

Tralexo

Oct 22, 2024  on Shopify

Alena was super helpful. Really appreciate her for resolving my issue. So happy and satisfied.

Tiny Triumphs

Oct 22, 2024  on Shopify

the support process is very efficient! Emily was helpful and was able to assist me quickly and sort out my issues I was having. thanks so much :)

Rivella

Oct 22, 2024  on Shopify

Best review App, customer support is amazing

Magnnus

Oct 19, 2024  on Shopify

Super helpful agents! Alena was fantastic - sorted my issues in 2 mins, after spending more than half an hour wandering around the app.

Zanora

Oct 18, 2024  on Shopify

Very nice support that will help immediately.

My Store

Oct 17, 2024  on Shopify

Customer Service is actually good. If you are stuck and need help with anything they will help. Saves time, worth getting this software

Woof

Oct 16, 2024  on Shopify

Good price, good service

BluMaan

Oct 15, 2024  on Shopify

Had a wonderful experience with Jesse from their support team. She was very quick to get back to me, friendly and solved my 2 issues at a once. Thanks Jesse for your hard work!

ALEEVEO

Oct 15, 2024  on Shopify

Alena walked me through importing from several different links, she made changes to the store in real-time that I requested, and made sure it was exactly what I wanted! Can't say enough good things about this app and more importantly, the service I received from Alena! Thank you!

My Store

Oct 15, 2024  on Shopify

Anthony, Emily İlgi ve alakaları için teşekkür ederim, kullanımı çok kolay aynı zamanda etkili bir app:)

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