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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,248)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Elumiverse

Oct 07, 2024  on Shopify

Awesome solution from beginning to end. Love the ease of use when importing and the display options are top notch. The support is also very quick, any questions I had was quickly answered through the in-app chat bubble.

Groomate

Oct 07, 2024  on Shopify

Great help !!

HappiHound

Oct 07, 2024  on Shopify

The customer service at LAI is excellent. I was assisted today by Emily who helped me with an issue with my product reviews. She was super fast in doing so, polite and right on to the detail. Could not recommend any higher A+++

Pura Clean

Oct 06, 2024  on Shopify

I've been using this app for over 6 months and it functions really well. Its easy to use and the customer support has exceeded my expectation. As a busy business owner I 100% recommend.

Cleanglow

Oct 06, 2024  on Shopify

Hi guys, My experience with LAI has been good so far. The support team is really responsive and are able to quickly fix the things in the background that Im unable to figure out on my own. Thanks to Alena and Parker for your quick responses and friendly can do attitude.

Lumezzi

Oct 06, 2024  on Shopify

Suporte otimo.

Dustblitz

Oct 06, 2024  on Shopify

Emily helped with my request to add reviews to my bundles without having to upgrade plan. So helpful and was done so quickly. Great customer service, no pushing to upgrade like alot of other apps would do. Thanks again Emily appreciate the help.

SilentHound

Oct 05, 2024  on Shopify

Great app to put all the reviews that you need, but the best part is their amazing customer service support, Doris help me today to fix a problem I was having and none else had idea how to do it. She fixed the problem in a couple of minutes.

Travel Easy

Oct 04, 2024  on Shopify

Great App. Amazing customer service. Highly recommend!

Casa Cerejo

Oct 03, 2024  on Shopify

Excelente aplicativo, me ajudou muito com a minha loja! a moça do suporte Doris me auxiliou com o atendimento todo em Português, resolvendo meus problemas de forma mais confortável e amigável! Irei recomendar este app para meus amigos!

ThinkPsych

Oct 03, 2024  on Shopify

Love this app! Really efficient for importing reviews from Amazon and the widgets are top-notch. I had an issue with my installation and Alena was able to take care of it immediately! Thank you for the awesome support!

BrightBrush

Oct 02, 2024  on Shopify

Great app, highly recommend! I had some issues loading my reviews, but after reaching out to live chat, Alena resolved everything in a timely manner. Big thanks to Alena for the fast and efficient help!

Meem Attire

Oct 01, 2024  on Shopify

This team is very supportive. They solved my problem in few minutes. GG

My Store

Sep 30, 2024  on Shopify

estou usando pela primeira vez mas o suporte nota 10

SoleRelief

Sep 30, 2024  on Shopify

Quick to respond and fix my issue straight away, very easy to deal with and pleasant

FlexHub

Sep 29, 2024  on Shopify

Very good at helping whenever you are stuck. VERY PROMPT AND FRIENDLY!

ToolNet

Sep 29, 2024  on Shopify

I've just started using this app, and I must say it's outstanding compared to other review apps. While the design aspect is subjective, I won’t dive too deep into that. However, it’s worth mentioning that you can easily customize colors and finer details without any coding. One major advantage this app has over many others is the ability to edit specific parts of a review. Most review apps allow you to remove inappropriate reviews entirely, but this app lets you delete only the inappropriate sections, which helps you manage customer privacy more effectively. The best part, though, is the customer support. Given the wide range of features, I often reach out through chat, and they always respond promptly and solve my issues thoroughly.

Exerem

Sep 28, 2024  on Shopify

Very helpful. THANK YOU for the help.

BONITTA

Sep 27, 2024  on Shopify

Great but the greatest customer service ever and its an understatement cause I've never had a customer service representative help in this much for my problems. Especially Alena she's a lifesaver she's basically the Customer service God I was stuck with a problem with my store for hours and she fixed it for me in what ? a minute. I definitely recommend LAI reviews app for your store not just for the app but for the support they provide you. Alena is Gem If ya'll don't promote her I'll hire her as my VA

Loja Cimas Brasil

Sep 26, 2024  on Shopify

Muito bom o Suporte, atende rápido e bastante prestativo, realmente merecem 05 estrelas

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