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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

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Reviews (442)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Kipnco

Nov 20, 2024  on Shopify

Emily was great and so much help

HydroPure

Nov 19, 2024  on Shopify

emily was amazing and helped me so much

LumaVita

Nov 18, 2024  on Shopify

i was having an issue with uploading reviews and jumped on with chat support. I was assisted instantly and found the support amazing and NOT A.I highly recommend

Validus Labs

Nov 18, 2024  on Shopify

Geek Pride

Nov 18, 2024  on Shopify

Aplicativo maravilhoso, e fácil de usar! As dúvidas que tive foram rapidamente solucionadas pelo suporte, especialmente a Doris, me ajudou muito e ajustou a seção reviews ao meu agrado. Com certeza considerarei o Plano Pago, pela eficiência do atendimento da Doris como apoiadora!

Isa leblanc

Nov 18, 2024  on Shopify

Muito bom aplicativo! Com a ajuda da Alena, tive um suporte excelente no momento de realizar algumas configurações importantes.

Happy Tails

Nov 18, 2024  on Shopify

MRCONNET

Nov 17, 2024  on Shopify

Atendimento ótimo, tive uma experiência ótima com um problema que tive, Doris meu deu todo apoio e atendimento.

Delafield

Nov 16, 2024  on Shopify

A Alena me deu total suporte, esclareceu minhas dúvidas, uma excelente profissional!!

FoldBuddy

Nov 16, 2024  on Shopify

super helfpul! Dorris was wonderful

NanoWarm

Nov 16, 2024  on Shopify

This is very useful for importing reviews from Amazon and other sources. It's also nice that you can make the template for a CVS file if you don't want to use the paid version. I was watching a video that was an outdated version to try and find a certain setting and the support team reached out and asked if I needed any help. Emily guided me through all the settings I was looking for and answered every question I had. Would 100% recommend this app.

Rest Heat

Nov 15, 2024  on Shopify

Doris is an amazing customer care rep. She's quick, kind and delivers a great customer experience.

Handfreedom store

Nov 14, 2024  on Shopify

I had doubts and I went on contact support and Hillary from LAI team i pressume wrote to me back in ten seconds was amazing to see how promt and fast she helped me with the issue

Baddies Drip Plug

Nov 13, 2024  on Shopify

Thanks to KIM she helped me solve my problem very quickly ! Thanks AGAIN

KDD Essence

Nov 13, 2024  on Shopify

I had a great experience with Parker who helped resolve my issue. Very professional, efficient, and provided clear solutions. Thank you for the excellent support!

Noellia

Nov 12, 2024  on Shopify

I recommend this app if you want to import reviews from amazon, aliexpress etc, you can also import reviews from excel file... Thnaks to Alena that really helped me during the process

Relaxd

Nov 12, 2024  on Shopify

Alena was wonderful - so fixed my problem in seconds and also coached me through the process she answered all questions and made it make sense to me. Huge thankyou Alena <3

SkinGlow

Nov 11, 2024  on Shopify

Emily was really helpful when I struggle with the app. Thanks for her help again!

happymaker

Nov 11, 2024  on Shopify

Der Service ist bei dieser App mega. Über den Chat ist wirklich immer jemand present und hilft. Das habe ich schon lange nicht mehr so erlebt. Vielen Dank an Doris.

BIOKOMA® - Dried Herbs

Nov 11, 2024  on Shopify

Good app, works good. Easy to setup. Very good customer service.

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