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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (442)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Snuggletot

Dec 03, 2024  on Shopify

This is a fantastic APP they have been super helpful and quick to respond - definately recommend! Alena has been most helpful!

ShopTop Brazil

Dec 03, 2024  on Shopify

foi sensacional, a kim que é uma das funcionarias da empresa, foi bem prestativa e me ajudou na ressolução do meu problema, que Jesus abençoe a todos mil gratidão.

Magazine Storm

Dec 03, 2024  on Shopify

Excelente suporte da Hillary. Um ótimo app

Valberrys

Dec 02, 2024  on Shopify

I had a few problems understanding how this Application worked, but nice Hillary was there, willing to help me at all costs... Amazing. I appreciated her professionalism and the way she helped me in French. Thank you Hillary.

Wowestuff

Dec 01, 2024  on Shopify

love the app. good support when needed, they respond quick. the customer support person was Alena

Afluri

Dec 01, 2024  on Shopify

I wouldn't hesitate in recommending this app to anyone looking for a review app for their store. Not only does it look great their customer service is impeccable. I had the pleasure of a very helpful assistant called Kim who was so polite and helpful. defiantly 5 stars deserved.

GetMarblux

Nov 30, 2024  on Shopify

Great support team! So happy I get to speak to an actual person and not a bot! Thanks Alena, you were super helpful :))

FlashOpen

Nov 28, 2024  on Shopify

Suporte mto bom. Foi rapido o atendimento e, a resolução da minha necessidade eficiente.

TecnologiaeEstiloHoje

Nov 27, 2024  on Shopify

Atendimento Excelente, em poucos minutos conseguiu me ajudar e resolver o problema, recomendo muito o aplicativo, além de ser bem útil para minha loja tem um ótimo atendimento

NeoFlex

Nov 27, 2024  on Shopify

Great help

CleanCo

Nov 27, 2024  on Shopify

Emily was a great help, very quick responses and fast to help resolve my issue.

Luvlyfeels

Nov 26, 2024  on Shopify

I had a question about the app and Alena from the support team was absolutely amazing! She responded super quickly, addressed my concern thoroughly, and was incredibly kind throughout the process.

WiggleWave

Nov 25, 2024  on Shopify

Alena helped me a lot with things that I was struggling with. She was so patient and happy to help. Thank you!!!

CarbonXpert

Nov 24, 2024  on Shopify

Not paid to say this! Best review app out there, have tried a few and LAI Reviews are best. I use them for all my stores. You can EDIT reviews and their support is genuinely very good, they respond within a few minutes and are useful.

skynthetics

Nov 24, 2024  on Shopify

Really helpful and fast response!

groundr

Nov 24, 2024  on Shopify

Awesome app easy to use for first time website builder and the help staff are amazing, especially Emily. They send you photos with arrows of where to click, etc to sort out your issue

Tinker Tots

Nov 24, 2024  on Shopify

Great customer support and quick to respond and help out. :)

YENNEVRA

Nov 23, 2024  on Shopify

I’ve been using LAI Reviews, and it’s an amazing app for displaying customer feedback on my store. The interface is intuitive, highly customizable, and looks great on the site. What makes this app stand out is the exceptional support team. A special thanks to Alena, who provided outstanding assistance! She was patient, attentive, and ensured that my specific requests were handled perfectly. I had an issue with integrating reviews into a specific section, and she and her team resolved it quickly and professionally. I highly recommend LAI Reviews to anyone looking to enhance their store’s credibility and user experience!

Elvira Selection

Nov 21, 2024  on Shopify

I had an exceptional experience with the support team for this app. Doris, Emily, and Anthony (the developer) went above and beyond to help me. I needed assistance with modifying the mobile layout of the app, and they handled my request with incredible professionalism and kindness. Each of them promptly answered my questions and made sure I felt supported throughout the process. I’ve used many apps, but this one stands out not just for its features but for the outstanding customer service behind it. Every time I create a new store, this app is always the first one I install because I genuinely believe it’s the best in its category. I highly recommend it to anyone looking for a reliable and user-friendly solution backed by an incredible support team!

AuraDrop

Nov 20, 2024  on Shopify

amazing and thx to Alena for her support

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