Lai Reviews App Review: Features, Pros & Cons for Shopify

Customer reviews: LAI Product Reviews App

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (454)

Overall rating

4.9

5

463
4

7
3

1
2
1

5

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
Ease of use and user-friendly interface, making it accessible for non-technical users.
Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
Customization options allowing merchants to edit reviews and manage them as needed.
Affordable pricing with no hidden fees.

Common Concerns

Some users noted occasional technical issues, such as problems with review import or display.
Room for improvements in UX design, as mentioned by a few users.
Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Carriahs

Feb 02, 2025 on Shopify

lindo esse pote de azeite um luxo

PicarlyRide

Jan 31, 2025 on Shopify

This application is best than others Product reviews app because i was tried others application.

Dossify

Jan 29, 2025 on Shopify

Great app, great support!

HappyOcto

Jan 22, 2025 on Shopify

Quick response, professional assistance, and always ready to help with any questions. Highly recommend!

HEBESO

Jan 22, 2025 on Shopify

Great app with excellent customer support! Thank you Esther!

smokepillow

Jan 22, 2025 on Shopify

Sehr nett

sanicanada

Jan 21, 2025 on Shopify

I try numerous app and listen Youtube reviews only to lose hope and be disappointed until I found by luck LAI after testing numerous apps and shop around for a good app services. LAI was easy to set up and no hidden fees and amazing customer support.Thank you

Cascadia 4x4

Jan 19, 2025 on Shopify

Best review app! We tried soooo many other integrations and all of them were missing something. LAI has everything; it's easy to use, works smoothly and has a clean design. And to top it off their customer support team is quick to resolve any issues in a friendly way. Would reccomend.

signature-living

Jan 19, 2025 on Shopify

They were amazing when I needed some help. No hesitation at all to fix what I was struggling with.

RK UTILIDADE

Jan 18, 2025 on Shopify

Atendimento top e problema resolvido

Kleev

Jan 18, 2025 on Shopify

This app is the best review app on shopify, I really loved it, I had some technical issues but Doris from their customer support team really helped me with that and it's all fine now and I am very much satisfied with their service.

All About Dogs

Jan 16, 2025 on Shopify

Amazing App with Exceptional Support! I absolutely love using the LAI Product Reviews app! It’s incredibly user-friendly and makes it so easy to download reviews from multiple sources. I was using Loox before, but this app is a total game changer, it’s way better in every way. A huge shoutout to Emily for her outstanding support, she went above and beyond to help me set up my second store. I can’t recommend this app enough! If you’re looking for a reliable and efficient reviews app, this is the one to get.

PlushTopper

Jan 15, 2025 on Shopify

Great customer support!!!

Enviable Beauty

Jan 15, 2025 on Shopify

The best review app on Shopify! Love it!!

Nomad Cup

Jan 12, 2025 on Shopify

Meilleur application d'avis et une grosse mention à Jesse de l'équipe du support. Big love <3

PureRevive

Jan 08, 2025 on Shopify

Very quick and helpful response from Emily, she not only fixed the issue I was having but gave me instructions on how to modify the changes should I wish to later on. Great support!

My Elegante Edge

Jan 08, 2025 on Shopify

GREAT APP! Amazing service answer your questions immediately and go above and beyond to help you with whatever u need help with! legit best reviews app by far and if there's something that's missing which there legit isn't they will go and find a solution and fix it ASAP.

Muscletherpy

Jan 07, 2025 on Shopify

Love the app. I was having an issue importing reviews from Amazon and within minutes Emily had the issue fixed! Super friendly and efficient customer service.

Gloves In A Bottle

Jan 06, 2025 on Shopify

Excellent support! Alena provided a quick response and guided me through a step-by-step solution to resolve my issue effortlessly. Truly impressed with the level of assistance!

FULMINE TECH

Dec 24, 2024 on Shopify

The technicians were very patient in answering my questions, and importing comments was also very convenient. I like this app very much!