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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,248)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

All About Dogs

Jan 16, 2025  on Shopify

Amazing App with Exceptional Support! I absolutely love using the LAI Product Reviews app! It’s incredibly user-friendly and makes it so easy to download reviews from multiple sources. I was using Loox before, but this app is a total game changer, it’s way better in every way. A huge shoutout to Emily for her outstanding support, she went above and beyond to help me set up my second store. I can’t recommend this app enough! If you’re looking for a reliable and efficient reviews app, this is the one to get.

PlushTopper

Jan 15, 2025  on Shopify

Great customer support!!!

Enviable Beauty

Jan 15, 2025  on Shopify

The best review app on Shopify! Love it!!

Nomad Cup

Jan 12, 2025  on Shopify

Meilleur application d'avis et une grosse mention à Jesse de l'équipe du support. Big love <3

PureRevive

Jan 08, 2025  on Shopify

Very quick and helpful response from Emily, she not only fixed the issue I was having but gave me instructions on how to modify the changes should I wish to later on. Great support!

My Elegante Edge

Jan 08, 2025  on Shopify

GREAT APP! Amazing service answer your questions immediately and go above and beyond to help you with whatever u need help with! legit best reviews app by far and if there's something that's missing which there legit isn't they will go and find a solution and fix it ASAP.

Muscletherpy

Jan 07, 2025  on Shopify

Love the app. I was having an issue importing reviews from Amazon and within minutes Emily had the issue fixed! Super friendly and efficient customer service.

Gloves In A Bottle

Jan 06, 2025  on Shopify

Excellent support! Alena provided a quick response and guided me through a step-by-step solution to resolve my issue effortlessly. Truly impressed with the level of assistance!

FULMINE TECH

Dec 24, 2024  on Shopify

The technicians were very patient in answering my questions, and importing comments was also very convenient. I like this app very much!

luxxania

Dec 22, 2024  on Shopify

Je suis absolument ravi de l'application LAI Product Reviews ! Elle est incroyablement intuitive. L'interface est simple à utiliser et la navigation est fluide. Mais ce qui rend vraiment l'expérience exceptionnelle, c'est le service client. Alena et Jillian ont été d'une aide incroyable, répondant rapidement à mes questions et m'apportant des solutions adaptées à mes besoins. Leur professionnalisme et leur efficacité ont vraiment fait la différence. Je recommande vivement cette application

Precious Snuggle

Dec 22, 2024  on Shopify

The customer service is not comparable to other review apps (would give more than 5* if I could!). The generosity from the customer service and the performance of the app is absolutely worth integrating and worth every penny that I am paying. The app cost to start with is affordable and to be honest with how good the app is, granting transparency and good design for your store, I can see it definitely improving trust throughout my store.

Happyhaves ♥️

Dec 19, 2024  on Shopify

Great support!

Minha loja

Dec 17, 2024  on Shopify

Aplicativo excelente! Suporte à sua disposição em tempo integral. Equipe bem treinada. Assertivos na resolução dos problemas. A conversa se da em seu idioma com tradução simultânea Recomendo com certeza!

TU SHOPPING 247

Dec 16, 2024  on Shopify

Excelente atención. Alena fue muy amable y resolvió todas mis dudas de forma rápida y sencilla. Muy conforme con el servicio

YARDLOCK CORPORATION CANADA

Dec 16, 2024  on Shopify

Alena was very quick with a reply and very quick to give me a solution to my problem. All good. I would give 6 *

Hanzo

Dec 15, 2024  on Shopify

alena did a good job

muselabel

Dec 13, 2024  on Shopify

Flex & Fit

Dec 12, 2024  on Shopify

Alena was amazing and helped very quickly. Amazing customer service. Definitely recommend this app.

PureRush

Dec 08, 2024  on Shopify

I'm very happy with this app. 1. the customer center in the app gives me a detailed and friendly explanation. 2. they first inform and explain things that can help someone who is using this app for the first time. 3. they try to do their best to get things done even though it's late at night. 4. if something is a bit complicated to set up, the tech team will help me set it up personally. 5. for things that are more beneficial to my business that I can get from this app, they give me tips and help me set it up. Translated with www.DeepL.com/Translator (free version)

Pretty Maison™

Dec 08, 2024  on Shopify

I had a great experience with customer support, the team at LAI is very helpful. Anne helped and resolved my issue.

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