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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (442)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

CraftMyPet

May 19, 2025  on Shopify

Emily did amazing with helping me out and this app is just amazing for reviews, it does the job and works great! Now we can give our loyal customers a special spot on our store! Thanks again Emily! Great app!

Advero

May 17, 2025  on Shopify

Great customer support, very helpful and a great app! Would recommend

Arabic Name Jewellery

May 15, 2025  on Shopify

Excellent App for Boosting Trust and Conversions! ⭐⭐⭐⭐⭐ LAI Product Review is an essential app for any Shopify store owner. It’s super easy to use, and importing reviews from AliExpress or CSV files is seamless. I love the customizable design — it blends perfectly with my store’s theme. The review widget looks clean and professional, and being able to display photo reviews has definitely helped build trust with my customers. Customer support is also fantastic — quick to respond and always helpful. I’ve noticed a real increase in engagement and conversion rates since adding LAI. Highly recommended for anyone looking to showcase real customer feedback!

Coconutz

May 14, 2025  on Shopify

J'avais un blocage très récalcitrant et après quelques jours j'ai décider de faire appel a l'aide dans l'application et je suis tomber sur KIM et en deux ou trois question c'était régler je suis super content merci KIM et en plus très professionnelle.

daicomanda.ro

May 14, 2025  on Shopify

Emily is the best!

HushPaws

May 13, 2025  on Shopify

Emily has been very helpful in resolving my queries like in minutes. Saved a lot of my time. Appreciate your support!!

Caffeine Camellia

May 12, 2025  on Shopify

I needed help and Emily promptly helped me. Quick, easy and efficient. Thank you for that!

Opilin

May 12, 2025  on Shopify

Jesse was very very quick with the service and honestly made the whole process easier than normal even though the whole system was down.

Domalana

May 12, 2025  on Shopify

LAI Reviews helped me out with my issue really quickly when it came to their customer support. I highly recommend them if you own a Shopify store. 10/10

Leveo

May 12, 2025  on Shopify

The team is always very friendly and helpful! Solving the issues right away, thank you so much! Today Alena resolved the issue in a couple of minutes, thank you so much :)

Beluxa.nl

May 12, 2025  on Shopify

Excellent Support and Smooth Experience I had a great experience with their support team. Kim was very helpful, quick to respond, and made sure everything was taken care of. The service exceeded my expectations and made the whole process much easier. Highly recommended!

Lukecollections

May 12, 2025  on Shopify

good.

Rotelier

May 12, 2025  on Shopify

I just wanted to translate some reviews. Then it stated that there currently is a problem with amazon which was kind of unexpected and annyoing after just paying 15$. BUT then came Emily from the support and not only guided me through the problem BUT also helped me with doin the task of transalting, importing, etc. 11/10 Customer service and shoutout to Emily for being so helpful.

Fashion Couture

May 08, 2025  on Shopify

I had issue placing reviews on my collection page. The team was quick to respond and it was resolved within a short time period. Thanks for the good works you do.

Erosa

May 07, 2025  on Shopify

Helpen enorm goed als er problemen zijn doen er alles aan om dit te verhelpen, erg fijn!

Welfect

May 06, 2025  on Shopify

Doris was quick and very helpful!

Lavendra™ Beauty Roller

Apr 27, 2025  on Shopify

Very helpful team, had an issue that was solved immediately by Jesse, app works perfectly on the store, definitely recommend to anyone looking for an app to help with reviews on their store.

TrueAussieStore

Apr 19, 2025  on Shopify

My problem was solved very very quickly.

COMAN

Apr 16, 2025  on Shopify

This plugin has made a big difference for my store. Setup was quick, the interface is intuitive, and it works flawlessly. Also, customer service is top-notch — they solved my issue within minutes!

Solterik

Apr 12, 2025  on Shopify

I Always love the customer support. Always fast replies and all the agents are very kind and ready to help. You can ask them literally any question and they will do it for you. Big thank you to Anthony, Hillary, Emily, and Jesse. Always giving me 10/10 customer support

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