Lai Reviews App Review: Features, Pros & Cons for Shopify

Customer reviews: LAI Product Amazon Reviews

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,248)

Overall rating

4.9

5

392
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4
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1

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What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
Ease of use and user-friendly interface, making it accessible for non-technical users.
Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
Customization options allowing merchants to edit reviews and manage them as needed.
Affordable pricing with no hidden fees.

Common Concerns

Some users noted occasional technical issues, such as problems with review import or display.
Room for improvements in UX design, as mentioned by a few users.
Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Wixlure

Apr 09, 2024 on Shopify

I love the app and the quick support

Lovenci

Apr 07, 2024 on Shopify

Amazing team and super responsive, very adaptable to your needs. Thank you!

Curves Couture

Apr 07, 2024 on Shopify

The app is great at enhancing the customer experience of our store. It has already helped in keeping customers engaged and informed on products

calislahealth

Apr 05, 2024 on Shopify

This was such a great experience! For the first time ever, when using a chat function, I was able to get everything I needed help with. Doris was so amazing and she walked me through importing my reviews from another app and another platform. Set it all up for me as well. Super helpful. Thank you!!!

B Pearl

Apr 04, 2024 on Shopify

Great experience so far! Had an issue with the carousel, but I chatted with Doris and she resolved my issue in minutes. Thanks!!

Zestiny

Apr 04, 2024 on Shopify

Molto contento, specialmente riguardo all'assistenza del customer service. Mi hanno guidato passo passo, molto disponibili.

nashra-a fashion

Apr 03, 2024 on Shopify

These People are very helpful if you nees them. Thanks guys.

HOTKOKO

Apr 02, 2024 on Shopify

This app I have been using for many years, probably around 5 to 6 years. It's extremely user-friendly, with a wide range of practical and useful features, many of which can be finely customized to perfectly match my stores, creating a harmonious experience. I must give it a five-star rating. Customer service provided by Anne and technical support from Emily are both exceptionally professional and enthusiastic. I have multiple stores using this app, and Emily took the initiative to provide me with a permanent discount code, showing genuine sincerity. This aspect makes me very happy.

Cocoon Nest™

Apr 02, 2024 on Shopify

I tried to set up Google Shopping product ratings through the LAI app, but I'm not very skilled in this area. So, I attempted to contact customer service. I couldn't even articulate my problem very well, but surprisingly, they all understood and promptly helped me resolve the issue. I have to say, this is a team that is both professional and quick-witted. Thumbs up, I give it a five-star rating. Highly recommended for use.

Miss Sculpt

Feb 03, 2024 on Shopify

Very helpful and friendly customer support. Parker was able to help me with my website and widget design. I don't know how to use custom code, so Parker helped me out quickly and saved me a ton of time. 10/10!

Toshane

Feb 02, 2024 on Shopify

I've been using " LAI Product Reviews ALi Review" for a while now, and it's been a game-changer. The app is user-friendly, efficient, and reliable, making every task easier. But what really sets it apart is the incredible customer service. Quick, friendly, and effective, the support team makes you feel valued and heard. They resolve issues swiftly, showing genuine care for user satisfaction. " LAI Product Reviews ALi Review" isn't just a tool,it's a support system that enhances your digital experience. Highly recommend it for its top-notch functionality and exemplary customer service!

Swingnduck

Jan 26, 2024 on Shopify

I recommend LAI in everyway. Great Features, Great customer support! 10/10 Review service, Try over all other!