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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (536)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Leveo

May 12, 2025  on Shopify

The team is always very friendly and helpful! Solving the issues right away, thank you so much! Today Alena resolved the issue in a couple of minutes, thank you so much :)

Beluxa.nl

May 12, 2025  on Shopify

Excellent Support and Smooth Experience I had a great experience with their support team. Kim was very helpful, quick to respond, and made sure everything was taken care of. The service exceeded my expectations and made the whole process much easier. Highly recommended!

Lukecollections

May 12, 2025  on Shopify

good.

Rotelier

May 12, 2025  on Shopify

I just wanted to translate some reviews. Then it stated that there currently is a problem with amazon which was kind of unexpected and annyoing after just paying 15$. BUT then came Emily from the support and not only guided me through the problem BUT also helped me with doin the task of transalting, importing, etc. 11/10 Customer service and shoutout to Emily for being so helpful.

Fashion Couture

May 08, 2025  on Shopify

I had issue placing reviews on my collection page. The team was quick to respond and it was resolved within a short time period. Thanks for the good works you do.

Erosa

May 07, 2025  on Shopify

Helpen enorm goed als er problemen zijn doen er alles aan om dit te verhelpen, erg fijn!

Welfect

May 06, 2025  on Shopify

Doris was quick and very helpful!

Lavendra™ Beauty Roller

Apr 27, 2025  on Shopify

Very helpful team, had an issue that was solved immediately by Jesse, app works perfectly on the store, definitely recommend to anyone looking for an app to help with reviews on their store.

TrueAussieStore

Apr 19, 2025  on Shopify

My problem was solved very very quickly.

COMAN

Apr 16, 2025  on Shopify

This plugin has made a big difference for my store. Setup was quick, the interface is intuitive, and it works flawlessly. Also, customer service is top-notch — they solved my issue within minutes!

Solterik

Apr 12, 2025  on Shopify

I Always love the customer support. Always fast replies and all the agents are very kind and ready to help. You can ask them literally any question and they will do it for you. Big thank you to Anthony, Hillary, Emily, and Jesse. Always giving me 10/10 customer support

Cascadia 4x4 Canada

Apr 02, 2025  on Shopify

Product works great and the support is outstanding! Highly recommend LAI

mEYEspa

Apr 02, 2025  on Shopify

I use to integrate Amazon product reviews to product pages. Easy and they helped customize a small navigation feature quickly on installation - a useful relative link from star rating to review grid. See sample here www.meyespa.com/products/lid-n-lash-plus-wipes-60

UGREEN US

Mar 28, 2025  on Shopify

非常棒 工作人员恢复及时,处理问题十分迅速又专业,还帮我们申请了折扣,总之就是太棒了!

Airblissofficial

Mar 27, 2025  on Shopify

been using this app for a while and so far the customer service is helpful

UGREEN EU

Mar 27, 2025  on Shopify

客户服务很好很耐心

クランド

Mar 25, 2025  on Shopify

欲しい機能は概ね揃っているので助かります。当初他のツールを使っていましたが、乗り換えも難なくできました。 shopify Flowとの連携もできるため、ログインユーザーのアドレスを自動入力にしたり、レビューを書いたユーザーへの特典付与などの施策を実施することもできました。 また、問題が発生した場合でもチャットで質問することで迅速に回答いただけて非常に助かります。

Nomaroo

Mar 23, 2025  on Shopify

Very good app, Kim from the client service was so reactive

Shopatrove

Mar 21, 2025  on Shopify

Highly Recommended to other Dropshipper. App Assistance gave to me instant Solution & reply.

Lilypelle

Mar 20, 2025  on Shopify

Emily Very good service attitude

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