Lai Reviews App Review: Features, Pros & Cons for Shopify

Customer reviews: LAI Product Amazon Reviews

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,248)

Overall rating

4.9

5

392
4

4
3
2
1

3

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
Ease of use and user-friendly interface, making it accessible for non-technical users.
Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
Customization options allowing merchants to edit reviews and manage them as needed.
Affordable pricing with no hidden fees.

Common Concerns

Some users noted occasional technical issues, such as problems with review import or display.
Room for improvements in UX design, as mentioned by a few users.
Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

CADDI

Jun 04, 2024 on Shopify

Thank you Alena from the LAI support team for assisting me with using the app. She was very kind & gave good instructions. My app is now working great!

Classy Cufflinks

Jun 03, 2024 on Shopify

Helped me get established on additional marktplaces - thank you

Flezin

Jun 02, 2024 on Shopify

BitWatch™ - Get $40 Off Today!

Jun 01, 2024 on Shopify

Very quick response time, and super helpful application. These guys are underrated!

keepmovement

May 29, 2024 on Shopify

Atendimento muito rápido e efetivo, nota 10

Amelia

May 29, 2024 on Shopify

Elena helped me at once with my problems. I recommend this app to anyone.

Fauteuil-à-Bascule.com

May 29, 2024 on Shopify

Je viens de commencer avec cette application et pour le moment je dois dire que je la trouve très bien!

ovlbrands

May 28, 2024 on Shopify

Nice and fast customer service. Understood my situation and responded appropriately.

Wilderness Poets

Apr 30, 2024 on Shopify

It's really great so far. Easy to use and the 2 people that helped me with my questions were very kind and explained things thoroughly.

Mamisekids

Apr 29, 2024 on Shopify

Suporte excelente! no primeiro chamado já resolveram meu problema!

Glitter Jewel DE

Apr 25, 2024 on Shopify

Thanks so much, very helpful and took care of issues in no time.

Hoop Mentality

Apr 25, 2024 on Shopify

Great support so far. They responded immediately via live chat, helped me with some custom code by adding the star ratings to my product cards, and helped me fix all the issues I had. The app is easy to use, review widgets look modern and better than other apps, and I'm glad I switched to LAI Reviews.

locktop.de

Apr 25, 2024 on Shopify

Lederhand

Apr 24, 2024 on Shopify

great service of the support. i feel really good working with this app

Lumenvira

Apr 24, 2024 on Shopify

Excellent app to get reviews, great support!

miNATURALS Nutrition

Apr 24, 2024 on Shopify

Very responsive technical support. App does the job well. Still figuring things out, but so far so good. Thank you.

fjordlabs.co.uk

Apr 24, 2024 on Shopify

great, simple and easy to use. Their support team is very useful and helped us translate the international reviews into English. All good so far.

LUNAPLOOME

Apr 23, 2024 on Shopify

Perfect review app, customer service very responsive to the slightest question

Breathing Otter Store

Apr 22, 2024 on Shopify

Definitely the best app for reviews, Emily from customer support has been awesome

BarberBoss | The UK’s Top Grooming Brand

Apr 22, 2024 on Shopify

Excellent products and customer support