Lai Reviews App Review: Features, Pros & Cons for Shopify

Customer reviews: LAI Product Amazon Reviews

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (536)

Overall rating

4.9

5

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What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
Ease of use and user-friendly interface, making it accessible for non-technical users.
Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
Customization options allowing merchants to edit reviews and manage them as needed.
Affordable pricing with no hidden fees.

Common Concerns

Some users noted occasional technical issues, such as problems with review import or display.
Room for improvements in UX design, as mentioned by a few users.
Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

pureverr

Jul 22, 2024 on Shopify

Helpful Customer Service

Revivair

Jul 22, 2024 on Shopify

I received support from Emily, she was extremely helpful in helping me with my reviews. She was very patient with me, and answered all of my questions. She was very responsive and provided help immediately. I highly recommend LAI Product Reviews, and their staff are amazing!!!

Elyx.store

Jul 21, 2024 on Shopify

the best Customer testimonial App for shopify. customer support is responsive and proactive you are never stuck when using LAI

Lorix

Jul 20, 2024 on Shopify

Great support, great app, 10/10

Lampes-de-Chevet.fr

Jul 18, 2024 on Shopify

Application facile d'utilisation et support client très efficace!

traveluvy

Jul 17, 2024 on Shopify

I reached out to LAI because I had a technical issue which I was unable to carry out. Jillian assisted one of their team members and sorted out the issue. Thank you so much to LAI and your team member. I was relieved my issue was resolved easily. Thank you Debra

fanttik.de

Jul 16, 2024 on Shopify

pretty good

Amanthia

Jul 16, 2024 on Shopify

Using this app has been a game-changer for my store. It's affordable, easy to use, and has helped me gather lots of positive reviews from my customers with a very cool design. These reviews have definitely boosted my sales because new customers see them and feel more confident buying from me.

Nomad

Jul 16, 2024 on Shopify

top notch customer service! App very user friendly and great support!

Pawer Pet Shop

Jul 14, 2024 on Shopify

a atendente foi super prestativa e atenciosa, merece aumento, precisamos manter pessoas assim

Cleanaut

Jul 11, 2024 on Shopify

So far I really like LAI Reviews. It allows me to import the selected reviews from Amazon to the product page. It even has some new advanced features that I can use on Home Page. Their customer support is quick and helpful that can reply back within minutes.

RayArt®️

Jul 11, 2024 on Shopify

excellent customer service and helpful...... thanks Jillian ......

Trailuxx

Jul 11, 2024 on Shopify

Excellent service. very quick to respond and they were super helpful with my problem. very impressed :)

"de alecrim" - Pet Petit

Jul 10, 2024 on Shopify

Hillary me ajudou muito e teve muita paciência ao tirar minhas dúvidas. Extremamente satisfeita com o aplicativo.

LingualFluency

Jul 10, 2024 on Shopify

great supporting, very nice helper name Jillian

Drop Dead Flawless

Jul 10, 2024 on Shopify

The customer support team are amazing. My question was not only answered quickly but my subsequent issue was resolved within minutes. Jillian also helped with an additional update I hadn't even considered. Finally - a customer support chat that actually resolves issues quickly!!!

Healthy horn comb

Jul 08, 2024 on Shopify

Really good, I liked it very much, there is a friendly representative team

MiniVivis

Jul 08, 2024 on Shopify

plataforma super fácil de usar e deixou minha loja mais profissional. E o centro de ajuda me ajudou com um problema, foi super rápido.

GlowTrue

Jul 08, 2024 on Shopify

Absolutely incredible support. Have gone beyond what i have asked and are so quick to respond.

Hunter's Doggys Daycare

Jul 07, 2024 on Shopify

One of the better review apps out there and great Customer Service