Lai Reviews App Review: Features, Pros & Cons for Shopify

Customer reviews: LAI Product Amazon Reviews

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (2,248)

Overall rating

4.9

5

392
4

4
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2
1

3

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
Ease of use and user-friendly interface, making it accessible for non-technical users.
Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
Customization options allowing merchants to edit reviews and manage them as needed.
Affordable pricing with no hidden fees.

Common Concerns

Some users noted occasional technical issues, such as problems with review import or display.
Room for improvements in UX design, as mentioned by a few users.
Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

My Store

Aug 06, 2024 on Shopify

customer support and reviews customisation features are legendary

Minval Leather Craft

Jul 31, 2024 on Shopify

Destek çok üst seviyede kaliteli

Incantosa

Jul 30, 2024 on Shopify

Awesome easy to use app that lets you import reviews from Amazon as well which I find to be great. Doris from the support team is awesome and always ready to help. Also Parker helped me out promptly on solving a technical issue. Thank you guys! I recommend this app.

OKD

Jul 29, 2024 on Shopify

nice app

My Store

Jul 29, 2024 on Shopify

Great customer service. It sucks it charges money on different things but overall great.

Ortoflex

Jul 29, 2024 on Shopify

I recommend, easy to use, many features, great customer service.

My Store

Jul 28, 2024 on Shopify

Muito bom, pessoal muito atencioso

My Store

Jul 25, 2024 on Shopify

I didn't know how to fix one issue on the App but Emily was very helpful and very fast to fix the issue the app is easy to use

Finice

Jul 24, 2024 on Shopify

Excellent service as always! Emily is a super star ⭐️ This app is perfect for everything we need - highly recommend

Store 2 Click

Jul 24, 2024 on Shopify

Emily a melhor

NeckTone

Jul 22, 2024 on Shopify

They did a phenomenal job, thank you so much Emily. She was very quick in helping me with what i needed. This is why I continue to use them over other review apps on Shopify. The absolute best.

NurturFit

Jul 22, 2024 on Shopify

I'm not very techie, so I do struggle with some aspects of building my store. But the support at LAI has been fantastic. They're always patient and are very clear with their guidance.

pureverr

Jul 22, 2024 on Shopify

Helpful Customer Service

Revivair

Jul 22, 2024 on Shopify

I received support from Emily, she was extremely helpful in helping me with my reviews. She was very patient with me, and answered all of my questions. She was very responsive and provided help immediately. I highly recommend LAI Product Reviews, and their staff are amazing!!!

Elyx.store

Jul 21, 2024 on Shopify

the best Customer testimonial App for shopify. customer support is responsive and proactive you are never stuck when using LAI

Lorix

Jul 20, 2024 on Shopify

Great support, great app, 10/10

Lampes-de-Chevet.fr

Jul 18, 2024 on Shopify

Application facile d'utilisation et support client très efficace!

traveluvy

Jul 17, 2024 on Shopify

I reached out to LAI because I had a technical issue which I was unable to carry out. Jillian assisted one of their team members and sorted out the issue. Thank you so much to LAI and your team member. I was relieved my issue was resolved easily. Thank you Debra

fanttik.de

Jul 16, 2024 on Shopify

pretty good

Amanthia

Jul 16, 2024 on Shopify

Using this app has been a game-changer for my store. It's affordable, easy to use, and has helped me gather lots of positive reviews from my customers with a very cool design. These reviews have definitely boosted my sales because new customers see them and feel more confident buying from me.