Lai Reviews App Review: Features, Pros & Cons for Shopify

Customer reviews: LAI Product Amazon Reviews

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (536)

Overall rating

4.9

5

420
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5
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1

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What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
Ease of use and user-friendly interface, making it accessible for non-technical users.
Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
Customization options allowing merchants to edit reviews and manage them as needed.
Affordable pricing with no hidden fees.

Common Concerns

Some users noted occasional technical issues, such as problems with review import or display.
Room for improvements in UX design, as mentioned by a few users.
Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Maitree Box

Sep 09, 2024 on Shopify

It's a very Good app and apart from that staff members are so much friendly and helpful.

MIXY MART

Sep 08, 2024 on Shopify

Nice Support team Behavior Very Good and helpful app for me

BabyHimmel

Sep 08, 2024 on Shopify

preisleistung ist sehr gut

zatobe

Sep 06, 2024 on Shopify

I think this was a very unforgettable communication conversation. They helped me solve the previously misunderstood operations and helped me recover all the lost reviews. This is a responsible team and I hope to recommend them to everyone!

Camel Central

Sep 06, 2024 on Shopify

The support team is awesome, i had some issues in installing the widget and Alena was able to help me out even though it was the weekend. Awesome support and im really happy with the app

Bliss

Sep 05, 2024 on Shopify

Great app, well priced with great customer service. I used it to upload amazon reviews to my products and it works super smoothly with plenty of customisability options.

Arthropro

Sep 04, 2024 on Shopify

Great! helpful and fast. Lovely person**** Alena the fantastic!

Esteticando

Sep 04, 2024 on Shopify

Great app and even better support! I highly recommend it.

Just Glow

Sep 04, 2024 on Shopify

Great app with great functions! Customer support is extraordinary.

Viva Nora

Sep 04, 2024 on Shopify

Great service from the LAI Support Team! They were incredibly helpful in customizing the star ratings for my product and collection pages. Special thanks to Anthony from the tech team for his excellent work and quick adjustments. Everything looks perfect now! Highly recommend their support.

Snap vibes

Sep 04, 2024 on Shopify

I had a fantastic experience with Emily. She was super efficient, very helpful. Absolutely recommend :)

Dear Parents

Sep 02, 2024 on Shopify

Alena was amazing! She solved my issue quickly and easy. Thank You Alena.

Freshglow

Sep 01, 2024 on Shopify

Gracias a Anne, que me ha ayudado en lo que necesitaba y ha sido muy amable, gran profesional.

TianaLuxe

Sep 01, 2024 on Shopify

Excellent review app and the customer service is top notch. This is the 2nd website that I have used LAI Reviews. Highly Recommend.

Cantinho do Céu

Aug 29, 2024 on Shopify

a Central de ajuda, resolveu meu problema e Me ajudou muito! Tirou minhas duvidas e o app realmente é muito bom!

Slim Halka

Aug 29, 2024 on Shopify

I love this app best agents here and they solve your problem instantly Especially Doris <3

Mannory

Aug 28, 2024 on Shopify

Top Support und eine sehr gute APP

Vendie

Aug 28, 2024 on Shopify

This app has heaps of great features. The support team is always on hand if you have any questions. Great service.

Riveau

Aug 28, 2024 on Shopify

This is hands-down the BEST review app for Shopify. Fantastic customer service and rapid response times. They're extremely professional and the customization is PERFECT for the widgets!

My Store

Aug 27, 2024 on Shopify

The service was excellent, the assistant helped me with adding reviews to my shop. Jesse has done it very fast, she definitely is a great professional.