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Customer reviews: LAI Product Amazon Reviews

Develop by Smartify Apps

Lai Reviews helps Shopify merchants collect and display customer reviews to build trust and increase sales. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (536)

Overall rating
4.9

What Merchants Think

Merchants have generally expressed highly positive feedback for "LAI Product Amazon Reviews." The app is consistently praised for its user-friendly interface and exceptional customer service. Merchants especially appreciate the quick and effective support provided by the team, which significantly enhances their experience with the app. Many find it to be a reliable solution for managing and importing reviews efficiently, making it a favored choice for those seeking to improve store credibility and customer trust.

Key Strengths

  • Outstanding customer support, often highlighted for being responsive and helpful, with particular mention of team members like Emily, Alena, Doris, and Parker.
  • Ease of use and user-friendly interface, making it accessible for non-technical users.
  • Quick and efficient solution for importing reviews from multiple sources (e.g., Amazon, AliExpress).
  • Customization options allowing merchants to edit reviews and manage them as needed.
  • Affordable pricing with no hidden fees.

Common Concerns

  • Some users noted occasional technical issues, such as problems with review import or display.
  • Room for improvements in UX design, as mentioned by a few users.
  • Dependencies on customer service for certain functionalities when facing technical difficulties.

Final Thoughts

Overall, "LAI Product Amazon Reviews" is well-received for its comprehensive features and excellent customer support. The app stands out as a valuable tool for e-commerce platforms seeking an efficient way to present and manage customer reviews. Despite minor suggestions for improvement, the overwhelmingly positive feedback from merchants underscores its reliability and effectiveness in enhancing online store experiences.

Pawfect D&C

Jun 02, 2025  on Shopify

nice app, and nice helpers in thr chat like Alena that help me with all my problems.

CASEMATIX Cases

Jun 02, 2025  on Shopify

Great experience so far, support and dev team responded quickly to fixing a technical issue we were having. Alena from support was very helpful.

FURROWPETSHOP

May 30, 2025  on Shopify

Shopitopia

May 28, 2025  on Shopify

The setup was super easy, and the interface is user-friendly,even for non-tech users. What I love most: Fantastic customer support- Emily, quick and helpful responses. The app does exactly what it promises and integrates smoothly with our store. Highly recommend it for any Shopify merchant

NuCalms

May 28, 2025  on Shopify

Me gusta la app para mostrar reviews de mis productos. Adicionalmente tienen un excelente soporte al cliente. Recientemente tuve un problema y Emily me ayudó a resolverlo de manera rápida y eficiente!

KEMSO

May 27, 2025  on Shopify

Great app, it show the review rating at google results. Emily help us and done everything fast! It show the star rating at homepage, seach results, and products page. Everything is great and fantastic!

drivelink

May 27, 2025  on Shopify

I paid for the the smaller subscription but couldn't use features. I used the help button and was connected to a very kind technical agent who assisted me through this. Directing me to a suitable plan. INCREDABLE CUSTOMER SERCIVE WOULD RECOMEND, (THIS ISNT A PAID ADD)

Solvify

May 25, 2025  on Shopify

Kim was so helpful assisting me today, she understand the issue straight away and helped me to fix it within few minutes and also showed how to do next time my own. It was relief. Thanks again

PieceMinds

May 21, 2025  on Shopify

Parker was super helpful and supportive with my query

Patte&Plume

May 20, 2025  on Shopify

Super appli la seul qui gere ce genre de chose importation avis

Elite Essentials

May 19, 2025  on Shopify

Alena was amazing at helping me add the star widget to my product page. Easy and effective :) would recommend to others. Great process!

CraftMyPet

May 19, 2025  on Shopify

Emily did amazing with helping me out and this app is just amazing for reviews, it does the job and works great! Now we can give our loyal customers a special spot on our store! Thanks again Emily! Great app!

Advero

May 17, 2025  on Shopify

Great customer support, very helpful and a great app! Would recommend

Arabic Name Jewellery

May 15, 2025  on Shopify

Excellent App for Boosting Trust and Conversions! ⭐⭐⭐⭐⭐ LAI Product Review is an essential app for any Shopify store owner. It’s super easy to use, and importing reviews from AliExpress or CSV files is seamless. I love the customizable design — it blends perfectly with my store’s theme. The review widget looks clean and professional, and being able to display photo reviews has definitely helped build trust with my customers. Customer support is also fantastic — quick to respond and always helpful. I’ve noticed a real increase in engagement and conversion rates since adding LAI. Highly recommended for anyone looking to showcase real customer feedback!

Coconutz

May 14, 2025  on Shopify

J'avais un blocage très récalcitrant et après quelques jours j'ai décider de faire appel a l'aide dans l'application et je suis tomber sur KIM et en deux ou trois question c'était régler je suis super content merci KIM et en plus très professionnelle.

daicomanda.ro

May 14, 2025  on Shopify

Emily is the best!

HushPaws

May 13, 2025  on Shopify

Emily has been very helpful in resolving my queries like in minutes. Saved a lot of my time. Appreciate your support!!

Caffeine Camellia

May 12, 2025  on Shopify

I needed help and Emily promptly helped me. Quick, easy and efficient. Thank you for that!

Opilin

May 12, 2025  on Shopify

Jesse was very very quick with the service and honestly made the whole process easier than normal even though the whole system was down.

Domalana

May 12, 2025  on Shopify

LAI Reviews helped me out with my issue really quickly when it came to their customer support. I highly recommend them if you own a Shopify store. 10/10

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