Product Labels & Badges—Lably logo

Customer reviews: Product Labels & Badges—Lably

Develop by DevIT.Software

Reviews (170)

Overall rating
5

What Merchants Think

The "Product Labels & Badges—Lably" app by DevIT.Software receives overwhelmingly positive reviews from merchants. Users appreciate its ease-of-use, flexibility, and the fact that it is available for free. Many reviews highlight the exceptional customer service provided by the Lably support team, detailing their quick response time and dedication to problem-solving, which leaves users confident and satisfied with their experience.

Key Strengths

  • Easy to use, with intuitive and user-friendly interfaces.
  • Highly customizable labels and badges with numerous options for user-specific needs.
  • Fast, responsive, and effective customer support team.
  • Seamless integration with Shopify stores, suitable for various themes and custom setups.
  • Free to use, providing great value without additional costs.

Common Concerns

  • Some users required assistance for initial setup due to theme-specific compatibility issues.
  • Minor issues with label display resolved quickly with customer support intervention.
  • Rare occurrences of support request delays, possibly due to time zone differences.
  • User interface and experience (UI/UX) could be improved for some users.

Final Thoughts

The "Product Labels & Badges—Lably" app is highly regarded among its users for offering an effortless way to enhance store visuals with effective product labeling solutions. Its combination of extensive customization options, exceptional customer service, and cost-free availability positions it as a valuable tool for Shopify store owners seeking to maximize their product presentation. Overall, it provides a seamless solution that meets the diverse needs of businesses with ease.

2Hair

Dec 31, 2024  on Shopify

I recently had the pleasure of using the **Product Labels & Badges—Lably** app by **DevIT.Software**, and I have to say, my experience has been exceptional from start to finish. As a business owner with an online store, ensuring my product labels and badges are properly displayed across multiple pages is crucial. The Lably app not only met but exceeded my expectations with its flexibility and ease of use. When I initially encountered issues with the labels not appearing on my homepage, collection pages, and product pages, I reached out to DevIT.Software's support team. The response was immediate, professional, and incredibly helpful. They requested collaborative access to my Shopify store, and within moments, they began troubleshooting the issue. The support team went above and beyond to resolve the problem. They customized the labels' CSS to ensure that the labels were positioned correctly on my site. They even provided screenshots for reference, which made understanding the process much easier. I was very impressed with their attention to detail and willingness to address my needs, especially considering that my store has some customizations that could potentially complicate things. One of the most impressive aspects of this support experience was their dedication to finding the perfect solution. Even when I noticed that the label was too offset or low on the product page, they immediately tested new solutions and adjusted the CSS to improve the positioning. They even created new labels with custom positions where necessary. When I requested that certain labels only display on desktop or mobile versions of my site, they expertly applied CSS rules that perfectly targeted the labels for specific devices, which was a huge relief. This level of customization and attention to detail made the app incredibly adaptable to my needs. Throughout the process, the DevIT.Software team was extremely patient and responsive, providing updates and checking with me regularly to ensure everything was working as expected. They also escalated requests to their developers when necessary, such as the request to allow negative margins in customizations, and they even took the time to make sure I was able to move the label into the perfect position on both desktop and mobile devices. The most impressive part of my entire experience was the seamless way they handled multiple adjustments at once. I had specific requests for how the labels should appear on various pages—product pages, collection pages, and even the preview window—and they handled each one with precision. When the labels were broken on mobile, they fixed that too, ensuring the badge was visible on all devices and screens. The team also made it easy for me to maintain future customizations. They explained how the labels are tied to specific IDs rather than names, which means I can easily duplicate existing labels with custom CSS positions. This was a huge plus because it gave me flexibility for future changes without having to redo everything from scratch. In terms of functionality, the app itself is incredibly easy to use. The interface is straightforward, and it integrates smoothly with my Shopify store. I love how the labels are customizable, allowing me to showcase product information like discounts or promotions directly on the product images. It’s a great way to grab my customers’ attention without being intrusive. Overall, my experience with **Lably** by **DevIT.Software** has been absolutely fantastic. Their support team was attentive, knowledgeable, and incredibly accommodating, providing prompt and thorough solutions to my every request. I highly recommend this app to anyone looking to add eye-catching labels and badges to their Shopify store. It’s incredibly versatile, and the support team truly makes it stand out from other apps on the market. Thank you so much to the team at DevIT.Software for their dedication and hard work. The app has made my store more dynamic and appealing to customers, and I am confident that it will continue to help enhance my sales. Keep up the amazing work! I will definitely be recommending the **Product Labels & Badges—Lably** app to other Shopify store owners, and I’ll be leaving a glowing review to ensure others benefit from this fantastic app as well.

Tokidos

Dec 29, 2024  on Shopify

Great simple, straightforward and easy to use. Lots of options. Love that you can control when you want to program the labels to appear. Nice client support, thanks Oleksandr!

Massimo Alba

Dec 16, 2024  on Shopify

The app does exactly what I wanted. It is highly customizable, and when I had issues, the support team responded immediately.

BIO SCULPTURE Deutschland

Dec 16, 2024  on Shopify

We use the app to mark some products. It works perfectly. I had a small issue that has been solved by support within a few minutes. Great!

Agrikom

Dec 15, 2024  on Shopify

Great application, easy to use and very complete with several customization options. I had a few problems with the visibility of my ad bars, a simple email to the team and everything was back to great as I wanted it. I recommend this application.

Stralende Stenen

Dec 12, 2024  on Shopify

5 stars for me, when I installed it the labels didn't show so I asked for help. Within 5 minutes it was solved and now works great!

GOEDvanToen - Eerlijke & biologische kinderkleding en babykleding

Dec 11, 2024  on Shopify

I set the first labels on a collection... but then needed help for somt hings to tweak, but all the support buttons do not work and the dsiplayed mail address has no .url... So, i send a mail a few hours back and no reply yet They can be from the other side of the world) but still, you would expect the support buttons to work.

Kärcher Moldova

Dec 09, 2024  on Shopify

Very good application with many editing possibilities, but the best thing is the technical assistance that the guys offer when you face difficulties, very responsive, well done and understanding!

MoiataKozmetika

Dec 08, 2024  on Shopify

I have been looking for a label app for quite some time, and I am very happy I finally found Lably. It is not just free, but it offers many flexible conditions and label adjustments. The support was also super fast and helpful, solving my issue within a few minutes.

Seoulful Canada

Dec 08, 2024  on Shopify

Thank you for responding to the problem quickly. Thanks to you, I was able to finish with a good promotion.

Createaholic

Dec 08, 2024  on Shopify

I love this app so much, it works really well and when I was in need of assistance I got it in record time fixing my problem. Thank you Serhiy!

Sutton Runner

Dec 06, 2024  on Shopify

Good app and support, it didnt work at first on our theme but the support was helpful in getting it installed. Working perfectly now as I expected

Koopjeonderdelen.nl

Dec 05, 2024  on Shopify

It's tricky to setup if you have a lot of requirements as i did. When i asked for help in the chat, I was kindly helped. Everything is now set up and works perfect! Thanks again for the help! The application is awesome

Yennevra

Dec 04, 2024  on Shopify

I’ve had a great experience using Lably for product labels and badges in my store. The app is very intuitive, but what truly stood out to me was the outstanding support. Sergey was incredibly helpful—he assisted me when my theme wasn’t initially compatible with the app and took the time to fix every detail, ensuring everything worked perfectly. His professionalism and dedication made a huge difference. Highly recommend Lably for anyone looking for quality product labels and excellent customer service!

GOODS4PAWS

Dec 03, 2024  on Shopify

I want to express my heartfelt gratitude to the support team behind Product Labels & Badges Lably! You handled my issue swiftly, professionally, and with great attention to detail. Thank you guys.

Montreal Duty Free

Dec 01, 2024  on Shopify

Great support and fast service. Fix all the problem we had. The app provided a lot of configuration for the badges and labels, it works very well, you don't really need to look for another one after this.

NSWVibes

Nov 28, 2024  on Shopify

**⭐⭐⭐⭐⭐ Amazing App and Excellent Support!** Lably is an incredibly seamless and user-friendly app that has made my experience so smooth and efficient. The interface is intuitive, and everything works perfectly, making it a pleasure to use. A special shoutout to Alexey, who went above and beyond to help me resolve my issues promptly and professionally. His assistance was truly exceptional, and I’m so grateful for the outstanding customer support. Highly recommend this app to anyone looking for a reliable and well-designed solution. Thank you, Lably team, for creating such a fantastic product! I am amazed that this app is free!

Jewelry LA

Nov 27, 2024  on Shopify

The badges didn't show up at first because of my theme. Through the chat I was helped very quickly and she gave me a class that I had to add and it worked! Very well service, I have already partly tried the app and it is very easy to use and the result is impressive. Thanks again for the good service and the nice app!

Posidonie

Nov 27, 2024  on Shopify

Super facile à utiliser, l'application a vraiment toutes les fonctionnalités nécessaires pour mettre de jolis badges sur les produits. Je recommande vivement !

Roaming Gypsy Boutique

Nov 26, 2024  on Shopify

I had an outdated theme that needed an update before Lably could be used & the IT team helped fix & even improve my label. Communication was great & speedy u like other apps. I am very pleased!

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