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Product Labels & Badges—Lably logo

Customer reviews: Product Labels & Badges—Lably

Develop by DevIT.Software

Lably is a powerful Shopify app designed to streamline product labeling and organization for eCommerce stores. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their needs.

Reviews (310)

Overall rating
5

What Merchants Think

The "Product Labels & Badges—Lably" app by DevIT.Software receives overwhelmingly positive reviews from merchants. Users appreciate its ease-of-use, flexibility, and the fact that it is available for free. Many reviews highlight the exceptional customer service provided by the Lably support team, detailing their quick response time and dedication to problem-solving, which leaves users confident and satisfied with their experience.

Key Strengths

  • Easy to use, with intuitive and user-friendly interfaces.
  • Highly customizable labels and badges with numerous options for user-specific needs.
  • Fast, responsive, and effective customer support team.
  • Seamless integration with Shopify stores, suitable for various themes and custom setups.
  • Free to use, providing great value without additional costs.

Common Concerns

  • Some users required assistance for initial setup due to theme-specific compatibility issues.
  • Minor issues with label display resolved quickly with customer support intervention.
  • Rare occurrences of support request delays, possibly due to time zone differences.
  • User interface and experience (UI/UX) could be improved for some users.

Final Thoughts

The "Product Labels & Badges—Lably" app is highly regarded among its users for offering an effortless way to enhance store visuals with effective product labeling solutions. Its combination of extensive customization options, exceptional customer service, and cost-free availability positions it as a valuable tool for Shopify store owners seeking to maximize their product presentation. Overall, it provides a seamless solution that meets the diverse needs of businesses with ease.

Small Lily Studio

Jul 17, 2025  on Shopify

Gem of an app! Very flexible and customisable while still easy to use. Exactly what I was looking for! Support was super quick and helpful, going above and beyond to make sure everything worked well in my theme.

Fennel and Ginger

Jul 17, 2025  on Shopify

This APP does exactly as promised, a couple of problems with badge or label position on our theme, but this was easily fixed by support

HerGold

Jul 14, 2025  on Shopify

This app is amazing. Very easy to use and customizable. Live chat is available for any questions you may have and they are very responsive. They even helped me add additional customization to suit my needs. I can't believe they are offering this for free.

Techify™

Jul 11, 2025  on Shopify

The app works very well, customer support is great! I want to thank Aleskander for his help, he helped me set up my sale tags exactly to my expectations, I give 5 stars! Highly recommend!

HelloBoo

Jul 08, 2025  on Shopify

Really love how easy it is to customize anything and love the display condition. Like I have products that have different options, and for different options user choose, it'll display different label/badge. Love it. I've tried installing 5/6 other free apps for labels/badges, it just doesn't have the detailed customization available.

Bench

Jul 08, 2025  on Shopify

Takes some getting used to but the support chat is very helpful and responsive. Can't believe it's free! Executed exactly what I was looking for.

Black Crown

Jul 07, 2025  on Shopify

La app es muy util si bien no funciona siempre del todo bien el soporte es muy amable y siempre solucionan los problemas de manera rapida

paintbynumbers.fi

Jul 07, 2025  on Shopify

Its so simple and does the thing its supposed to do perfectly. Support also helped me set it up within minutes of installing it. Thank you!

Johns Direct

Jul 04, 2025  on Shopify

Amazing quality service and a top class app easy to use for any product. Big Thank you to Alex for top class service

Mojo Spa

Jul 04, 2025  on Shopify

We had a question about app permissions, and the customer service team was incredibly helpful and responsive. They worked with us to make the necessary adjustments so the app would be a good fit for our needs. We really appreciate their support! The app itself has all the features we required and was easy to integrate into our store.

Buzzmania

Jul 02, 2025  on Shopify

Nice communication with the theme staff, solved the issue very fast. I had a problem with the badge position and the displaying on the website, but now it looks good. Thank you! :) Update: Everything works fine and I am very happy with how fast they respond and get the job done. Glad I installed this app.

QBAY

Jul 02, 2025  on Shopify

I've had a great experience with customer service team is super responsive, friendly, and really helpful. Any questions I had were answered quickly and clearly, and they made sure everything worked smoothly on my site. Highly recommend for both the product and the support!

OUD SHOP

Jun 29, 2025  on Shopify

This is by far the best app I've used for managing labels. It's completely free, packed with useful features, and the support team is incredibly responsive and helpful. Highly recommended for anyone looking for a reliable label solution on Shopify.

Buzzmania

Jun 27, 2025  on Shopify

Nice communication with the theme staff, solved the issue very fast. I had a problem with the badge position and the displaying on the website, but now it looks good. Thank you! :)

olanomada

Jun 27, 2025  on Shopify

This app is super useful and intuitive. It really helps promote the products in my store for free — something that’s hard to find these days. The real added value, though, is the customer service: always present, kind, and helpful. I’ve reached out twice and received amazing support both times. I truly appreciate it!

Vape Warehouse

Jun 21, 2025  on Shopify

Great app and even greater customer service! All I needed and saved me time I would have spent coding it myself that's for sure.

Londonland Designs

Jun 15, 2025  on Shopify

Oleksandr was very helpful in showing me how to make an adjustment. Super fast customer service. Great app. Thank you. Update June 2025: Taras has just spend a great deal of time helping me with another bespoke request for my store. This is one of the best help desk experiences using an app! Highly recommend.

Spindrift Designs

Jun 14, 2025  on Shopify

We are using Lably very successfully with our online shop. The app itself is very intuitive, but we do have a few layout issues that require a bit of fiddling to appear properly. But technical support has been great.

EVYL

Jun 12, 2025  on Shopify

App did exactly what I wanted however there were a couple glitches that meant it didn't work when viewed on an ios device. The support was fantastic and they fixed the issue really quickly. It now works perfectly!

ANIMATEK

Jun 11, 2025  on Shopify

Extremely easy to apply labels to products, whether using the ones provided by the app or your own custom designs. The support is also excellent — not only quick to fix any issues that may come up, but also very open and helpful when it comes to creating something new based on your ideas. Highly recommended!

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